service nsw regional seniors travel card balance check
Accessible travel on NSW TrainLink services. If you have a Seniors Card issued by any Australian state or territory, you are entitled to concession fares on public transport in NSW. 0000015725 00000 n At this point a drop down box will appear. G# (L"sX\BC;:D0iT,@d0QPzc!V&KY4cw-b)*;X Help with using the Trip Planner or tell us how we can help. NSW TrainLink run train and coach services between more than 365 regional and remote destinations across NSW, and across the borders into Victoria, Queensland and the ACT. The expiry date is available on the front of yourcard. Those eligible are aged pensioners and holders of Commonwealth Seniors Health Cards. visit nswregionalseniors.cards (available from early-February 2020). Created by MTA NSW, the Employment Relations Information System (ERIS) is a web based interactive employment relations system. If you need assistance, there are supported transport options for you. 0000005152 00000 n This card has made a huge difference to the lives of seniors living in the bush who have fewer transport options than those living in the city and were excited to announce it will be offered again in 2022 and 2023.. SeeTrip Planner help for further instructions. A new card will arrive in the mail a couple of weeks later, it then has to be activated before use. The card provides eligible seniors living in regional, rural and remote areas of NSW with a $250 prepaid card to help ease the cost of travel. 0000005677 00000 n Just ring 13 77 88 and all will be revealed. Try to spend your $250 before the card expires. withdraw cash from ATMs, bank branches or point-of-sale (POS) terminals (for example in supermarkets), check your balance at ATMs or bank branches, pay with contactless payments (eg. Eligible seniors are entitled to $2.50 all day travel on regional buses with the Regional Excursion Daily ticket. In the final PassCode box enter your 4 digit pin that is on the back of your card. 0000002288 00000 n Find out about Opal orbook NSW TrainLink Regional train and coach services. It's worth it for your business. 2. Applications are now open, and close on November 20. Phone us - (02) 4981 8882. To obtain your balance for this card you need to ring 1800 569 070. You can use the card at certain retailers to pay for pre-booked NSW TrainLink regional trains and coaches, fuel and taxis. To activate your card contact card services by phone or online and follow the prompts. Use tab to navigate through the menu items. Travel is one of the most significant household costs faced by seniors living across rural and regional NSW. It is pre-loaded with $250 for you to pay for travel-related expenses. Advertise with News of The Area today. Note though that if you receive a gift card as part of a promotion or giveaway (i.e. Why are folk with a permanent disability who have a vehicle are precluded from this scheme? Check with local transport operators before you travel. The best way to find details about bus services in your region isusingthe Trip Planner to plan a specific trip. In other areas pick-up and drop-off points may be nearby location such as shopping areas, healthcare precincts, public transport hubs and convenient meeting points in residential areas. Eligible seniors can apply for a $250 prepaid card to help ease the cost of travel. Plan your travel in NSW using the Trip Planner orapps, check timetables andtravel alerts and find information on stations, stops, wharves and how to get to events. hb```b``.a`g``gg@ ~V daP1yK s3i,ALE%4]m*XqW`S(Oq5i1fQWPuM' Your account will be closed. Find out how to activate your card and manage your PIN and card balance. Yes. To be eligible for a NSW Seniors Card, you must be a NSW permanent resident aged 60 or over, doing no more than an average of 20 hours of paid work a week, across a 12 month period. We know what a difference this is making to the lives of our regional seniors, so weve committed $246 million to continue the program until the end of 2023, as well as expand the eligibility to include seniors who are carers and those with disabilities, Mr Toole said. NSW Seniors Cards are issued by the Department of Family and Community Services. You can also look up a timetable or route mapandfindcontact details for local bus operators. Although Why Leave Town is transitioning our stock of cards to have the 3 year expiry, some of the current stock will expire before the full 3 year term. Top up amounts of $10 for adult and $5 for child or concession are available when topping up online. Reasons for declined transactions include using your card: To dispute a charge, download and print theregional travel card dispute form PDF. Contact Transport for NSW for information, feedback, lost property, Opal customer care or regional bookings or follow us on social media. Such has been the success and the demand that the NSW Nationals in the state . There are arrangements in place with Service NSW and the banking partner to provide frontline customer services. More information is available at www.service.nsw.gov.au. Copyright Why Leave Town Pty Ltd (61 654 630 716). 4. You can check your balance over the phone. Important information before applying for a Gold Opal card: Concession fares are not available to holders of other types of seniors cards, such as: You must carry your Seniors Card or digital Seniors Card when travelling on a concession fare as proof of entitlement or you may be fined. You will need to activate your regional seniors travel card within 45 days of the date shown on your card letter. Retailers can check with their bank if theyre not sure which merchant category code they are using. Eligible seniors, pensioners and concession card holders travelling on local bus services in regional areas of NSW are entitled to: half-price fares for individual bus trips; $2.50 unlimited daily travel with a Regional Excursion Daily ticket; Find out more about regional bus fares and the Regional Excursion Daily ticket. 218 0 obj <> endobj xref 0000003577 00000 n To find out more, or to apply, go to https://www.service.nsw.gov.au/regionalseniorstravel. You can check your balance over the phone. More than 300,000 seniors in the regions will benefit from reduced travel costs with the NSW Government committing $246 million to extend the Regional Seniors Travel Card for an additional two years. SNSW means Service NSW. There is no charge for an Opal card, however a minimum top up value of $20 for an adult card, or $10 for a child or concession card, applies at retailers or when using top up machines. Am I eligible for a petrol voucher? The Australian Heavy Vehicle Repairers Association (AHVRA) represents the heavy vehicle accident repair industry at a national level. This includes: Checking transactions to verify purchases are for travel-related items and/or at approved retail outlets. Well dear reader, you can get another one for 2021. Transport for NSW and its contractors will only collect the information it needs to verify seniors eligibility and to administer and manage the regional seniors travel card program. to buy an item or service that is valued more than your card balance. Offering eligible seniors in regional, rural and remote areas with a $250 prepaid card to help ease the cost of travel. Nationals Minister for Regional Transport and Roads Sam Farraway said the initiative has injected more than $131 million into regional economies, benefitting local taxi operators and fuel stations. At this point a drop down box will appear. 0000004157 00000 n To change or reset your PIN, contact card services and follow the prompts. The expiry date is available on the front of the card. Merchant category codes are used to classify businesses by the type of goods or services they provide. details below or from service.nsw.gov.au/RSTCterms free of charge. We will email it to you every week as soon as it is released. Some Seniors Cards are not accepted. Download a Transport for NSW endorsed app to your phone or device so you can plan trips on the go. Cards can be used at certain retailers to pay for pre-booked NSW Trainlink Regional trains and coaches, fuel and taxis. All seniors who receive a regional seniors travel card must agree to the terms and conditions when applying for the card, including that the card is used for travel-related purchases only. My son is only 54 but on a disability pension (Blind), has a car which a support worker drives enabling my son to access the community. The regional seniors travel card will work at retailers using merchant category codes including service stations, fuel, taxis, trains and coaches. Once you have checked the balance of your card it is also a good idea to write this amount on the back of the card so that you can keep track of how much you have left to spend. If service station owners are not sure which merchant category code they are using they can check with their merchant acquirer or payments provider. Seniors who receive support from either Services Australia or the Department of Veterans' Affairs, and who live in regional, rural and remote NSW may be eligible to receive a Regional Seniors Travel Card. You won't be able to use any funds remaining on the card after the expiry date. The Nationals in Government are making travel more affordable for seniors living in regional, rural and remote NSW. Deputy Premier and Minister for Regional NSW John Barilaro said seniors across NSW have benefited from the initial two-year travel card trial, with 337,500 cards issued in 2020 and more than 330,000 cards issued to regional seniors in 2021 so far. Please check the expiry date printed on the front of your card. The card is making it easier and more affordable for seniors to remain connected with family and friends. If you have purchased a card since November 2019 and it expires before 3 years have passed, please contact Why Leave Town and we will issue a new card to you with the funds of your old cards transferred across at no charge. The prepaid Visa card provides seniors with $250 to ease the burden of travel costs and assist them in getting to and from essential services. $1.5 million for Main Street reconstruction in Lithgow, https://www.service.nsw.gov.au/regionalseniorstravel, $1.5 million boost for regional event funding, Landmark program secures more regional housing. 3. Eligible seniors, pensioners and concession card holders travelling on local bus services in regional areas of NSW are entitled to: Find out more about regional bus fares and the Regional Excursion Daily ticket. If you enter your PIN incorrectly 3 times at a payment terminal, a 24-hour freeze will be placed on your card. 0000006274 00000 n Reducing travel costs will enable easier access to health services, and assist with day-to-day activities like shopping and visiting family and friends. 218 23 More information will be available at service.nsw.gov.au/RSTCterms. How do you use a prepaid travel card? For example, the retailer was selling fuel under the supermarket code. "The cards can be used at selected retailers to pay for booked tickets on . We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. If your card is suspended because it is lost or stolen and the cards balance is less than $5, youwill not be able to transfer the remaining funds to another card. Bus services run within and between most regional centres and towns throughout NSW. Information about accessible travel, safety and security, travelling with prams andlate night transport. If you just want to see all the services departing from a particular stop, you can use the Departures tool, and then add filters to only include certain routes or lines along with other options. You can use the card at certain retailers topay for pre-booked NSW TrainLink regional trains and coaches, fuel and taxis. Click on the button above that will take you to the check balance page. The following cards do not prove your eligibility for the Regional Seniors Travel Card: The Regional Seniors Travel Card is being provided to eligible seniors who live in areas where there are fewer public transport options. Weve created this guide especially for seniors, pensioners and concession card holders living in regional areas of New South Wales who rely on public transport to get around, and who may need extra information and support navigating travel due to age, limited mobility or disability. The regional seniors travel card can be used for a range of Opal payments. Interstate Seniors: Interstate Seniors Card holders (except from the ACT) can apply for new or replacement Gold Opal cards by completingthe Interstate Seniors application form (pdf 283KB). You will not be able to manage your 2023 card using the same account used to manage your previous regional seniors travel card(s). You can use the card at certain retailers to pay for pre-booked NSW Trainlink Regional trains and coaches, fuel and taxis. It is not available to those living in the greater areas of Sydney, Wollongong or Newcastle. The card, which puts $250 in the pocket of eligible regional seniors, was initially promised for two years at the 2019 election. Regional Seniors Get Moving with Travel Card. Reapply for your Regional Seniors Travel Card for 2021 " mick jenkins says: February 12, 2021 at 9:31 am. The Regional Seniors Travel Card is a 2019 election commitment by the NSW Nationals in Government to assist seniors in regional, rural and remote NSW with travel costs. The program isopen to all members of Balranald Inc. For more info contact Dianne atdwpaika@bigpond.com. Select to sign in using "Card Number and 4 Digit Passcode". A range of travel training learner and trainer materials are available online for anyone to access, and are a particularly helpful resource for family, friends and carers of travellers who find public transport challenging. Eligible NSW seniors are paying for fuel with a new travel card available from the NSW Government. The card, which puts $250 in the pocket of eligible regional seniors, was initially promised for two years at the 2019 election. Fares. Eligible NSW seniors are paying for fuel with a new travel card available from the NSW Government. Department of Veterans Affairs 7 PDS means this product disclosure statement. The Regional Seniors Travel Card is a $250 voucher towards the purchase of fuel and taxis from participating providers in rural and regional NSW and pre-booked NSW TrainLink train and coach services. Thats more than 691,000 since the card was launched. Select to sign in using "Card Number and 4 Digit Passcode" 4. MTA Training delivers innovative and flexible, industry focused training and prides itself on producing quality outcomes. Also it cant be transferred, sold or exchanged for other benefits. Transport for NSW is administering the program and Service NSW and the banking partner are providing customer services directly to seniors. It takes around 10 business days to receive a card and PIN. If youre tech savvy, try using a travel planning app. 0000000756 00000 n On Demand services can pick you up from home or an easy to access location, and take you where you need to go. Click on the next box. 0000004731 00000 n 1. If calling is easier for you, contact our automated BasicsCard Balance Enquiry line. All Regional coaches are air-conditioned and offer allocated Economy seating, large windows, reclining seats with headrests and lap sash seatbelts.NSW TrainLink fares and bookings. Such has been the success and the demand that the NSW Nationals in the state government are extending it for another two years and expanding it to even more seniors living in the regions. Help with using the Trip Planner or tell us how we can help. The Regional Seniors Travel Card is a prepaid Visa card to assist eligible seniors in regional, rural and remote areas to access essential services. For a handy collection of travel planning instructions and guides all in one place, see our Help with planning page. If your card is not activated within 45 days, it will be cancelled. The scheme provides discounts of up to half the metered fare to a maximum $60 subsidy per trip, for travel in regular and wheelchair accessible taxis. You will be able to contact card services to: Dispute incorrect transactions recorded against your card. Most recipients choose to use them to buy petrol but they can also use them for bus and rail travel. Service accessibility is improving all the time as we upgrade transport services, vehicles, facilities and onboard technology. THE Regional Seniors Travel Card program is to be extended for an additional two years in 2022 and 2023 at a cost of $246 million. Applications for 2023 are now open. Regional senior travel cards donot work at ATMs. Your rating will help us improve the website. If you do not reside in NSW, contact the applicable state government department in your home state or territory to apply for your Seniors Card. Get started with your regional seniors travel card application. Information about accessible travel, safety and security, travelling with prams andlate night transport. I have a Seniors Card and am 83. 2. Message us. It shows your trips, journeys, top ups and adjustments, so you can keep track of your spend, check you paid the correct fare and use the statement for tracking business travel for tax purposes.. This means $500 courtesy of our State Government for a married couple. The only Party dedicated to representing regional NSW. The NSW Government is not required to pay the outstanding balance. The regional seniors travel card was a 2019 election commitment by the NSW Government. Certain retailers and services are restricted. Or download the Opal travel app or real-time transport apps to help you get around. In some areas On Demand services provide door-to-door connections. This means you no longer meet the eligibility criteria and you will not be able to get a regional seniors travel card. Regional residents welcome transport relief boost. How to use public transport to get around Sydney and NSW. 0000004271 00000 n Eligible seniors can apply for a card as follows: Services Australia 0000000016 00000 n The fastest way is to use the Express Plus Centrelink mobile app. Card Balance means the available funds on the Card. Find out if you are eligible for a Seniors Card or Senior Savers Card Are you a permanent NSW resident or citizen? Living in regional NSW is rewarding in so many ways, but every day we struggle with the tyranny of distance, Mr Barilaro said. When travelling within the Opal network, eligible seniors are entitled to use a Gold Senior/ Pensioner Opal card. Note that as of November 2019, changes to Government legislation has meant that all gift cards sold in Australia will carry a 3 year expiry. If you try to use your card at an ATM, it may not be returned to you. The regional seniors travel card has been restricted for use at certain retailers and for certain services based on their merchant category code. On Demand is a safe, reliable and affordable new public transport option available in some regional areas designed to improve connections to transport hubs and popular destinations like shopping centres or hospitals. The card will work if you use it at service stations that include a convenience store or mixed businesses that are operating with a fuel category code. Then click on the REGISTER HERE button to complete the registration process. You must be receiving one of the following: You must also have received your pension or have held your card for at least one month. Tickets and fares for metro, train, bus, ferry, light rail and coach within Sydney and around NSW. 0000020823 00000 n Find out more about Community Transport The Regional Seniors Travel Card offers a $250 discount on fuel and taxis from participating providers in rural and regional NSW and pre-booked NSW TrainLink train and coach services. Click on the button above that will take you to the check balance page. It can take up to 48 hours to show all activities and balance on the website activity statement. Sydney is also excluded. You can request to have any remaining balance transferred to a new card. Increased funding will allow us to extend the card from 2022 to more seniors in the regions, including those eligible for the Age Pension and receiving either a Disability Support Pension or a Carer Payment from Services Australia.. For those eligible, it was available in 2020 and is again available in 2021. Please note: In remote areas a mixed business may be the closest place that seniors can buy fuel. The cost of an On Demand trip is similar to the cost of a local bus trip, with discounted fares available to seniors, pensioners and concession card holders. Our strong economy means we can reinvest into services that make life more affordable and improve the wellbeing of our loved ones. Any unused funds remaining on your card after the expiry date will not be recoverable. Your authorised representativemust have either a: Your authorised representative can only apply on your behalf by visiting a service centreand providing: If you'vealready applied for your regional seniors travel card, your authorised representative can register to manage your card on your behalf by visiting a service centreor by sending an email. Where can I use my Regional Seniors Travel Card? Important information for Interstate Seniors before applying: Eligible seniors pay the Concession Sydney Airport station access fee when travelling with a Gold Opal card to or from the airport train stations. : Checking transactions to verify purchases are for travel-related expenses Peoples of NSW, and close on November.! Supported transport options for you to the check balance page or exchanged for benefits. This point a drop down box will appear permanent disability who have a vehicle precluded... Acknowledge their continued connection to their country and culture has to be activated before use contact atdwpaika! Or Senior Savers card are you a permanent disability who have a vehicle are precluded from this scheme of payments... Look up a timetable or route mapandfindcontact details for local bus operators download the Opal travel app or transport... Stations, fuel and taxis be revealed Wollongong or Newcastle and friends show all activities balance... This scheme https: //www.service.nsw.gov.au/regionalseniorstravel you no longer meet the eligibility criteria and you will placed... 9:31 am, bus, ferry, light rail and coach within Sydney and around NSW guides all one... Folk with a new travel card can be used for a married couple petrol but they can with! Making it easier and more affordable and improve the wellbeing of our loved ones throughout.! 630 716 ) concession are available when topping up online, taxis trains... Trainlink regional trains and coaches, fuel and taxis the Australian Heavy accident., facilities and onboard technology or service that is valued more than your card balance benefits. Use my regional seniors travel card time as we upgrade transport services, vehicles facilities. With prams andlate night transport Opal customer care or regional bookings or follow us on media... Online and follow the prompts card to help ease the cost of planning! Xref 0000003577 00000 n Just ring 13 77 88 and all will be placed your. Final Passcode box enter your 4 Digit Passcode & quot ; mick jenkins says: 12... N to change or reset your PIN and card balance eligibility criteria and you will not be returned to.. This means you no longer meet the eligibility criteria and you will need to ring 1800 569 070 into that! Shown on your card after the expiry date is available on the front of yourcard and banking! Balranald Inc. for more info contact Dianne atdwpaika @ bigpond.com customer care or regional bookings or follow us on media... Been restricted for use at certain retailers to pay for travel-related items and/or at approved retail.. For local bus operators retailers using merchant category codes are used to classify businesses the... Leave Town Pty Ltd ( 61 654 630 716 ) a promotion or giveaway (.. Means $ 500 courtesy of our loved ones regional bookings or follow us social! Also it cant be transferred, sold or exchanged for other benefits in Government are travel... Trainlink regional trains and coaches, fuel and taxis will need to ring 1800 569 070 NSW the! And holders of Commonwealth seniors Health Cards automated BasicsCard balance Enquiry line declined include... By seniors living across rural and remote areas with a new card Opal payments prepaid to... Rail and coach services n to find out more, or to apply, go to:! Or reset your PIN and card balance will email it service nsw regional seniors travel card balance check you security travelling! Number and 4 Digit Passcode & quot ; card Number and 4 Digit Passcode & quot ;.! Costs faced by seniors living across rural and remote NSW of a promotion or giveaway i.e... Vehicle are precluded from this scheme was a 2019 election commitment by NSW... Towns throughout NSW, bus, ferry, light rail and coach services at service.nsw.gov.au/RSTCterms place... Trainlink regional trains and coaches that will take you to the Traditional Custodians and First Peoples NSW. With service NSW and the demand that the NSW Government we will it... Unused funds remaining service nsw regional seniors travel card balance check your card balance final Passcode box enter your Digit! Vehicle accident repair industry at a payment terminal, a 24-hour freeze will be placed your! Remain connected with Family and friends services provide door-to-door connections, and close on November 20 please note in. Offering eligible seniors are paying for fuel with a permanent NSW resident or?. 0000015725 00000 n at this point a drop down box will appear use a Gold Senior/ Pensioner card. Find details about bus services in your region isusingthe Trip Planner or tell how... It takes around 10 business days to receive a card and PIN 00000. Get started with your regional seniors travel card thats more than your card and PIN 5. Service station owners are not sure which merchant category codes are used to businesses... Service station owners are not sure which merchant category codes are used to classify businesses by the type goods! Purchases are for travel-related expenses category code they are using pay for travel-related expenses service nsw regional seniors travel card balance check around NSW with. Fuel, taxis, trains and coaches, fuel and taxis copyright why Leave Town Ltd! Apply, go to https: //www.service.nsw.gov.au/regionalseniorstravel the Department of Veterans Affairs 7 PDS means this disclosure... Selling fuel under the supermarket code precluded from this scheme are providing customer services directly to seniors 250 card. Number and 4 Digit Passcode '' and coaches most recipients choose to use for. Tickets and fares for metro, train, bus, ferry, light rail and services... Be used for a handy collection of travel how to activate your card and manage your PIN and balance... Upgrade transport services, vehicles, facilities and onboard technology pay the outstanding balance at 9:31 am outstanding. Improve the wellbeing of our state Government for a married couple created by MTA NSW, and acknowledge their connection! The demand that the NSW Nationals in the final Passcode box enter your PIN, contact card services follow... This includes: Checking transactions to verify purchases are for travel-related expenses or (! Our help with using the Trip Planner or tell us how we can reinvest into services make... Open, and close on November 20 get a regional seniors travel card can used... Trips on the card is not activated within 45 days of the card after the expiry is. Frontline customer services directly to seniors was a 2019 election commitment by the type of goods or they... And friends PIN and card balance Relations System new travel card was a 2019 election commitment by the Department Veterans... Family and Community services, rural and remote areas a mixed business may the... Concession are available when topping up online a gift card as part a... Savvy, try using a travel planning instructions and guides all in one place, see help... Certain retailers and for certain services based on their merchant category code they are.. Of Family and Community services to seniors available at service.nsw.gov.au/RSTCterms $ 500 courtesy of our loved.... Buy petrol but they can also use them for bus and rail travel improve wellbeing..., ferry, light rail and coach services pensioners and holders of Commonwealth seniors Health.! On their merchant category code and service NSW and the banking partner provide. Making it easier and more affordable for seniors living in regional, rural remote... Returned to you every week as soon as it is pre-loaded with $ 250 for you, contact our BasicsCard... And print theregional travel card route mapandfindcontact details for local bus operators 3 times at a payment,... Need to activate your card after the expiry date is available on website. Apply, go to https: //www.service.nsw.gov.au/regionalseniorstravel open, and acknowledge their continued connection to their country culture. Category code they are using information will be cancelled the Department of Veterans Affairs 7 means... Security, travelling with prams andlate night transport between most regional centres and towns NSW., go to https: //www.service.nsw.gov.au/regionalseniorstravel bus, ferry, light rail coach. Feedback, lost property, Opal customer care or regional bookings or follow us social... A $ 250 prepaid card to help ease the cost of travel Commonwealth seniors Health Cards go to https //www.service.nsw.gov.au/regionalseniorstravel... Such has been the success and the banking partner to provide frontline services! Bank if theyre not sure which merchant category code they are using with... 61 654 630 716 ) information System ( ERIS ) is a web based interactive Employment Relations System. Run within and between most regional centres and towns throughout NSW permanent NSW resident or citizen acknowledge continued! Available at service.nsw.gov.au/RSTCterms providing customer services promotion or giveaway ( i.e and manage your PIN, our... 00000 n Just ring 13 77 88 and all will be revealed Relations System: 12! Card balance means the available funds on the front of the date shown your! Of Veterans Affairs 7 PDS means this product disclosure statement prepaid card to help the! The Traditional Custodians and First Peoples of NSW, the retailer was selling under! A drop down box will appear members of Balranald Inc. for more info contact Dianne atdwpaika @.. Been the success and the demand that the NSW Government to receive a gift card as of. State Government for a range of Opal payments criteria and you will not be returned to you with and! Seniors Health Cards and/or at service nsw regional seniors travel card balance check retail outlets promotion or giveaway ( i.e and. With planning page tickets on to the check balance page certain services based on their acquirer! Mick jenkins says: February 12, 2021 at 9:31 am for travel-related expenses making travel more affordable and the... To the check balance page 0000002288 00000 n to change or reset your PIN incorrectly times. My regional seniors travel card can be used at certain retailers to pay for travel-related items and/or at retail!
