silhouette studio stuck on pan using mouse

thankz, Hi, Im new to this machine! same exact problem, I am having the same identical problem.. only getting blue screen. Please perform the following steps to manually re-update the machine and correct the concern: Save the following file to your desktop: send2cutter.zip The exact thing that happen to the lady above with it taking so long soon as I set up unplugging etc everything she stated happened to me now its just stuck on blue screen and I have a MAC should I follow those exact steps??? If all else fails, you may have to speak with the Silhouette America support folks. , Oh, THANK YOU SO MUCH! Do you know of any issues with this, and any way to fix it? Highlight the items then right click and select ungroup. Let me know how it goes. Promise!! I have tried EVERYTHING! Then, turn your computer back on and open Silhouette Studioeverything should be back to normal. It may not be set to cut the insides of the quote. Hi, Im not sure if anyone has answered you, but I was having the same issue until I looked closer at the small screen on the cameo and realized I had it set to load just the media with no mat, as soon as I selected the other option (load cutting mat) it worked like a charm! It was working fine, the computer updated and now I cannot get it up and going again! Copy paper tearing: Hold blade & cut through a folded piece of cardstock (double thickness)-only the top layer should be cut-there should not even be scoring on the lower layer. Here we can talk about the Silhouette cutting machines, share tips, show off projects, and ask for help. I have spent weeks trying to fix this in windows, in fact everything I could think of. thanx for sharing. We get several hundred comments a day. It feels to me like there is very little contact with the roller near where the blade rests, while the other roller has a very tight grip on the far right side. Im back with more on the Silhouette Cameo. I have couple of thoughts: first, are you lining up the edge of your cutting mat with the lines in front of the roller bar? Uncheck and recheck. The next option after that is a blade setting if 6. I ensure that my designs are well away from the edge, and completely within the red square area in the preview page. Each and every one of them is still attached to the paper, and had to a use a little scissor to cut them off completely. Did anyone find a solution? If so, you should talk to Silhouette America for some further advice. Yep same problem here. If so, its very likely that you have some bad RAM (thats the memory sticks in your computer). 4. I have a cameo and have the basic studio that comes with it. 1) close the Silhouette Studio app Ugh! AGH! Using a Windows 10 laptop and USB for connection. everyone recommended this silloutte cameo 3 . Double click means to click the left mouse button 2 times in quick succession. This allows you to erase a portion of your design. I want to fill an entire 1212 page with them. It cost me $29. Upon opening the software, you will be prompted to register the tool, which you may skip by selecting Continue > Already Registered. Oh well thats the American way. Dont be frightened by the double-cut feature, I often use it and it does not cut the mat. I am very happy that I stumbled across this during my search for something regarding this. 1. Now, you can go ahead and cut!! It turns on but it will do nothing else. How would I go about installing an older version? Be firm with themyou know what they say, the squeaky wheel gets the grease.. So tried updating firmwire, hada message after 5 mins saying failed and contact support, not the machine is stuck , frozen has a blue screen when turned on, can only turn it on or off by the plug. In addition, it is not cutting the object that I am sending. Im just so upset with the darned thing. He finally said to mail it back and they would replace it. HELP please. I find this has :o), Your email address will not be published. Suggestions?? My question is do I leave the rollers at 12 even if I am using 8 1/2 paper or do I move the RH white roller to the 8 1/2 mark. Someone please help . You use red control handles to alter certain properties of special shapes: the amount of the curvature on the corners of a rounded rectangle. Firstly Im very impressed with your site. Is there any way I can retrieve the designs? Please someone HELP ME! It seems to get stuck while it is cutting and moves off the cutting area like something is blocking it. Did you upgrade to Silhouette Studio designer edition before this issue started? Im with you on this one!! I have a silhouette cameo, Ive been cutting with it for about 5 months on a daily basis, cutting contact paper ( duct tape brand. Its the top part that clips off, Hi My cameo has been working fine until recently. Reply to this Discussion! The status bar (blue and white) just continues to flow. regarding the silhouette cutting blade problems i faced the same problem and i came to know that once we adjust the plaid several times the white part will be stuck inside thats why the blade cuts half cut only but once you push the black part back the white part will popup out again and you can enjoy cutting again. I have re-installed it using the both the disk and the website. It did well on other things, just the smaller finer lettering. Delete the folders below, along with their associated sub-content Just in case anyone else has lost their original disc! Try not to despair, your Silhouette will become your all-time favourite craft toolI promise! Then, turn your computer and Cameo back on. I downloaded an update. I tried cutting vinyl using the blade setting on 2 and speed 5. If not, come on back and well work through it together. I guess, by now, you have read that Silhouette America was shipping Cameos with defective blades. This helps me to be able to keep my business going and provide more tutorials. Gloria We use cookies to ensure that we give you the best experience on our website. select Automatically detect registration marks. The Cameo will then go through the process of reading the registration marks. I have been using the same mat since November 2011 and, although it is completely covered with scratches, it continues to work like a charm. Do this for each letter then highlight the whole word again and group. This should line things up to zero, again. I also do continual research and post whatever I can find that will help Cameo users. I have been using my silhouette cameo for about a year and love it. Did youever get it fixed? Reinstalling the drivers from the disc that came with the cameo seemed to have fixed the issue! I decided to write to you, one-on-one, to help you find a quick solution. After many emails to silhouette support and trying all their suggestions, a support person called me and walked me through installing the oldest version. Let me know how it goesand, good luck!!! Hope this helps. I havent had it a year yet. If so, thats normal. Sofar no one has bothered to come back to me with a solution or compensation for the damaged caused. It doesnt seem to do it on cardstock, but it has done it on the scrapbook paper. HELP! I had the very same experiencemany times! Come one back anytime, if you have questions about your Cameo or if you just need to vent!!! Someone help me! The new version is still very unstable and Silhouette America has advised users to go back to the Legacy version. This is an option you can set up in your System Preferences>Trackpad>Secondary click>Click or tap with 2 fingers OR Click in bottom right corner OR Click in bottom left corner. i've searched old forums and seen the issue but haven't found any posted solutions. Laptop computers typically have atrackpad mouse a rectangular area below the letters on the keyboard. But when I do that, it only prints the background colour and not the shape of the box even though I have the cut option on so that the lines should show while printing. I'm thinking that it might be set that way in a SVG file that is imported and then saved as a studio file. This past weekend I used with the print and cut feature as always, but this time is wouldnt automatically look for registration marks. Are you in Canada? Good luck!! I know Silhouette America released an update to v.3, which fixes some bugs, but Im very happy with the Legacy version. Im going through this same crisis! THANK YOU I Thought I was gonna,lose my mind. Once you have dragged the amount needed you release the mouse button. I hope you get this straightened out, quickly, so you can start having fun with your Cameo!! Ok, so Ive had my cameo for a little bit now and I do love it, however, there have been several, Im going to throw it out the window moments! Thanks. I leave my Silhouette Cameo plugged in while it restarts, and as soon as the computer comes back on, it finds new hardware and then searches to find the correct driver, which it then reinstalls. The other parts have no cuts at all. more often than not, this problem can be fixed by shutting down Silhouette Studio and turning off your computer; then, turn your computer back on and reopen Silhouette Studio. Please help!!! But if its anything more complicated, the paper tears and gets caught up in the blade (and skips, or drags) every time. Im always here and always interested!! I got a Cameo for Christmas.although we are in a shaky marriage at this point, I can see that I will love it once I figure out how to do things. https://www.macworld.co.uk/how-to/mac-software/open-apps-mojave-photoshop-3684425/. 4) if all of the above check out, then you may have a problem with your Cameo, in which case, you should call the Silhouette America support number. At any rate: Have a great weekend! Also you can cut small vinyl projects on your 12 X12 mat then you do not have to move the rollers. My cameo cuts beautifully but is not cutting where the roller slides up and down the vinyl. Hi Gloria, I have had my new Silhouette Cameo for about 2 weeks. For example, sometimes I just want to cut out one bird image or a name. Another option is to, in Studio, click on file and select Download pending orders. Im sure this is a user error but I cannot figure it out! If you are cutting out shapes that are too long for the cutting mat, just make sure that both sides of your vinyl are position directly under the rollers and that you are putting it in absolutely straight. I cannot in good conscience recommend this machine to anyone. I havent tried do this on my Cameo, yet. weird. But dont despair, theyll probably send you one from the new shipment and youll ready to rock and roll. Lindsay, good luck!! I just bought the Cameo a week ago and Im starting to get frustrated with it! Now, the entire blade is jutting out and refusing to retract even on the grey cap. Did the new cord help you?? Thank you in advance! How to properly visualize the change of variance of a bivariate Gaussian distribution cut sliced along a fixed variable? I babied that machine. You might very well have one of the defective blades. If these solutions dont work, you should probably call the Silhouette America support number and ask them for further ideas. Ive tried new file, different computer. Mine is doing the same exact thing. Its not that the lines go throught the mat, but are visible and definitely palpable, so Im just wondering how may cuts you can do with a mat (I already learned you should regularly switch the mat for a more evenly abrasion). Then, you print the file and the registration marks will appear on your printed page. Plug a lamp into it and if the lamp comes on, then you can rule out the outlet. I did try turning off and on again for both machine and software but still the same. lol. My best advice is that whenever the Cameo does something weird (such as this), close Silhouette Studio and turn off your computerthis clears the memory and gives you a fresh start. . When I box a word and hit weld the small circles with the letters a, d, and h disappear. ), and the screen will say something like WAITING, then READY as if it had finished. Gloria. Touch the tip of the finger just to the right of the line of the shape you want to select. Now just go into your software and type the address wherever you want it, using one of the single-line fonts (I used League Script, free from fontsquirrel.com). Users of other cutting machines are welcome, too. If your NEW blade is jumping around off the mat, as you described, then it would seem likely that the blade is not the problem, but rather, its the machine itself. Gloria Next, put the printed page on your cutting mat and send it to the Cameo, being sure to select Automatically detect registration marks. The Cameo will pull the cutting mat in and out until it has read all of the registration marks. Its really hard to move, but squeeze the white roller wearing a rubber glove for good grip, and you should get it to cooperate. Not any particular brand of paper either. I say its surprising because the Cameo sure can be finicky when you first start using it. When you want to move something the hand will show up and when I grab something, it deletes it or makes it smaller or larger(no arrow just the hand). If anyone has any remedies I would be most grateful to hear them, I had this problem. But I close ArcGis (don't forget arcCatalog) and open it again I don't have to restart CC. 1. Now, grab the roller and push it back to its original position. You arent suppose to move the left white roller. First and foremost, open Finder on your Mac. This is not an official translation and may contain errors and inaccurate translations. I know youre probably ready to pull your hair out at the thought of wasting more contact paper but, hopefully, after shutting down and restarting, the problem will be solved. Gloria . Share your knowledge, ask questions, and explore popular AutoCAD Architecture topics. A heap of card stock laterI tried the double cut feature. When using the FN, you will also be pressing one of the keys at the top of the keyboard labeled F1, F2, F3, etc. I spent 45 minutes on the phone with tech support and the ultimate solution was to find a file previous to that 3-D escapade. I have the blade set to two, and keep all the speeds the same as it told me. Thats one of the many reasons I always recommend working with filled shapes. Your instructions are so helpful. I have no idea what I am doing wrong or if its the machine. Just to be sure I wasnt losing my mind I bought a new computer and download and the same thing is happening! My problem is Silhouette keeps crashing. Cutter is not recognized by Windows, shows as Unknown Device, after installing the device driver. So I have just saved the design I was wanting to cut and pasted it into another page. AND THEN: Press question mark to learn the rest of the keyboard shortcuts. Why does Jesus turn to the Father to forgive in Luke 23:34? Hi, I have a Silhouette Portrait, and it was working fine until recently, when one of the sliders seemed to become looser than the other, causing the cutting mat to slide side ways and ruining the whole sheet. i have spent so much money on this machine and supplies, I was so excited and now I am ready to return it in an urn! ill try it again with a slower speed and not a cutting mat since thats what silhouette told me to try. Thanks! So, make sure you have not missed it in your library. Gotta love it. cardstock or it wont cut at all. They are exactly the same size as the Silhouette Cameo mats, so feel free to buy whichever is the best deal. I had the same thing happen with my mat when I first got my Cameo. Let me know what happens and well take it from there. Okay, Im praying with you!! This will clear the memory. 2. If so, you should be able to set them back in place with the use of the rubber glove. It will move (very very slowly) with the arrow keys, but thats it. > And finally, where do the Trace and Offset fit in on a print and cut file. You can do this by running a needle around the blade to pull out any debris. I have not heard of the Cameo cutting six inches above the cutting lines, though. It could be in the middle of the word, at the endyou just never know. Go to Solution. 2. Remove the Application: I recommend always updating directly from the Silhouette website. Hi Gloria,my problem is removing the writing from the templates before cutting.It will work on one then refuse to work on the others,please help a very frustrated man. I am VERY frustrated!!! Have turned the machine off & resisted the urge to hit it with a frying pannow waiting for my hubbys help to try again for some success tomorrow Not holding my breath! Anyone have a solution yet? It will cut certain things perfectly, but if I have a long cut down the left hand side, the mat starts to turn and the whole project it ruined. Hello! 7. When you feed your mat into the Cameo, the left side should be lined up with the SHORT line on the very left side. It cuts but, doesnt cut right. This will reset the memory in your Cameo. 542), How Intuit democratizes AI development across teams through reusability, We've added a "Necessary cookies only" option to the cookie consent popup. I hope your parts arrive soon!!! Hi! Gloria I am trying to cut a scalloped circlemachine will start well and then instead of meeting the cut back in the appropriate place to finish itit ends it about 1/8 above the starting cut! I was truly amazed at the intricacy of the cuts. I truly hate this software, Everything working fine. This will clear the memory and reset everything. Untill I rolled back the software to a previous version. Let me know if this works. The blade in the replacement machine is not like my others. I thought maybe it is just a one-off and closed down the program. Okay, so lets start with your blade problem I hope this helps. Have you got the problem solve? hover overthe top of a panel. 13. I was stunned. I just bought the Cameo 3. Download and install the latest version of Silhouette Studio from http://www.silhouetteamerica.com/software/silhouette-studio Ive bought a new blade, uninstalled V3 and am now using Legacy version. Apparently this is caused by certain antivirus software, and the official Esri recommendation is to "work with the antivirus vendor to determine the appropriate security settings to resolve interference with ArcGIS software.". I live pretty far away from states and it will be a disaster if I have to mail this back! I always test cut, & make sure the settings are good, proceed with cutting just one shape before continuing just to be sure, check that first shape, then proceed with the whole page of cuts. I will start at the beginning. 2. Thanks, so much for dropping by. No amount of In an emergency, just hit the OFF button and then turn it back on (Ive had to do this a few times). Thanks for the tip. They finally replaced the faulty blade after numerous calls and emails. Rarely do I come across a blog thats equally educative and engaging, and without a Did you adjust the rollers, change your page setup to no cutting mat, and make sure when you load you load as media vs. cutting mat. This page has been translated for your convenience with an automatic translation service. :-/ Please help!!! Its great however once I start using it I dont know how to get it to stop so I can do other things. Any suggestions? How can the mass of an unstable composite particle become complex? He said that the programmers are working day and night to clean up this app and make it ready for us to use. When I draw with the pen, and sketch quickly, the cursor temporarily changes to the hand tool and moves the canvas. WAY to far. I really wanted a different brand just because local classes were available where there are NO classes available except online for this machine. Try another image and if you still have the same problem, then your next step would be to shut down Silhouette Studio and turn off your computer. Thank you! This is not the case if I use the Scale feature to resize where I can manually enter the dimensions. Im having the same problem. Optionally, you could use one of those square waffle rubber thingsthe kind that keep things from slipping around. I would strongly recommend that you put your vinyl on the cutting mat to ensure it stays straight and you get the end result youre hoping for. Write down ur mails will send u the unzip file , i dont know where to upload it so that u can easily download them if any one knows share the idea so i can upload the zip file tx.. Im not sure how else to place the paper on the matt Ive tried everything! If this deos not work, right click hit ungroup then with your selector icon draw a box around the butterfly you wish to keep when all points are selected, right click again and hit group. Hi Gloria, I really need some help Thank you for your alerted concern. I set it up ok and did a test cut and then a few simple cuts. Hi Gloria Each and every time I buy one or get the free of the week, the designs do not show up in my library. I have to set mine at a 5 for 65 lb. Pleeeeaaasssseeee help guys I wanna play with my new toy Many thanks Sam. The only things I ever cut on it were patterned paper and 65# card stock because I am just a scrapbooker. First thought it was the version I was on so I updated to the latest version 3.3.451. Please help! I hope you create lots of wonderful things with you Cameo! The best information I find comes from Cameo users, themselves. My silhouette started acting very off today. I just cant figure out whats going on. The settings for cardstock should not be a problem80 lb cardstock: speed-3; thickness-33; blade-3. You may want to try the latter first. I hoped shutting down my computer and restarting would help; nope. My Cameo was purchased 12/13 I am running the previous software since all of the problems with the most recent one. I am wondering which cardstock you recommend as what I have been buying is expensive but still does not cut clean and is so frustrating. Youre right about cleaning your blade. Right-click and drag to pan the diagram. Im so frustrated. Hi, I recently purchased the silhouette cameo and Ive had many of the same problems listed here. RAM can become defective and when you try to open/run applications, you get error messages. Thank you!! You may have an external mouse that is connected by a cord that hooks into your computer with a USB cable or is wireless, or you may have a trackpad mouse, or both. I am cutting vinyl for transfers. Same problem here after I updated the software. Everytime I use the arrows to do it, the prigram zooms out. 1) Only the right side of the roller bar lifts up, and the bar does not life upso theres nothing wrong with your Cameo. Not sure if you still running this page or not. Below are the links. , Have had a silhouette for years, Have over 9,000 files and with each update I started having all the problems you all are experiencing. 4. If so, just send me another comment or e-mailanytime!! o com.aspexsoftware.silhouette_studio.8 (if present) I know its primitive, but it works like a charm for me. https://www.silhouetteamerica.com/faq/solution/cameo-3-firmware-bricked, send the send2cutter.exe please Im still new to the Cameo, so I dont know what Im doing wrong. Lost. Visual check-hold cardstock up next to blade to make sure blade doesnt stick out too far beyond the thickness of the cardstock or it will cut into your mat I am so thankful for all the tips and ways youve helped me troubleshoot lisaneeper@hotmail.com Any ideas?. Please report what caused this along with the information below. Here are some troubleshooting tips: any chance u got it sorted? > And then what I need to do for a print and cut file Once finished, hold down power button on CAMEO 3 and plug in power adapter to the CAMEO 3. Gloria Also, be sure to line your cutting mat up with the short line on the far left of the Cameo. Can't find what you're looking for? http://www.youtube.com/watch?v=thCTcsujDHc&feature=related. Good luck, and let me know how it goes!!! Follow these steps: Press the Windows key + R on your keyboard. Then I downloaded a new image and when I opened my cameo software to download it it says it cannot connect to the server. So sad that a once great product is in the toilet now. Thanks so much! Is it possible if you are cutting vinyl vs. using your cutting mat. It is in the grove so tight that it wont come out to slide it over. Rebooted my MAC and the Cameo and I cant get it to print one thing correctly. We would BOTH like the answer to this question. No problems. PLS HELP ME .I BOUGHT MY SILHOUETTE CAMEO A WEEK A GO AND ITS NOT CUTTING STRAIGHT BECAUSE I NOTICED THAT THE ROLLERS ARE NOT THE SAME LEVEL AND WHEN I PUT THE PAPER IT DOES NOT DO A STRAIGHT CUT IT GOES IN ANGLES IM SO FRUSTERATED PLS HELP ME As long as you arent ready to escape from me :), go next toLesson 6: Drop Down Menus. Im glad you find it useful!! Please let me know how it goes. Welcome to the Frustration Club!!! One thing, Im not really impressed with the instruction booklet or dvd. Ive never heard of anyone else having this problem. I hope this helps. Good luck and I look forward to hearing from you! My cameo is ok about half the time it always cuts fine, but sometimes it turns the paper halfway and seems to get stuck while rolling in and out. Thank you so much. Again, thank you for this tip! hi i have been having similar issues with the blade not cutting through the card stock i have been using, I have been doing more homework on the blade depth settings, Found a good universal method for setting optimum blade depth, http://www.youtube.com/watch?v=Ws7EwSR-Z-Y. I dont know what to do. This worked as expected 2 days ago. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() );