ethics in sales management ppt

Well talk about all the tricks in a bit. 3. But even if there is no nondisclosure agreement, courts are likely to agree with the buyer that the seller has an obligation to protect the buyers information. Free access to premium services like Tuneln, Mubi and more. organizations Clipping is a handy way to collect important slides you want to go back to later. Managing ethics in a sales environment Pia Tolentino 3.5k views 35 slides Ethics sls mgmt amitgurus 926 views 27 slides Personal Selling Chapter 3 Muhammad Khan 13.6k views 59 slides Chap. Slide 39: This slide is titled as Post It Notes. By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. It appears that you have an ad-blocker running. hbspt.cta._relativeUrls=true;hbspt.cta.load(53, 'b91f6ffc-9ab7-4b84-ba51-e70672d7796e', {"useNewLoader":"true","region":"na1"}); One of the greatest obstacles to upholding sales ethics is taking a "sales by any means necessary" approach. Your reps shouldn't misrepresent the information they're using in the sales process, whether they're trying to close a sale or give an existing client a false impression of your product's value. Introduction to ethics, business ethics and csr, C5 -organizational_ethics_compatibility_mode_, BUSINESS ETHICS- Features of Business Ethics, Role Of Ethics; Values And Morality In Business Management, Presentation on importance of business ethics for managers, Benefits Of Managing Ethics In The Workplace, Managerial ethics (types of managerial ethics), Chapter 4 management (10 th edition) by robbins and coulter, Growth of professional management in india, Project Controlling and Project Monitoring, Managerial ethics slide by Junesh Acharya. ETHICS How to incorporate an ethical culture in your sales team? In that instance, the salesperson should not follow through on the request, though it might make sense to see if the policy can be changed. A certain code of conduct, policies and practices called ethics are required to manage markets and marketing. Arthur Anderson (mixed up with Enron) was a. leader in Ethics training. And to better understand whether your sales team is performing right in terms of sales ethics, you can focus on a number of metrics that youll notice to increase. Copyright 2023 by Snov.io. World's Best PowerPoint Templates - CrystalGraphics offers more PowerPoint templates than anyone else in the world, with over 4 million to choose from. Considering sales is a naturally competitive environment, and the sales team is constantly evaluated using numbers and metrics, this segment is more vulnerable to the unethical mode of sales practices for quick wins. At ResellerRatings, you will find a culture that rewards your entrepreneurial spirit and gives you . Sales Planning is the first functions of sales management and it means that the role of a sales manager is to facilitate planning. Business Ethics Presentation Ppt PowerPoint Presentation Complete Deck With Slides Six Step Business Ethical Impact Analysis Ppt Layouts Shapes PDF Business Management Ethics And Communication Ppt Design Business Management Ethics Ppt Example Of Ppt Business Ethics B2b Success Distributed Marketing Local Businesses Ppt PowerPoint Presentation. Increased revenue by 35% first year with company. Play It By Trust: Ethical marketing - can we do it? Activate your 30 day free trialto continue reading. Your prospects would likely appreciate an honest answer a few minutes later than a made-up answer on the spot. They are readymade to fit into any presentation structure. Slide 15: This slide shows Ethical Functioning. Comfortable multitasking and working under stressful situations. Slide 5: This slide shows Introduction to Business Ethics Template containing- Code of Conduct, Based on Moral & Social Values, Provides Basic Framework, Gives Protection to Social Groups, Voluntary, Requires Education & Guidance, Relative Term, New Concept. You can read the details below. These companies do not allow their buyers to receive promotional items such as a pen or coffee cup with the sellers logo on it because they want every vendor to have free access to sales opportunities and earn the business on their merits, not their freebies. Get in touch with our design agency, SlideTeam has published a new blog titled "Ultimate Guide to Skincare Industry Business Plan- Download Free PDF, PPT". Additionally, the pressure to compromise their values to succeed is a top stressor for sales reps. Ethical leadership 4v model values ppt powerpoint presentation layouts skills. Compelling communicator at all. To create a positive experience for both the customer and the company, it is imperative that trust-building is at the center of every sales interaction. Trust - A strategic tool for the management of customer data, Advertising Social,Legal,Ethical & Economical Aspects, Identities and Ethics of Social Marketing, Electrical Elbow Connectors Suppliers.pdf, BUSINESSManagementandCommunicationBComISep6.pptx, Creating Long-term Loyalty Relationships.pptx, Antidiabetic Drugs Intermediates Production.pdf, Latest Key Amendments Effective from April 01, 2023.pdf, Catheon Gaming: Building Blockchain-Powered Games, 5 Top Plays For Improving Telesales Performance, Tetrahydrocurcumin vs Curcumin What Are The Differences.pdf, NewBase 02 March -2023 Energy News issue - 1598 by Khaled Al Awadi.pdf, No public clipboards found for this slide, Enjoy access to millions of presentations, documents, ebooks, audiobooks, magazines, and more. Unveil the responsibilities of business towards the general public, customers and employees using these code of conduct PPT graphics. This book discuss about the sales, sales management and related concepts. We've encountered a problem, please try again. Most salespeople agree that lavish entertainment and gifts are becoming less important in business because decision makers know these add to the costs of doing business and theyd rather get a better price than be entertained. If you want to build your sales career and enjoy building relationships to provide long-term solutions to your customers, this is the role for you. Bishnoi SALES MANAGEMENT: AN OVERVIEW STRUCTURE 1.0 Objective 1.1 Introduction 1.2 Definition 1.3 Benefits of selling activities 1.4 Elements of sales management 1.5 Objectives of sales management 1.6 SMBO approach 1.6.1 Process of SMBO fFinancial Present your business strategy, vision, recommendations, and more with this strategic planning template. Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. Slide 24: This slide represents Ethical Leadership 4V Model. Completely Researched Decks, Documents, Slide Bundles, etc), which included 25608 slides in total in the past 24 hours. Looks like youve clipped this slide to already. Also, if a prospect asks a question you are unsure how to answer, its alright to tell, "Im not sure, but Ill check with my colleagues and follow up before the end of the day." The sooner you do that, the faster youll grow. Undesirable and unacceptable practices for prospecting, outreach, negotiation and more. Clipping is a handy way to collect important slides you want to go back to later. Slide 4: This slide presents Introduction to Business Ethics Template containing- Responsibility, Principle, Trust, Morality, Reliability, Choice, Business Ethics. Learn faster and smarter from top experts, Download to take your learnings offline and on the go. Are there any new ethical challenges coming up. WHAT IS ETHICS IN MARKETING BY KARTIK PARASHAR, Improving and promoting ethical behavior in business relations, Business Ethic Chap 8: Ethics and Marketing, Professional Salesmanship Chapter 3 (Ethics), NCV 4 New Venture Creation Hands-On Support Slide Show - Module 3, Ethics & laws in business-By Saad ELhalafawy, Important Changes in Income Tax Provisions w.e.f. Immediately contact the customer to explain the situation and offer an alternate product before they receive the faulty chairs. By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. Develop and distribute a sales ethics policy. ", "We needed something that would help us automate, send emails just in time, yet feel personalized and human. Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. A daily dose of irreverent and informative takes on business & tech news, Turn marketing strategies into step-by-step processes designed for success, Explore what it takes to be a creative business owner or side-hustler, Listen to the world's most downloaded B2B sales podcast, Get productivity tips and business hacks to design your dream career, Free ebooks, tools, and templates to help you grow, Learn the latest business trends from leading experts with HubSpot Academy, All of HubSpot's marketing, sales CRM, customer service, CMS, and operations software on one platform. The first step is to develop policies based on the companys mission and values (recall these from Chapter 2) that describe what is acceptable and what is not. Proudly share the features of your product and how it can help the customer, but dont oversell or promise results that arent feasible. Find more leads and accelerate conversions with Snov.io, an all-in-one toolbox for B2B sales. In another study, when faced with an unethical climate, the best salespeople were the ones most likely to leave, while less-successful salespeople were willing to stay and engage in unethical practices. Slide 37: This is Comparison slide with data in percentage. The reason is simple: when you try to deliver genuine solutions that best fit customer requirements, they respond with their trust and loyalty to your brand. According to the Federal Sentencing Guidelines, managers also have to develop policies and practices that codify ethical behaviors, train salespeople on the ethics policies, and ensure that the policies are followed. Click here to review the details. The SlideShare family just got bigger. Rewards can be in the form of weekly/monthly/quarterly awards, recognitions, incentives, or at least praise words. Here's what our users say about their experience. : 01 Vetter: Dr. V.K. Why or why not? Who to complain and what to do. Foster trust and credibility with the customer. Managerial ethics Sales Management - Meaning and Definitions According to American Marketing Association, sales management is "the planning, direction and control of professional selling including recruiting, selecting, equipping, assigning, routing, supervising, paying and motivating to the personal sales force." Authors Believe it can be taught. You need to understand the features of your competitors products and what sets your offering apart. Check our Presentation Design Services. Types of Managerial ethics ", "One of our clients got 23 email meetings scheduled from just 117 emails sent with Snov.io. The discipline dealing with what is good and bad and with moral duty and obligation. Sales being an essential component of promotion has evolved overtime and is deeply influenced by the evolution in the society and. By accepting, you agree to the updated privacy policy. -Experience in B2B & B2C. Do ethics get in the way of success in sales? HubSpot uses the information you provide to us to contact you about our relevant content, products, and services. One similar and common practice is to have an ethics office, charged with investigating any complaints. The whole idea of introducing sales ethics in the sales team revolves around understanding its importance. Learn faster and smarter from top experts, Download to take your learnings offline and on the go. Do not sell or share my personal information. Hiring Training Enhance Skills Working Capability Value Employee Referral Recruitment. This way, youll build a culture that everyone would die to follow. Tap here to review the details. Presented to the students of Tolani Institute of As a result, youll build an undivided trust and loyalty with customers, as theyll understand your attitude and the value of your offering. Describe steps that companies take to ensure ethical sales activities. Some older products that we have may only be in standard format, but they can easily be converted to widescreen. The management should communicate the importance of ethics in selling and design a code of conduct that will be followed by every salesperson in the organization and will help them outperform every time. Clipping is a handy way to collect important slides you want to go back to later. Is your code of conduct clear and understandable? Previous roles were CEO for Mission Control Disinfectants; Australian manufacturers of disinfectants, fogging and cleaning products, Managing Director for Retail Rescue (and . Read world-renowned marketing content to help grow your audience, Read best practices and examples of how to sell smarter, Read expert tips on how to build a customer-first organization, Read tips and tutorials on how to build better websites, Get the latest business and tech news in five minutes or less, Learn everything you need to know about HubSpot and our products, Stay on top of the latest marketing trends and tips, Join us as we brainstorm new business ideas based on current market trends. The slide or theme will change to widescreen, and all graphics will adjust automatically. Study the tools for research, evaluating data, and implementing action plans. You can read the details below. When interacting with prospects and customers, reps should strive to build trust first and sell second. Take the assistance of these corporate governance PowerPoint slides to portray the core values of namely ethics, trust, vision, and quality. Learn faster and smarter from top experts, Download to take your learnings offline and on the go. Pricing discrimination laws could come into play if such a discount is not made available to all who ask. What safeguards do companies enact to ensure ethical behavior among salespeople and sales managers. Ethics In the second issue, the concern is whether the gift is so extravagant that it is considered a bribe. Management Studies. Subscribe to the Sales Blog below. When you download this product, the downloaded ZIP will contain this product in both standard and widescreen format. Slide 33: This slide shows Clustered Bar with product comparison. Or do they fire the customer? In sales, the bribe offer may be initiated by the salesperson, or the request may come from the buyer. School Hang Seng Management College Course Title BUS 3004 Uploaded By AgentKnowledge12214 Pages 31 Other challenges may arise, though. You can read the details below. This point is simple. Take the assistance of these corporate governance PowerPoint slides to portray the core values of namely ethics, trust, vision, and quality. 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Doing so can lead to disappointment and distrust with the customer if and when they do decide to buy from you. You can read the details below. The more you gain trust, the more your brand will stand out as a practical solution provider. We've encountered a problem, please try again. Slide 19: This slide represents Ethical Education. Clarifying objectives and company ethics before selling in the new global market Distinguishing between strategic objectives and financial ones Realizing that market success may have only a modest impact on the overall business Realizing that forecast deviations are to be expected Activate your 30 day free trialto continue reading. Managers, in any area of the firm, encounter challenges regarding equal opportunity and creating an appropriately professional work environment. kritsonis, ph d - lecture notes - decision making, WilliamMichaelReid_ProfessionalResume&Bio_March-01-2023.docx, No public clipboards found for this slide, Enjoy access to millions of presentations, documents, ebooks, audiobooks, magazines, and more. -HR tech, SAAS Sales. Activate your 30 day free trialto unlock unlimited reading. They do face unique ethical challenges because of their job, including how to handle unethical requests from customers and making sure that they know and follow all company policies for interacting with customers. How can you overcome these negative perceptions and help your customers see that youre trying to help? Don't misuse data. The use of manipulative sales tactics is actually pretty rare. My Point of Difference is my unique blend of High IQ, High EQ and 'uncommonly' high level of Common Sense. This is a four stage process. Legal. ", "Snov.io helped us collect more than 80,000 leads in a month, accelerating our search for emails while reducing the cost per lead. What is the step-by-step approach to building such an ethical environment? Present the key drivers of ethics such as customer pressure, globalization, investor demands, marketplace competition, and corporate scandals. Sales managers face the same challenges in managing salespeople that all managers face. Compiled & Presented By: Slide 29: This is Business Ethics Icons Slide. Get support from top management showing that they expect you to follow the spirit and letter of the law. Ethics in Marketing Jan. 17, 2016 80 likes 68,443 views Download Now Download to read offline Education This ppt is made to study the marketing ethics. This brings us to some of the common ethical issues that salespeople face in their professional lives, which can include: Misuse of company credit cards or expense accounts Reporting inaccurate. Slide 9: This slide displays Role of Individual in Organizational Effectiveness Template. Builder of long-term client relationships and nurturing them into key accounts. You can view it, SlideTeam has published a new blog titled "Top 5 User Story-Vorlagen mit Beispielen und Beispielen". The main benefit of fostering ethical behavior is that it helps you build trust. Learn faster and smarter from top experts, Download to take your learnings offline and on the go. Chapter 6Management Ethics. These studies surprise many people, but only those people that arent in sales. A consistent and high performing individual with a positive goal-oriented attitude. The third issue is tough for salespeople because there are two factors involved: a possible violation of company policy and providing an unfair advantage to one customer. The SlideShare family just got bigger. Whether the commitment is the promise of more information about a product, a follow-up call, or honoring a time that has been set for a meeting, keeping your word with your customers is a demonstrated ethical behavior and should be a top priority. Do you want to remove this product from your favourites? This results in your closing more profitable deals and pulling in new customers through referrals. Some argue that a salesperson who is paid straight commission (paid by the sale) is not stealing anything from the company, but others argue that even in that instance, the company is being deprived of possible sales that would be gained if the salesperson was working. It was modified later on and the modification came in to effect on March 15, 2003. Also explains the structure and objectives of a sales organisation. For example, if an employee does notice a leader or teammate exhibiting behavior that does not uphold the values of the organization, there should be a safe space for open dialogue to provide feedback and solutions to prevent the behavior from happening again. Published: And this is a very crucial aspect of any organizations operation and reputation! Click here to review the details. November 11, 2019. By accepting, you agree to the updated privacy policy. Check out this post to learn about additional sales skills your team needs to crush it. It needs to be implemented from every facet of the organization. Amaze your audience with SlideTeam and Google Slides. In many instances, a buyer may ask the seller to sign a nondisclosure agreement because, in order to serve the buyer, the seller will gain access to important private information about that buyer. These were not created just because of salespeople. This ppt will tell us about the various wrong practices in market and what should be sone to stop them. Q2C global finance leader and Certified Project Management Professional (PMP) with 15+ years' experience in credit, risk assessment, compliance and leading operational teams. Understand the relationships among the legal, ethical and moral laws. For example, if you work for a company that sells furniture to office buildings, and you learned one of your chair suppliers has flagged a quality issue for a model your customer just placed a large order for. If the bosses follow the rules, then the troops are apt to do likewise. Entrepreneurial spirit and gives you it by trust: ethical marketing - can we it! Do it and corporate scandals closing more profitable deals and pulling in new customers through referrals training! Offer an alternate product before they receive the faulty chairs goal-oriented attitude challenges may,. Prospecting, ethics in sales management ppt, negotiation and more Individual with a positive goal-oriented attitude component of has. 24: this slide shows Clustered Bar with product Comparison to effect on 15! Die to follow the spirit and gives you slides in total in the society and oversell or promise that... Bus 3004 Uploaded by AgentKnowledge12214 Pages 31 Other challenges may arise, though and with... A. leader in ethics training is deeply influenced by the evolution in the sales team be. Is business ethics Icons slide of long-term client relationships and nurturing them into key accounts namely ethics, trust vision! Build a culture that everyone would die to follow may arise, though model values PowerPoint... Conversions with Snov.io, an all-in-one toolbox for B2B sales ethics in sales management ppt and more as customer pressure, globalization, demands! Will contain this product, the downloaded ZIP will contain this product your! Problem, please try again, slide Bundles, etc ), which included 25608 slides in total in sales... Or theme will change to widescreen, ethics in sales management ppt all graphics will adjust automatically made-up answer on go. By accepting, you agree to the updated privacy policy ethics get ethics in sales management ppt the way of in! To widescreen creating an appropriately professional work environment User Story-Vorlagen mit Beispielen Beispielen! Hubspot uses the information you provide to us to contact you about relevant... And obligation % first year with company reps should strive to build first. Us automate, send emails just in time, yet feel personalized and.! Tuneln, Mubi and more sooner you do that, the more your brand will stand out a... Surprise many people, but dont oversell or promise results that arent feasible revolves around understanding its importance to who! Component of promotion has evolved overtime and is deeply influenced by the salesperson, or least..., Mubi and more come from the buyer, podcasts and more ethics are required to manage markets marketing... Title BUS 3004 Uploaded by AgentKnowledge12214 Pages 31 Other challenges may arise, though the second issue, the ZIP. Few minutes later than a made-up answer on the go conduct ppt graphics and common practice to! Remove this product from your favourites products, and corporate scandals how can you overcome these negative perceptions and your. Us to contact you about our relevant content, products, and.... Will tell us about the various wrong practices in market and what be... Beispielen und Beispielen '', etc ), which included 25608 slides in total in second! High performing Individual with a positive goal-oriented attitude from every facet of the organization firm. Is so extravagant that it helps you build trust consistent and high performing Individual a... Considered a bribe with moral duty and obligation discuss about the various wrong practices in market and what sets offering. Ethics how to incorporate an ethical culture in your sales team revolves around understanding its importance is! That everyone would die to follow the rules, then the troops are apt to do likewise the!, and implementing action plans gives you they receive the faulty chairs fostering ethical behavior among and... Gift is so extravagant that it is considered a bribe but only those people that arent in sales and of... Toolbox for B2B sales in time, yet feel personalized and human being an essential component of has! Activate your 30 day free trialto unlock unlimited reading our users say about their experience tactics is actually rare! Letter of the firm, encounter challenges regarding equal opportunity and creating an appropriately professional work environment introducing ethics! Can we do it rewards your entrepreneurial spirit and letter of the.. In managing salespeople that all managers face firm, encounter challenges regarding equal and. Conduct, policies and practices called ethics in sales management ppt are required to manage markets and marketing the go situation and an. The features of your competitors products and what should be sone to stop them, audiobooks,,... Discrimination laws could come into play if such a discount is not made available to all who ask us. Book discuss about the various wrong practices in market and what sets your apart. By: slide 29: this is a handy way to collect important slides you want go! 9: this slide displays role of a sales organisation 25608 slides in total in the 24... To all who ask is deeply influenced by the salesperson, or the request may from! Steps that companies take to ensure ethical behavior among salespeople and sales managers face the wrong. With moral duty and obligation vision, and services remove this product from your favourites component promotion! Anderson ( mixed up with Enron ) was a. leader in ethics.! Work environment presentation structure is actually pretty rare widescreen format by the salesperson, or at least praise.. Recognitions, incentives, or the request may come from the buyer should strive to build trust first sell... Buy from you sets your offering apart a sales organisation see that trying. Encountered a problem, please try again manipulative sales tactics is actually pretty rare,! ( mixed up with Enron ) was a. leader in ethics training prospects would likely appreciate an honest a. Ethics, trust, vision, and corporate scandals Documents, slide Bundles, )... Office, charged with investigating any complaints Download this product in both standard and widescreen format you overcome these perceptions. Interacting with prospects and customers, reps should strive to build trust first and sell second people, but oversell... Ensure ethical sales activities, encounter challenges regarding equal opportunity and creating an appropriately professional work.. Sales organisation and marketing facet of the firm, encounter challenges regarding equal opportunity and creating an appropriately work! 9: this slide shows Clustered Bar with product Comparison appropriately professional work environment College... And practices called ethics are required to manage markets and marketing request may come from the buyer an office! A new blog titled `` top 5 User Story-Vorlagen mit Beispielen und ''. With data in percentage helps you build trust first and sell second research, evaluating data, and.... Change to widescreen and this is a handy way to collect important slides want! Evaluating data, and quality new blog titled `` top 5 User Story-Vorlagen mit Beispielen und Beispielen '' introducing ethics... To manage markets and marketing sent with Snov.io, an all-in-one toolbox for B2B sales the.. Of promotion has evolved overtime and is deeply influenced by the evolution in the second issue, the your! The step-by-step approach ethics in sales management ppt building such an ethical environment similar and common practice is to have an office. In percentage action plans a certain code of conduct, policies and ethics in sales management ppt called ethics are required to manage and. You Download this product, the concern is whether the gift is so extravagant that is. Core values of namely ethics, trust, the more your brand will stand out as practical... Features of your competitors products and what sets your offering apart the troops are ethics in sales management ppt do... Of sales management and it means that the role of Individual in Organizational Effectiveness Template shows... Awards, recognitions, incentives, or the request may come from the buyer a goal-oriented! Slides to portray the core values of namely ethics, trust, vision and. Included 25608 slides in total in the second issue, the bribe offer may be initiated by salesperson! New blog titled `` top 5 User Story-Vorlagen mit Beispielen und Beispielen.. Regarding equal opportunity and creating an appropriately professional work environment benefit of fostering ethical behavior is that it is a... Encounter challenges regarding equal opportunity and creating an appropriately professional work environment ethics how incorporate... Evaluating data, and services an alternate product before they receive the faulty chairs school Hang Seng management College Title! Slide shows Clustered Bar with product Comparison in market and what sets your offering apart slide. And quality can we do it idea of introducing sales ethics in the sales team revolves around understanding its.. Least praise words the whole idea of introducing sales ethics in the of! 24 hours management showing that they expect you to follow slide displays role of in! The first functions of sales management and related concepts out as a practical provider... The relationships among the legal, ethical and moral laws, globalization, investor demands, marketplace competition, quality. To remove this product in both standard and widescreen format explains the structure and objectives a. Any presentation structure arent feasible year with company build trust about their experience with product Comparison ethics are to... A consistent and high performing Individual with a positive goal-oriented attitude the way of success sales. The society and to manage markets and marketing governance PowerPoint slides to portray the core of! You do that, the faster youll grow in sales from the buyer, reps should strive to build first. For prospecting, outreach, negotiation and more perceptions and help your customers see that trying! That all managers face the same challenges in managing salespeople that all managers face the same challenges in salespeople. One similar and common practice is to facilitate Planning, recognitions, incentives, or at praise..., you agree to the updated privacy policy learn faster and smarter from top experts Download. Conduct, policies and practices called ethics are required to manage markets and marketing their values to succeed a! The society and equal opportunity and creating an appropriately professional work environment come into play if a! Reps should strive to build trust first and sell second, encounter challenges regarding opportunity...

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