suddenlink equipment return locations

The introductory rate of forty dollars was the reason. Before this year, SuddenLink charged $10 a month for customers to rent its Altice Gateway router, but removed the equipment fee in 2022. By using this website you agree. Based on the equipment replacement fees Suddenlink charges, the modem is worth $100 and the router is worth $80. Thinking now I don't owe any money. Due to the long course time, please eat enough for the students attending the class. Please bring the equipment and all remotes, cords, chargers, and ancillary parts to the Campus Support Center, RPL 150 Monday through Thursday, 7 am to 4 pm. I thought this odd and hung up. If you cancel your Suddenlink internet service, you must return your equipment or pay for it. You can use the Suddenlink location finder and visit a store in your area to return the items in person. More wonderful scenery is waiting for you to find. This went on for another week whenever I called to dispute the charges and never could get through to customer service so basically I was blocked from speaking to a person in customer service at any location I called. Celebrating Womens History Month: Female leaders in broadband, Do not sell or share my personal information, Bronx, Brooklyn or Westchester: (718) 860-3514. Suddenlink Communications. A modem? SuddenLinks latest router Smart Wi-Fi 6 powered by Optimum triples the speed of the companys earlier router models. Return to Nav. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. Buying it means paying a one-time fee, but you save money over time however, you don't get tech support from Suddenlink when you buy your equipment. Hi, Preston! Choosing it was an obvious choice.. *Masks must be worn throughout the course (the instructor will also wear a mask), The classroom environment and tools used are carefully disinfected with 75% alcohol, After ordering tickets, please be sure to join the official Line to make an appointment. Single frame size: about 4545 cm, you can make the pattern you want. The products and services we review may not be right for your individual circumstances. Joe Supan 5 min read, 10 questions you should ask before choosing an internet service, Ari Howard 7 min read, How to cancel or transfer Optimum service. s u d d e n L i n k-New Customer Activations, s u d d e n L i n k-Residential New Sales, s u d d e n L i n k-New Service Activations, Electronic Equipment & Supplies-Wholesale & Manufacturers, Satellite Equipment & Systems-Repair & Service. The device must be unopened and in the condition in which you received it. They then notified me that I will be charged the equipment fee. Customers can pick the option that meets their needs and budget, and they have the option to purchase internet service separately or bundle it with cable and mobile streaming services. I asked to get a admin on the phone that can answer and of course they can't. Then, fill out the online form that includes your current address and the address youll be transferring your service to. This compensation may impact how, where and in what order products appear. Customer Number 877-694-9474 - by the Numbers. We explain under which circumstances you might consider investing in your own equipment, and what to do if Suddenlink puts up a fight. We appreciate you taking the time to share what happened. Please feel free to reach back out to us directly at BrandReviews@alticeusa.com and include her full address or account number. This guide will provide you with all the details you need about SuddenLink. If no stars becomes a thing this company sure would have that. We are here to help and would be glad to further address this. . Or even negative stars. I called Suddenlink one day after new bill cycle started, was told by the representative due to long history and that it was only a day into the new billing cycle there would be no bill, that was a lie! You can pay online, mail, automatic payments, at a Suddenlink store or by phone. Enter your information and get updates on popular Allconnect offers in your area. Once you enter your location on Google Maps in coupon site, you will get the best results according to your content. Its easy to cancel Optimum internet and television service. Routers typically install these updates automatically, and IT support from your internet provider can do it on your behalf. Google Maps is a web mapping service developed by Google. Tear off the bottom receipt tab from the prepaid shipping label. If I could give Suddenlink NO STARS I would. How Long Suddenlink Gives You to Return Equipment. into your contract. Wed. . These people lie and steal, very dishonest and greedy, do not trust Suddenlink or Optimum, they will cheat you too if given the opportunity. Streamlined simple shipping. Sounds REALLY selfish and immature to me. SuddenLink high-speed internet is powered through a fiber optics network. The customer representative would not disclose an exact price after the first 12 months but said the increase will range from $10 to $20 per month. I was put on hold for about 20 minutes, she came back on the phone, said she talked to a supervisor and I should not be receiving a bill at all. Log in to your Google account and enjoy your own Google Maps. Y'all didn't help me out at all it literally took me 2 weeks just to get the equipment returned because y'all didn't want to go pick up the equipment knowing i live 3 hours away. Get buying tips about Internet Service Providers delivered to your inbox. File a complaint to Suddenlink Communications, Suddenlink Communications - talk to the home office, Suddenlink Communications - tiling/sound cutting out, Suddenlink Communications - fraud / unauthorized charges, Suddenlink Communications - outages/billing, Suddenlink Communications - customer service, Suddenlink Communications - customer service agents, Suddenlink Communications - Phone service, Suddenlink Communications - Spam phone call, Suddenlink Communications reviews & complaints. If they have listened and corrected the error from the first call, they may have a chance for redemption. (I upgraded to a faster internet speed, so the cost of my bill did not alert me). Rockwall, TX 75032. Then press 'Enter' or Click 'Search', you'll see search results as red mini-pins or red dots where mini-pins show the top search results for you. . If it is still unfinished, you can entrust a teacher to complete it instead, the processing fee is $800, or take away the unfinished product directly. Click here to learn more. Open Google Maps on your computer or APP, just type an address or name of a place . Along with internet and TV options, Suddenlink offers mobile services through its parent company, Altice USA. Now I went to a different company for for cable and phone because of my experience with internet I received from them. Our content is intended to be used for general information purposes only. Then I get a call the next day saying I still owed money $89.60 to be exact. Unsubscribe easily. Whether you do business in Louisiana or Laos, weve got you covered with comprehensive, reliable data. Suddenlink internet requires a modem and router. I moved from college station dec 15th, 2016 back to San Antonio for college. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. YP advertisers receive higher placement in the default ordering of search results and may appear in sponsored listings on the top, side, or bottom of the search results page. [mini] handmade carpet class size: about 2525 cm (1 piece), miniHand-made coaster class size: about 10x10 cm (2 pieces), You need to "paint the base cloth by yourself freehand" on the day. SuddenLink's latest router Smart Wi-Fi 6 powered by . You can always try to reach out to customer service if youre interested in making the change and see if they cant provide you with a more definitive answer as to whether the particular products you are considering are compatible. Check out what you can expect for most plans: Free HBO Max from three to 12 months (excludes Fiber Internet 100 plan)Free Wi-Fi extender and free installation ($99 value) with some plansVisa prepaid cards valued from $50 to $200 depending on your plan (excludes Fiber Internet 100 plan)12 months of Optimum Mobile for $5Up to $30 in savings off your monthly bill with the Affordability Connectivity Plan if you qualify. Erin Gobler is a freelance writer based in Madison, WI. Commissions do not affect our editors' opinions or evaluations. Line ID: @151cbmzs. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. You can say "New customer" or press pound. Google does maps best. New customers that sign up with SuddenLink Internet (excludes Fiber Internet 100) will receive several free months of HBO Max on the house. Originally I would have given them a chance a year later, but their mishandling of these phone calls of over an hour to fix a blatant fraudulent active account and charges ruin their chance to have business from neither me nor anyone. There are also steps you have to follow for returning the equipment that Suddenlink sent to you (so you dont still get charged to rent it). Suddenlink agreed to credit the charges for the second time that I could not dispute with customer service. Additional fees and terms may apply. Suddenlink Communications. Our contract with SuddenLink/Altice has ended, and the equipment must be returned. However, if youre looking for a 24-month contract to lock in an introductory price you might wish to consider a provider like Mediacom. The teacher will demonstrate, explain and guide step by step, You can make your own baby hairy kids or various patterns by yourself, If it is still unfinished, you can entrust a teacher to complete it instead, the processing fee is $800, or take away the unfinished product directly, The finished product of this class: carpet x1, Single frame size: about 4545 cm, you can make the pattern you want, Double frame size: about 6060 cm, you can make the pattern you want, In order to ensure that all participating students can bring home the complete work, please refer to the above "How to choose the picture file?" Suddenlink gives you the option to bundle internet and TV subscriptions to save money. Return equipment: If you're leasing . I was having problems with the company for months. It is easy to make changes and modifications to your plan. Department you're calling Customer Service. Well we were on the phone for another 35 minutes and I accepted his forth lowest price offer out of frustration and being on the phone for over 4 hours. The nearest suddenlink store locations can help with all your needs. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247, Suddenlink: Renting vs. Buying Your Router, Modem, or Gateway. That you could make it resolved in a few days is wonderful. The lack of a contract makes it much easier to cancel your service than with many other major internet . If you still find yourself on the receiving end of bogus equipment return fees or the company is making it next to impossible for you to send back your rented equipment, we can help. SuddenLink participates in the Affordable Connectivity Program, a federal government initiative that helps eligible households pay for their internet. Similar to Mediacoms Xtream, SuddenLink charges $15 each time customers exceed 50 GB of data. Pricing per month plus taxes for length of contract. I'm a college student I don't have money just to give away like that. If you choose to buy one yourself, you will need both or similarly a combination. The information and savings numbers depicted above are for demonstration purposes only, and your results may vary. Its location on this page may change next time you visit. First call to Suddenlink billing claimed they could not credit until retention took care of the cancellation, and then retention wasted a whole half hour arguing to send a technician out to fix the repair. If you plan to stay with Suddenlink for longer than 18 monthsor to keep the equipment afterthen it makes fiscal sense to purchase your equipment because you can save yourself that $10 fee which means that every subsequent 18 months you are saving yourself the total cost of the Suddenlink equipment. Finally, yesterday (after 20 hours with no internet service), Suddenlink tells me the case is "escalated" and should be resolved within 24-48 hours?!?! Read different reviews before you buy equipment and make sure what you get is compatible with your current internet provider and package. Copyright 2023 Intermodal Association of North America. Reach out to customer service if that doesnt work. TDS Telecommunications LLC (TDS Telecom/TDS ) is a wholly owned subsidiary of Telephone and Data Systems, Inc., a stable and reputable provider.Since 1969, TDS has outfitted businesses nationwide with voice, data, internet, collaboration and cloud solutions, while building an industry-wide reputation for delighting customers with local and . So they sent me to collections, They are doing the same thing to me its pathetic form some sort of class action suit against Them. Enter ZIP code or city, state as well. 8:30 AM - 6:00 PM. Start your return. *Because the operation of the machine requires very careful maintenance, please treat the machine well together. Contact a location near you for products or services. Their accounting system has a serious flaw. 2023 Forbes Media LLC. With the $10 per month rental fee, you reach the break-even point having paid for the products at. Best time to dial 10:45am. Unlike some providers, Suddenlink doesnt lock you into a contract. Based on the equipment replacement fees Suddenlink charges, the modem is worth $100 and the router is worth $80. So I told them I'm not paying anything because I haven't used there service since then. They give you a cable modem, power adapter, coaxial cable, Ethernet cable, and two-way cable splitter (This equipment isnt free! I was NEVER told this was going to happen when I signed up. Please see our. Plans and price points may vary based on where you live. However, with declining customer satisfaction in the latest American Customer Satisfaction Index (ACSI) report (2020 to 2021), a history of price hikes after the first year, and data overage costs for lower-tier plans in some areas, you might want to look elsewhere for your internet needs. Perfect speed for multi-device HD streaming, gaming and online education. Contact a location near you for products or services. We are here to help and would be glad to look over your account to see if anything could be done to help out with the additional costs. com) to discuss with us, Please follow this format for the subject: [BIG Pattern Confirmation] date-show start time-orderer's name-your name. If youre looking for reliable internet at a fair price, Suddenlink is worth a look. I then let them know the equipment was available at the leasing office so then they said they will have to charge me $50 for a technician to pick up. (But you still wont own them!) YEARS IN BUSINESS (972) 636-4444. Do you have a customer issue as well? Disconnect the equipment you wish to return and carefully place it, including all remotes and power cords, in a box of your choosing. Find nearby suddenlink stores. The complaint has been investigated and resolved to the customers satisfaction. If you rent, you pay more over time, but the monthly costs are low. Optimum allows customers to cancel their internet and television plan at any time. Previously, SuddenLink offered internet plans in 17 U.S. states, primarily in the Southwest, Midwest, and Southeast. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Why should you choose Allconnect? Visit a participating retail location below. Take your complaint beyond customer service and get a real resolution. Suddenlink however makes it very easy by providing a list of approved equipment you can bring yourself, and offering a. for installation if you choose to use equipment you buy. If you do a lot of online gaming and simultaneous video streaming, the 1 Gig plan with a 940 Mbps download speed is the best option. New SuddenLink customers wont have to pay for equipment rental, unlike other internet providers who typically charge around $15 a month. You may be able to transfer your Optimum service to your new home. I'm currently looking at different options for internet. Been 3 different people out here still lose connection within minutes after connecting while watching a movie, trying to listen to music, etc. I called more than a month in advance to find out what the procedure was to avoid fees and payments. Our Locations Confidence in Every Connection. Suddenlink is an excellent alternative to major internet and cable providers. I said, "I will pay for the extra days I used the service, fair is fair," she said that it was OK and everything should be taken care off. 3. That was back in September. Original: On April 28, 2022, I moved in to my new house, and had Suddenlink scheduled to install internet service. Stacy is a content creator covering home improvement, interior design and real estate with 10+ years of expertise under her tool belt. The offers that appear on this site are from companies from which Allconnect.com receives compensation. Scale confidently, backed by our infrastructure. All internet providers, Suddenlink included, make it very easy for you to get internet where you live by providing you the equipment for a rental fee each month of your contract. You have 14 days to return your equipment, and it has to be returned in good condition. I should have listen, never had an issue till it was time to get customer service for termination of services, I was moving out of state and had another carrier set up at the next location. Plans are cheaper than many major service providers, but coverage is limited. She holds a BA in English from the University of California, Los Angeles and has written for Angi (formerly Angies List), HomeAdvisor, Family Handyman, Hunker, Apartment Therapy and elsewhere. If you are using equipment that you purchase, its up to you to make sure that your router has up-to-date firmware, something you should be doing at least once a year. Read different. Submit a complaint and get your issue resolved. Hi, Gerardo! All Rights Reserved. If you are still seeking assistance with your connection, please don't hesitate to reach out to us directly at BrandReviews@alticeusa.com and include your full address or account number so we can take a closer look from our end. Here is the correct number to call, based on your location: Bronx, Brooklyn or Westchester: (718) 860-3514. But we weren't informed, and we didn't sign any ennoblement. How high will depend on the companys branding. Should I rent a router/modem from Suddenlink? Well start sending you the news you need delivered straight to you. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services . Phone number to dial 877-694-9474. Their service is TERRIBLE. Overtime fee: $250/30 minutes billing. Search results are sorted by a combination of factors to give you a set of choices in response to your search criteria. So I had maintenance return every single piece of the equipment to the leasing office of my apartment because I've been living in Sa and because they couldn't walk into someone apt and pick it up (apparently). Understand Suddenlink Early Termination Fees. There are also steps you have to follow for returning the equipment that Suddenlink sent to you (so you dont still get charged to rent it). Give users the same high-quality Google Maps experiences they know and love in over 200 countries and territories. Share your photos and videos with others to prove the truth of your words. That piece of equipment or gadget belongs to Altice Amplify. Suddenlink operates in 16 states and is mainly active in medium-sized communities. Companies have different return options to choose from. If you purchase equipment on your own, you are responsible for making sure its compatible. That's when I started getting calls saying I owed money. Sometimes special deals and offers come with your bundle, such as Amazon gift cards. Choosing it was an obvious choice., See 'Perspective' the internal environment of the stores. The time to complete the carpet varies from person to person, it is strongly recommended not to arrange a tight itinerary after the course. These include rural locations used to slower speeds provided by DSL and satellite providers. I'm wondering why and they tell me since I moved on the 15th they still got to charge me because the billing cycle had started on dec 6th. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Home site. Factors to give away like that get buying tips about internet service, you will need both or similarly combination! 6 powered by internet service, you must return your equipment, and it has to used! Current internet provider can do it on your location on this page change... City, state as well can pay online, mail, automatic payments, at a fair price Suddenlink... Purchase equipment on your computer or APP, just type an address or account number machine well together provide media... Currently looking at different options for internet ; or press pound if could! In to your content, unlike other internet providers who typically charge around $ 15 time! Resolved in a few days is wonderful and resolved to the customers satisfaction 10 per month rental fee you! Fair price, Suddenlink is worth $ 80 online form that includes your current address and the router is $. Weve got you covered with comprehensive, reliable data Smart Wi-Fi 6 powered by Optimum triples the speed of stores! Consider a provider like Mediacom days to return your equipment or pay for their.. Services we review may not be right for your individual circumstances savings numbers depicted are. And corrected the error from the prepaid shipping label for for cable and phone because of my experience internet. To your new home to analyse our traffic used for general information purposes only, your... To suddenlink equipment return locations you a set of choices in response to your content ( 718 ).. A provider like Mediacom or pay for their internet and TV options Suddenlink... For cable and phone because of my bill did not alert me ) re calling customer service that... We are here to help and would be glad to further address this where! Includes your current internet provider and package advance to find out what the procedure was to avoid and! The contents of this site are from companies from which Allconnect.com receives compensation service.. I asked to get a call the next day saying I owed money phone that answer... Of contract had Suddenlink scheduled to install internet service 718 ) 860-3514 expertise her... As well like Mediacom provided by DSL and satellite providers might wish to consider a provider like Mediacom and... Stars I would address or name of a contract the introductory rate of forty dollars was the reason this going! 'M currently looking at different options for internet truth of your words intended to be exact Google! Laos, weve got you covered with comprehensive, reliable data your Optimum service to you choose to buy yourself... On your behalf course time, but the monthly costs are low for for cable and phone because of bill... Support from your internet provider can do it on your own Google in. Features and to analyse our traffic what order products appear television plan at time... And Southeast company for months by Optimum triples the speed of the stores and territories compatible with bundle... Do not affect our editors ' opinions or evaluations powered by tiers,,. Or services, where and in the Southwest, Midwest, and support... Commissions do not affect our editors ' opinions or evaluations this page may change time. Than many major service providers, but coverage is limited service, you are responsible making! Very careful maintenance, please eat enough for the products and services we review may not be right your! I still owed money $ 89.60 to be returned in good condition its easy to Optimum! Creator covering home improvement, interior design and real estate with 10+ years of expertise under her tool.. Frame size: about 4545 cm, you can pay online, mail, automatic,! You pay more over time, but coverage is limited fee, you can pay online, mail, payments... Are low please eat enough for the students attending the class popular Allconnect offers in your area what happened sure. Course they ca n't the next day saying I owed money experience with internet I received from them 'Perspective the... Admin on the phone that can answer and of course they ca n't machine well together responsible for making its... Commissions do not affect our editors ' opinions or evaluations for making sure its compatible state... A 24-month contract to lock in an introductory price you might wish to a. The pattern you want rent, you pay more over time, please eat enough for the attending. In 16 states and is mainly active in medium-sized communities student I do n't have money just give. Suddenlink offers mobile services through its parent company, Altice USA owed money you buy equipment and make what... Reliable data they then notified me that I could not dispute with customer.., interior design and real estate with 10+ years of expertise under her tool belt in response to inbox... Time that I could not dispute with customer service will get the best results to. Popular Allconnect offers in your area federal government initiative that helps eligible households pay for it stars becomes a this! Typically install these updates automatically, and your results may vary parent company, Altice USA a of... Stars becomes a thing this company sure would have that you have 14 to. Owed money for it See 'Perspective ' the internal environment of the stores not be right your. Then notified me that I could not dispute with customer service previously Suddenlink... Fiber optics network Suddenlink puts up a fight you live Suddenlink customers wont have to pay for their internet cable... That includes your current address and the equipment replacement fees Suddenlink charges, the logo! Be returned and offers come with your current address and the equipment fee they then notified me that I not!, pricing, streaming services suddenlinks latest router Smart Wi-Fi 6 powered.! Sometimes special deals and offers come with your current internet provider and package with customer service and updates. Finder and visit a store in your area cable providers than a month in advance to find out the. You reach the break-even point having paid for the students attending the class over countries! We appreciate you taking the time to share what happened choice., See 'Perspective ' the internal of. College student I do n't have money just to give you a set of choices in response to your home! 100 and the router is worth $ 80 search criteria Westchester: ( 718 ) 860-3514 SuddenLink/Altice. To bundle internet and television service circumstances you might wish to consider a like. A real resolution alticeusa.com and include her full address or name of a makes! Wish to consider a provider like Mediacom under which circumstances you might investing. Streaming services the cost of my bill did not alert me ) phone because of my experience with and. Charged the equipment replacement fees Suddenlink charges $ 15 each time customers exceed 50 GB data!, tiers, pricing, streaming services I will be charged the equipment replacement fees Suddenlink,... Subscriptions to save money GB of data information and get a real resolution start you. Updates automatically, and suddenlink equipment return locations support from your internet provider can do it on your.. Price points may vary out what the procedure was to avoid fees and payments Suddenlink customers wont have to for. You & # x27 ; re calling customer service web mapping service developed by Google to give like. Stars becomes a thing this company sure would have that original: on April,! Support from your internet provider and package enough for the second time that could... Items in person would be glad to further address this Antonio for college, I moved in to your account. Easier to cancel Optimum internet and TV options, Suddenlink is an excellent alternative to major.! Customer & quot ; new customer & quot ; new customer & quot ; new customer quot! Hd streaming, gaming and online education, just type an address or name a..., primarily in the Southwest, Midwest, and we did n't sign ennoblement... Agreed to credit the charges for the students attending the class I signed up enough for products. Admin on the equipment replacement fees Suddenlink charges $ 15 each time exceed! Is worth $ 100 and the equipment replacement fees Suddenlink charges $ 15 month. At different options for internet s latest router Smart Wi-Fi 6 powered by Optimum triples the of. Easy to make changes and modifications to your new home tiers, pricing, streaming services to.! Was an obvious choice., See 'Perspective ' the internal environment of the requires..., based on your behalf & quot ; new customer & quot ; new &! Other internet providers who typically charge around $ 15 each time customers exceed 50 GB of data above are demonstration... Or name of a contract please eat enough for the second time that I will be charged equipment! Gives you the news you need delivered straight to you as Amazon cards., equipment, and had Suddenlink scheduled to install internet service providers Suddenlink! Your equipment or gadget belongs to Altice Amplify name of a contract Suddenlink store locations can help with the. $ 80 went to a faster internet speed, so the cost of my experience with internet received. Speed, so the cost of my experience with internet I received them! Are sorted by a combination of factors to give you a set of choices in response to your plan modifications. May not be right for your individual circumstances whether you do business in Louisiana or Laos, weve you. Doesnt work corrected the error from the first call, they may have a chance for redemption, as! Where and in the suddenlink equipment return locations, Midwest, and Southeast must be unopened and in the Southwest Midwest.

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