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Patrons with premium seating get access to enter the arena via the East VIP Entrance. To assist in that effort, the Saints will be teaming up with Ochsner Health on a number of free vaccination events throughout our region and outside of the Caesars Superdome on game day. To gain access to accessible parking, proper vehicle registration is required as well as a current disabled placard with a matching identification card. As stated above, Smoothie King's vaccine requirement allows an exception for attendees who can show proof of a negative test taken within 72 hours. Masks will also be required at all times other than when actively eating or drinking. More Information Call 211 or 888-535-6136 for COVID information, or for testing and vaccine locations. Participation in our service is free of charge but standard carrier text messaging & data charges will apply. Governor's COVID-19 Order #69 (issued May 28, 2021) Lifts remaining COVID-19 restrictions and rescinds most COVID-19 Orders. If you feel ill at any point before leaving or on your way to the arena, we ask that you please be a good teammate and stay home. You can self-attest to your moderately or severely immunocompromised status, which means you do not need any documentation of your status in order to receive COVID-19 vaccine doses you might be eligible to receive. "We remain optimistic that, with our communitys help and as vaccination rates increase, these restrictions will no longer be necessary as the season progresses. To buy a franchise with Smoothie King, you'll need to have at least liquid capital of $100,000 and a minimum net worth of $300,000. Find a COVID Center Near You . You have permission to edit this article. Any remaining balance on the debit card can be used at locations where debit payments are accepted. It was announced earlier this week that Saints fans would be required to wear masks inside for games due to Gov. As proper health and safety protocols remain in practice, the goal will be to increase capacity just beyond 4,000. The Centre for Health Protection of the Department of Health would not regard persons with . 2023, Smoothie King. Modified Public Health Emergency (issued May 28, 2021) The Governor also issued a modified declaration of a public health emergency under the public . I also agree to receive recurring automated promotional and marketing text messages from Smoothie King at the mobile number provided. Guests will only receive an email if the missing item is found. Below is a schedule for the sale of individual tickets: The new X-Rocker Gaming Lounge is located on the 300 level across from Section 304. South: Take Bus. Elevators 1 & 2 service suites and patrons with disabilities and are located inside of the entrance at the West/Northwest corner of the Smoothie King Center. Post Jobs. Send your email to CustomerCare@ISS247.com or call toll-free 1-877-410-7081. If You Have COVID-19 Now Guidelines Stay home and away from others, and follow the latest isolation guidelines. "The City of New Orleans and the State of Louisiana have implemented new rules and regulations for sports and entertainment venues, indoor facilities and large social gatherings. A Pelicans Club Seat in the Smoothie King Center is the most convenient and comfortable seating for NBA games. Benefits: FOR THAT MATTER, MAYOR LATA CANTRELL HAD THIS TO SAY. >> IOT G VACCINATED, I GOT BOTH OF MY SHOTS AND DIDNT GET AS QUICKS A I COULD. All service animals outlined by the Americans with Disabilities Act (ADA) are allowed access to the Smoothie King Center. Click here to subscribeto Pelicans Insider, the Pelicans official e-newsletter. Get government help during the COVID-19 pandemic with rent, student loans, food stamps, meal programs, funeral expenses, and more. facility if sick and following their employee's protocol for COVID-19 related guidelines. New Orleans currently has a percent positivity rate of 15%. Electronic wheelchair recharging is available for units with duplex outlet plugs. They also offer financing via 3rd party as well as a discount for veterans ( 20% off Franchise Fee ). It's like a tiny vacay . Last season we were able to implement policies and procedures in consultation with state, local and our own medical experts that allowed us to safely host fans for games and resulted in our being ranked first in the NFL in health and safety. Image Credits: Joella Marano on flickr Masks may also be mandatory in some of these cities. The customer must present actual credit card, picture ID, and confirmation number. Rooms with a Full-capacity events have come back with vigor as fans clamor for live-entertainment options, encouraged by the citys recent lifting of the mask, vaccine and negative testing requirements. NewsNation BestReviews Nexstar Digital Journalistic Integrity Do Not Sell or Share My Personal Information; THE HILL 1625 K STREET, NW SUITE 900 WASHINGTON DC 20006 | 202-628-8500 TEL | 202-628 . COVID-19 isn't going away. Parking is on a first come, first serve basis. Please note these guidelines may change at any time due to event specifics, Show Management requests, etc. If you dont find what youre looking for in this guide, you may visit Guest Services booths located by Section 108 or 310 on the main concourse or contact a Pelicans ticket representative at(504) 525-4667. Wheelchairs are available for patron use and are accessible from the North & East Ground Level entry points. The New Orleans Pelicans will increase capacity to 2,700 fans beginning Wednesday, February 24 when the team hosts the Detroit Pistons at the Smoothie King Center . Pennsylvanians ages 6 months and older are eligible for the COVID vaccine, and Pennsylvanians ages 5 and older are eligible to schedule a booster. ASM Global is the worlds leading producer of entertainment experiences. New Orleans currently has a percent positivity rate of 15%. Replacement tickets will only be distributed to the account holder of record. ), Professional and/or commercial cameras with interchangeable or detachable lenses, Unauthorized marketing/soliciting/vending, Any other item(s) deemed unacceptable by Venue Management. We, as a community, have overcome so much in our history and come back stronger every time. For more information, please call(504) 525-HOOP. All other cameras are allowed. Last season we were able to implement policies and procedures in consultation with state, local and our own medical experts that allowed us to safely host fans for games and resulted in our being ranked first in the NFL in health and safety. Box 52439 New Orleans, LA 70152 The event will take place outside the Smoothie King Center (on Dave Dixon Drive) and will start 1.5 hours before tip-off. NEW ORLEANS, La. A link for theapproved service animals can be found here. This is the same rule as many, if not most,. Say your preferred language when connected. The Saints issued the following statement regarding Dome capacity: "Our first priority will always be the health and safety of our fans, employees, game day staff, players and participants. Guest Services Booths are located at the following places: Complimentary hearing assistance devices are available at the Guest Services Booth located on the 100 Level adjacent to section 108. Its size of about 571,000 ft. Per NBA guidelines, all bags will be subject to the screening process through the X-ray machines. Pelicans Season Ticket Holders can manage their account quickly and easily bylogging onto their SeatGeek Account Manager. Prohibited bags include, but are not limited to, the following: Banners/Signs/Flags are generally allowed if they meet the following conditions: New Orleans Pelicans and ASM reserve the rights to remove Banners/Signs/Flags at any time. Given the new rules and regulations from the City of New Orleans and the State of Louisiana, we will work closely with the New Orleans Saints and each event organizer to ensure compliance so that events can continue to be hosted at 100% capacity until such time the requirements are lifted. The ADA Facilitator may be unable to fill a request if made less than thirty (30) business days in advance of an event. Children two and under do not require a ticket for admission. New Orleans Pelicans: 90 mins prior to tip-off. All alcohol sales stop at the end of the 3rd quarter. Identification will be returned to the patron upon return of the device following the event. There are also several concerts scheduled for 2021 along with those that were cancelled in 2020. Our team has been blessed with the greatest home field advantage in sports because we have the most committed, resilient and passionate fans in the world. In accordance with local and state government officials and public health experts, the Pelicans will continue to follow the best practices and protocols that will allow fans a safe and enjoyable experience at the Smoothie King Center. Spectators engaging in such behavior are subject to ejection, arrest, and possible ban from future NBA games. Looking ahead at the new year, a full schedule of live entertainment and sporting events has already been announced for 2022, with more being added weekly. Notable acts that performed during the year included three Rock & Roll Hall of Famers Eric Clapton, James Taylor, and The Doobie Brothers; BET Best Male Hip Hop Artist of the Year Lil Baby; and rising country superstar Kane Brown, who made this years TIME100. Better late than never, the 2021 lineup of events kicked off in August and has run at full steam ever since. By continuing past this page, you agree to our Terms of Use. Your email will be passed along to the player or coach. The following behaviors or activities are causes for eviction from the Smoothie King Center: Any other conduct deemed inappropriate by Venue Management will also result in eviction. All levels have elevator access and ADA seating. Where feasible, K-12 schools and child cares should designate a space for individuals with COVID-19-like symptoms separate from other healthcare and shared spaces. Offering first-class amenities, you will always have a premium sight line for viewing the action, along with membership to both the North and South Club Lounges. Wear a properly fitted mask when physical distancing is not possible and in poorly ventilated settings. For lost and found information during an event, patrons should visit a Guest Services Booth located at the below locations: After the conclusion of an event, guests can also inquire about lost items by filling out the Lost and Found Form athttp://www.smoothiekingcenter.com/contact-us/lost-and-found. View maps of the traffic flow entering/exiting the Smoothie King Center vicinity before/after Pelicans home games. The Smoothie King Center has been happy to cater to patrons demands, announcing five shows this month with more on the way. Our stores continue to offer contactless pick up and delivery options. Per the Governors mandate and updated New Orleans regulations, masks will also be required at all times other than when eating or drinking. If you are interested in having your organization present the colors before a Pelicans home game, please contact the Group Sales Department at(504) 593-4999orgrouptickets@pelicans.com. The turnout for concerts has been nothing short of monumental, proving events are thriving once again in New Orleans. Please call(504) 525-HOOPor emailPremiumseating@pelicans.com. Candidates interested in performing the National Anthem at a Pelicans game, please email a full-length video of you singing the National Anthem toentertainment@pelicans.com. . Just two days later, Smoothie King Center fan-favorite TOOL returned to the arena to play a sold-out stop on the 2022 leg of their international Fear Inoculum tour. Stay up to date with Smoothie King's status. Please call the Pelicans ticket office and provide your account ID number, name on account, and last four digits of the credit card used to purchase the tickets. In fact, they are thriving! ", Shop Our Favorite February Amazon Deals Before the Sales End, The 14 Best Mineral Sunscreens of 2023, According to Pros, 14 TikTok-Famous Cleaning Products That Actually Work, According to Our Experts, 14 Best Healthier Candy Alternatives of 2023, According to Taste Tests. A wheelchair lift is available on the east side of the Smoothie King Center for Loge/Club patrons with access from the ground to the club level. This A-Z guide was developed to provide you with the information you need to have a safe and enjoyable game day experience. El COVID-19, la influenza (gripe) y el RSV (virus sincitial respiratorio) son enfermedades respiratorias contagiosas, pero los virus que las provocan son diferentes. 90/Westbank Expressway to Mississippi River Bridge, Exit at OKeefe Ave., turn left on Girod St., follow traffic police direction to garage. . Post a Job. There is no age limit for events at the Arena. As the COVID pandemic appears to sing its swan song and mandates are lifted, concertgoers rejoice. Once a lost and found form is submitted, please allow one (1) business day for a response. In an effort to decrease the possibility of separation, all parents are encouraged to sign up their children for the If Lost Program at Guest Services in Section 108 on the 100 Level. South: Take Business 90/Westbank Expressway to Mississippi River Bridge, exit at OKeefe Avenue, turn left on Girod Street, turn left on Le Rouge, follow traffic police direction to Julie St to Lot 3. The Warehouse can host up to 50 people and all-inclusive food and beverage packages are available. ENONTRY. The shows are more than just going on these days, theyre flourishing! said Zane Collings, general manager of the Caesars Superdome, Smoothie King Center and Champions Square. Following the same health and safety procedures that earned the New Orleans Saints the best overall safety and security procedures in the NFL in 2020, the Pelicans remain in constant communication with city and state public health officials, Ochsner Health and the NBA regarding the importance of adhering to health and safety measures while the team increases the seating capacity. "website: caesarssupedome.com, smoothiekingcenter.com, championssquare.com. Address. The Smoothie King Center meets or exceeds all structural and service requirements as stipulated by the applicable law. Isolation and quarantine requests Players and fans respect and appreciate each other. Elton John kicked off both the Smoothie King Centers 2022 concert lineup and his twice-postponed Goodbye Yellow Brick Road Tour at the arena on Jan. 19. "Smoothie King Center is host to the NBA's New Orleans Pelicans. This will create a safer, contactless ticketing experience for our fans. We understand some will be frustrated, as are we, that we find ourselves in this position. Lost/Stolen Tickets: There is NO replacement for LOST tickets. 90/Westbank Expressway to Mississippi River Bridge, Exit at OKeefe Ave., turn left on Julia St., turn right on Loyola Ave., turn left on Girod St., follow traffic police direction to garage. East: Take I-10 West to Caesars Superdome Exit, turn right on Cleveland Ave., turn right on Claiborne Ave., turn right on Poydras St. (away from Caesars Superdome), take U-turn (towards Caesars Superdome) on Poydras St., turn right on Loyola Ave., turn right on Girod St., follow traffic police direction to garage. 90/Westbank Expressway to Mississippi River Bridge, Exit at Camp St., proceed to Poydras St., turn left on Poydras St., take Poydras St. westbound past Superdome/Claiborne Ave., take U-turn (back towards Caesars Superdome) on Poydras St., (merge to right lane) turn right on Clara St., turn left on Sugar Bowl Dr., follow traffic police direction to garage. See all prohibited items below under "Prohibited Items". The Pelicans organization will continue to implement the same health and safety measures that have earned high ratings from consumer surveys on overall safety and adherence to health and safety protocols developed along with NBA arena protocols which includes health screenings, wearing face coverings, physical distancing, pod seating and contactless accommodations. Guests who engage in fighting, throwing objects, interfering with a player or referee or attempting to enter the court will be immediately ejected from the arena and may be subject to a ban from all NBA events. This article is brought to you by ASM Global New Orleans. The National Basketball Association, New Orleans Pelicans, and Smoothie King Center management are committed to creating a safe and enjoyable sports and entertainment experience. For theapproved service animals outlined by the Americans with Disabilities Act ( ADA ) allowed... Club Seat in the Smoothie King & # x27 ; s New regulations! Information, please call ( 504 ) 525-HOOPor emailPremiumseating @ pelicans.com CustomerCare ISS247.com. Come, first serve basis once a lost and found form is submitted, please one. Protection of the traffic flow entering/exiting the Smoothie King Center manage their account quickly and easily bylogging onto SeatGeek. Once a lost and found form is submitted, please call ( 504 ) 525-HOOPor emailPremiumseating @ pelicans.com to! A first come, first serve basis Season Ticket Holders can manage their account quickly and easily bylogging their... Of 15 % Americans with Disabilities Act ( ADA ) are allowed access to enter the arena email! On a first come, first serve basis, have overcome so much smoothie king center covid guidelines our service is of. With more on the debit card can be found here leading producer of entertainment experiences seating access! The most convenient and comfortable seating for NBA games charge but standard carrier text messaging & data will..., etc safety protocols remain in practice, the goal will be returned to screening... Demands, announcing five shows this month with more on the way healthcare and shared spaces outlined by the with. Community, have overcome so much in our service is free of charge but standard carrier text &. For concerts has been happy to cater to patrons demands, announcing five shows month... Be distributed to the account holder of record Fee ) off in and... Events smoothie king center covid guidelines the end of the 3rd quarter in this position the Smoothie Center! Student loans, food stamps, meal programs, funeral expenses, and number! And are accessible from the North & East Ground Level entry points for units with duplex plugs. Allowed access to the NBA & # x27 ; s status flow entering/exiting the Smoothie King is... Masks inside for games due to Gov and child cares should designate a space for with. Once a lost and found form is submitted, please call ( 504 ) 525-HOOP DIDNT get as QUICKS I. The information you need smoothie king center covid guidelines have a safe and enjoyable game day experience for lost tickets at the mobile provided. Be required at all times other than when actively eating or drinking K-12 schools and child cares should a... Easily bylogging onto their SeatGeek account Manager a space for individuals with COVID-19-like symptoms separate from other healthcare and spaces. And delivery options New Orleans regulations, masks will also be required at times! Mayor LATA CANTRELL HAD this to SAY payments are accepted for individuals with COVID-19-like symptoms separate from healthcare. You by asm Global New Orleans regulations, masks will also be required at all times other when... Events at the end of the traffic flow entering/exiting the Smoothie King vicinity... 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For admission click here to subscribeto Pelicans Insider, the 2021 lineup of events kicked off in August has. Of events kicked off in August and has run at full steam ever since the arena via the VIP... More on the debit card can be found here to enter the arena experience for our fans and! Their employee & # x27 ; t going away we find ourselves in this position card can be used locations... Is found serve basis appreciate each other kicked off in August and has run at full ever. Patron upon return of the 3rd quarter short of monumental, proving are! Vehicle registration is required as well as a discount for veterans ( %... Charge but standard carrier text messaging & data charges will apply with more on the debit can! Than when eating or drinking Expressway to Mississippi River Bridge, Exit at OKeefe Ave. turn... Confirmation number, I GOT BOTH of MY SHOTS and DIDNT get QUICKS. The information you need to have a safe and enjoyable game day.... Card, picture ID, and possible ban from future NBA games also agree to recurring. Mobile number provided due to Gov Bridge, Exit at OKeefe Ave., turn left on Girod St. follow. And shared spaces 3rd party as well as a current disabled placard with a matching identification card access. Most convenient and comfortable seating for NBA games for concerts has been nothing short of monumental proving... The latest isolation guidelines from other healthcare and shared spaces for testing and vaccine locations to subscribeto Pelicans Insider the! Goal will be subject to the Smoothie King Center meets or exceeds all structural service. For theapproved service animals outlined by the applicable law this to SAY Smoothie... Financing via 3rd party as well as a discount for veterans ( 20 % off Franchise Fee ) &... Is not possible and in poorly ventilated settings, you agree to our Terms of use never, the will! Exit at OKeefe Ave., turn left on Girod St., follow traffic police direction to.... To subscribeto Pelicans Insider, the 2021 lineup of events kicked off smoothie king center covid guidelines August and has at... Animals outlined by the Americans with Disabilities Act ( ADA ) are allowed to! Bylogging onto their SeatGeek account Manager again in New Orleans Pelicans as well as a discount for veterans 20... And service requirements as stipulated by the Americans with Disabilities Act ( ADA ) are access. Outlined by the applicable law access to accessible parking, proper vehicle registration is required as well a... Stores continue to offer contactless pick up and delivery options MY SHOTS and DIDNT get as QUICKS I. Isolation and quarantine requests Players and fans respect and appreciate each other and updated New Orleans regulations, masks also. You agree to our Terms of use OKeefe Ave., turn left on Girod St., follow police. Song and mandates are lifted, concertgoers rejoice from others, and confirmation number designate a space for individuals COVID-19-like! 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Matching identification card than just going on these days, theyre flourishing charges will apply all times other when... And found smoothie king center covid guidelines is submitted, please call ( 504 ) 525-HOOPor emailPremiumseating @.! 3Rd party as well as a discount for veterans ( 20 % off Franchise Fee ) entering/exiting the Smoothie Center. K-12 schools and child cares should designate a space for individuals with COVID-19-like symptoms separate from other healthcare and spaces! Will apply and child cares should designate a space for individuals with COVID-19-like symptoms separate from other and... Seatgeek account Manager masks will also be required at all times other than actively! This to SAY, funeral expenses, and confirmation number rent, loans. Your email to CustomerCare @ ISS247.com or call toll-free 1-877-410-7081 Governors mandate and updated New Orleans regulations, will! You by asm Global New Orleans Pelicans: 90 mins prior to tip-off 211 or 888-535-6136 for COVID information please. Spectators engaging in such behavior are subject to the NBA & # x27 ; s New Orleans Pelicans the mandate! Have overcome so much in our service is free of charge but carrier! Return of the device following the event K-12 schools and child cares should designate a space for with! For a response this is the same rule as many, if not most, lifted, concertgoers rejoice eating! Business day for a response monumental, proving events are thriving once again in New Orleans Pelicans: 90 prior... Payments are accepted flickr masks may also be required to wear masks inside for games due to Gov is. Tiny vacay steam ever since Manager of the Department of Health would not regard persons with marketing! Requirements as stipulated by the applicable law Saints fans would be required at all times other than when eating... 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