liveops nation agent portal

I like to help people. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Returns the exact phrase match within quotes. Autonomy. Media Contact:Laura Kubitz for LiveopsE: liveops@merrittgrp.com. Looks like you have Javascript turned off! Flexibility. Since you are self-employed, you are in control of your profits and losses. Support. Set your own schedule to work around your life. Connect contractors to affordable commercial insurances. If you have not created a ticket yet then you would need to registeror create a new ticketto begin. Oktas annual Businesses at Work report is out. Intelligent I see myself doing this for many years until I fully retire (if I do) and my cat loves that I am home too!, Flexibility is the most beautiful thing. Documenting details of calls and customer interactions. Openforce simplifies your contractor management processes by providing a single platform solution. Work confidently with real-time chat support, tech support, business tools and professional development workshops. Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. Actual earnings may vary depending on client opportunity and support required. Check the Eligibility requirements and make sure were currently accepting applications in your state. Groups can then be managed in Okta and changes are reflected in the application. And with these programs, you find that you have a really good chance to help people in need because of COVID or disaster lines in response to tornadoes, fires, floods, and hurricanes You have to remain calm and be there for the callers. - Liveops The modern contact center. Their consistency, professionalism and customer service are unparalleled in the industry. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Learn about Liveops Enterprise Solutions Click Here . Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. The freedom of an entrepreneur. Join Liveops Nation and experience the freedom and autonomy of being self-employed! We call this agent community Liveops Nation. Create a new account The more investment you make in yourself, the greater the reward. Import the user attribute schema from the application and reflect it in the Okta app user profile. Weve cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. And, its why some of the biggest enterprise names trust Liveops agents to represent their brand. Deactivates a user's account in the app when it is unassigned in Okta or their Okta account is deactivated. The background check requires a $24.99 processing fee paid directly to our vendor. Flexible. Improving Peoples Lives. Your customers deserve the best at every touchpoint. Litmos additionally allows Liveops to capture assessment scores from eLearning and simulations to validate agents will be successful when they start servicing customers. Liveops Job Board. December 02, 2021 09:00 ET All rights reserved. In 2021, Liveops also partnered with Sterling, a provider of background and identity services to offer a faster, more convenient way for prospective contractor agents to join the Liveops Network. Main hustle or side gig its all up to you. Fill out this form to be connected with the Liveops sales team. SCOTTSDALE, Ariz., Dec. 02, 2021 (GLOBE NEWSWIRE) -- Liveops Inc ., the leading provider of skilled virtual workforces for contact center services, today announced it has selected SAP Litmos as. Dual Monitors are strongly encouraged (often required). Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. Accounts can be reactivated if the app is reassigned to a user in Okta. With Liveops Nation behind you, the skys the limit on the potential success for your small business. Virtual learning is more critical than ever to business success, and were thrilled to welcome Liveops and its network of virtual agents to our family of users, said Mike Martin, Head of Customer Experience and Learning at SAP Litmos. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Security Assertion Markup Language is an open standard for exchanging authentication and authorization data between an identity provider (IdP) and a service provider (SP) that does not require credentials to be passed to the service provider. Liveops Okta. We've been partnering with Liveops since 2010 for all our inbound needs. You get paid per talk minute instead of per hour. GM Regional Customer Care Operations, major utility. Push existing Okta groups and their memberships to the application. Login here. About LiveopsLiveops is a virtual contact center offering an on-demand skilled network of onshore virtual independent contractor agents for all customer service and sales needs. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Connect and protect your employees, contractors, and business partners with Identity-powered security. Come on board! You have to be empathetic and imagine yourself in their situation., I couldnt be more pleased with the flexibility, the great team and the resources that are available to help me. The company is great for a side gig but don't count on it full time because you are a contractor and the clients you choose to work for could deativate you at anytime they want. Weve had the pleasure of working with Liveops for the past two years, adding a new level of professionalism to our needs. Sign in or create an account. Add this integration to enable authentication and provisioning capabilities. Support. I am currently working on my 7th children's book, thanks to the freedom of being an independent agent! With Liveops Nation behind you, the skys the limit on the potential success for your small business. First name* Last name* Job Title* Company name* Email* Phone number* Primary Area of Interest* Average Weekly Call Volume Program Start Different programs have different pay structures. To accept cookies continue browsing as normal. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. Please review the Liveops basic technology requirements by clicking here. Support. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Find a client match. Liveops award-winning certifications educate agents on your brand, preparing them to connect with your customers. We look forward to our continued partnership in the years to come.. I even bought a new car!, "I love the convenience of working from home, the flexibility to choose my own schedule and the privilege of being my own boss. Celebrating tenure, milestone achievements, and highlighting agent contributions to the community, reinforce value and drive loyalty. This means you can choose when, where, and how often to work! Please enable it to improve your browsing experience. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. - Liveops The modern contact center. View our background and credit check requirements here. Shante Client opportunities may have additional requirements, including expanded client-specific certification. Although we use a tech-enabled platform and philosophy to get it done, were a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. Agent Login Username / Email Forgot password? Without a doubt, they are the most organized company weve ever worked with. The agent community sits at the core, and we dont take this lightly. Either search term value. Virtual. Build a thriving work-at-home business providing remote customer service for top brands. 68% of Agent employees at Liveops would recommend their employer to a friend. I have more questionsVisit the Liveops Support Center Avoid Recruiting [emailprotected]. With more than 20 years of experience offering flexibility, scalable talent and meaningful work, Liveops has been improving the lives of agents, its clients, and employees. To accept cookies continue browsing as normal. Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? Submit an application for an available virtual contact center opportunity. which is why weve been helping companies like yours for over 20 years. mutual of omaha ltc agent licensing portal. I love the flexibility. Our agents are the cornerstone of our business model and our relationships with our clients. VirtualFlex agents bring more professionalism, education and life experience, giving your customers the calm, empathetic ear they need. Get access to the Okta Learning Portal, Okta Help Center, Okta Certification, and Okta.com. Live far from an urban center? Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms. Across the country. I have children who are active in sports, so it allows me to be there when they need me. Agent Sign-In. This feature is not required for all federated applications as user authentication takes place in Okta, however some apps still require a password. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Log in. Message & data rates may apply. Liveops approach to distance learning is critical for the agent community since agents are geographically dispersed across the United States. When agent success depends on how well they serve your customers, entrepreneurial agents dont have to be told what to do. We've cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. For more about Liveops, visit http://www.liveops.com/. Initiate a background check. With Liveops VirtualFlex platform, you dont pay for brick-and-mortar overhead. Scottsdale, ArizonaLiveops is a contact center company based in Scottsdale, Arizona. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Liveops Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor . When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. With VirtualFlex, theres no need to overstaff. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Efficient. Sign your Independent Contractor Agreement and register with Openforce. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor onboarding, retention, and payment processing. Across the web. Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. A hallmark of Liveops is the idea that learning and improving are never done. twice per monthLiveops pays submitted invoices by either check or direct deposit (it is the agent's choice), twice per month in accordance with a regular schedule it pays all vendors. Were here to improve peoples lives. The background/credit check requires a $45 processing fee paid directly to our vendor. No matter what industry, use case, or level of support you need, weve got you covered. Sign an Independent Contractor Agreement. The amount of paper eliminated alone was a huge benefit. Get started on your new home business Flexibility. Note: Admins need to allow for end users to download the plugin from their dashboard, and can download the plugin for themselves from the admin portal's downloads page. Connect with us to find out how VirtualFlex can help you build your brand with every interaction. I am being paid to do what I enjoy, which is helping people. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Liveops is a legitimate company. Conducting inbound/outbound customer service calls. The 3rd week you start taking what they call nesting calls and that is when you begin getting paid. Check out our opportunities. Liveops recognizes greater purpose and performance benefits to online learning, and our scalable and virtual solution is just the match for their dynamic needs. Forgot your password? Warning: It appears that you have disabled cookies. However, the flexibility of being able to make your own schedule sometimes was worth it to me. Liveops for me was more of a part time job because of the pay and and no benefits offered as you're considered an independent contractor. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Liveops regularly hosts well-attended, agent-focused events. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Password Remember me Or, sign in using: The fees paid cover services provided in the two weeks prior to the payment date, if submitted. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Youll rest easy as the Openforce platform collects and stores contractor records in one, convenient place. In the Liveops virtual contact center model, enterprises have access to a diverse network of distributed agents across the U.S. Flexibility. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Functionality Add this integration to enable authentication and provisioning capabilities. We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. No you are not paid for training. Here are just some of the Liveops Nation initiatives that lead to better experiences for customers. Learn about Liveops Enterprise Solutions Click Here . Forgot Password? The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. We didnt just evolve the remote contact center model, we revolutionized it. This doesnt happen automatically, and the VirtualFlex platform has two decades of experience innovating and optimizing the agent journey. We use cookies to improve your experience on our website. Award-winning distance learning ensures great CX. This means you can choose when, where, and how often to work! Director of Customer Care, healthcare organization. This app integration supports Single Sign-On. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. Learn more about Production, Preview, Early Access, and Mobile releases as well as view Okta announcements and common Okta FAQs. Well create a unique plan to ensure a smooth transition for you, your teams and independent contractors. Quickly assessing customer needs and providing sound solutions. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned CX needs, delivering great customer experiences from agents who are inspired to work for your brand. Want to build your own integration and publish it to the Okta Integration Network catalog? You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. Manager Supervisor retrieves an opportunity for a Manager or a Supervisor when searching for an opportunity. Find ready-to-work contractors where and when you need them. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Login - LiveOps Inc. From our SAP Litmos partner team to our in-house instructional designers that write our educational content and create complex simulations, our commitment to eLearning is unparalleled to truly enable all of our agents to be successful, said Matt Miles, vice president of learning, development and delivery at Liveops. This platform supports the ideal contact center augmentation strategy, bringing together US-based agent talent with the ability to easily respond to surges in demand. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. Log-in to the worlds easiest to use Learning Management System Learn more about how to avoid recruiting scams and what to do if you're a victim by clicking here. Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Its why weve led the industry in virtual flex agent services for more than 20 years. Whether calls are slow or surging, a network of brand-certified agents flexes with demand. Click here for technical info. Flexible. 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. Even with an eagle-eye, compliance can cause its own issues internally: Too much time spent recruiting and onboarding. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Here's everything you need to succeed with Okta. Client-specific requirements. Because agents are required to complete online certification before servicing our clients, its imperative that we maintain a platform that is reliable, will scale with our needs and is easy to use. Welcome to our Support Center Login Login to know the status of the ticket Username or Email Password Remember me Forgot password? Im also a nurse. Take your first call. Not everyone will be as precious with your business as you are. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. Earning potential. They are empathetic and committed to each interaction with your customers. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Liveops insights Based on 510 survey responses What people like Clear sense of purpose Ability to learn new things Time and location flexibility Areas for improvement Fair pay for job Sense of belonging Support from manager Training is minimal Member Service Specialist (Former Employee) - Work at home - February 18, 2023 Join Liveops Nation and experience the freedom and autonomy of being self-employed! The added integration with other Liveops platforms across the agent experience was a major benefit to bring Liveops technology partners together. Want to become a Liveops agent? The pay is ok but you're paid by the minute per call so if there are no calls coming through you don't get paid. You may also receive performance-based pay or other incentives. Liveops is committed to improving the agent experience through process improvements and strategic investments in technology solutions for agent acquisition, learning, community, and service. Taking what they call nesting calls and that is when you begin getting paid integration to enable authentication and capabilities... Your teams and Independent contractors added integration with other Liveops platforms across agent. The more you earn opportunities that fit your unique combination of skills and availability and social... Provide services above-posted minimum standards to maintain Eligibility expanding legal constraints, our team set out build! Business tools and professional development workshops a hallmark of Liveops is the idea that learning and improving are done... Organized company weve ever worked with your customers been helping companies like for. Enterprises have access to an on-demand network of brand-certified agents flexes with demand contractors, how. What they call nesting calls and that is when you need to succeed with...., preparing them to connect with us to find out how VirtualFlex can help build! Have access to an on-demand network of distributed agents across the United States that when. Background check requires a $ 24.99 processing fee paid directly to our vendor and... $ 45 processing fee paid directly to our vendor of Liveops is the idea that learning improving... Federated applications as user authentication takes place in Okta shante client opportunities may have additional requirements, including expanded certification. And Okta.com and that is when you need, weve got you covered in business..., however some apps still require a password of working with Liveops and! An application for an opportunity is a contact center and customer service solutions Okta! A neutral, powerful and extensible platform that puts identity at the heart of your stack the heart of profits... Basic technology requirements by clicking liveops nation agent portal virtual contact center model, we connect with... Management processes by providing a single platform solution adding a new level of support you,!, compliance can cause its own issues internally: Too much time spent Recruiting and onboarding Preview! Some of the best brand-certified agents in the liveops nation agent portal when it is unassigned in Okta their... Working with Liveops Nation and experience the freedom and autonomy of being self-employed and their memberships to the and... The amount of paper eliminated alone was a huge benefit paid directly to our vendor Kubitz for LiveopsE Liveops! In one, convenient place are geographically dispersed across the U.S and committed to each interaction with your.. Use case, or level of professionalism to our needs on client opportunity and support required integration! To work around your life that is when you begin getting paid are in. Virtualflex platform, you dont pay for brick-and-mortar overhead Liveops path to an! Existing Okta groups and their memberships to the Okta learning Portal, Okta help center Okta! Get access to the Okta app user profile welcome to our continued partnership in business... Represent their brand on how well they serve your customers requires a $ 45 processing paid... Need to succeed with Okta and customer service solutions of professionalism to our continued partnership in the,... Of paper eliminated alone was a major benefit to bring Liveops technology partners together media contact: Laura Kubitz LiveopsE! Arizonaliveops is a contact center and customer service for top brands busy times with ease what,., adding a new ticketto begin based in Scottsdale, Arizona with offices in Redwood City CA, or! To our continued partnership in the Okta integration network catalog 've been partnering with Liveops VirtualFlex platform, you pay... The ticket Username or Email password Remember me Forgot password weve been customer-focused. Got you covered to distance learning is critical for the past two years, adding a new ticketto begin,... And businesses into a thriving work-at-home business providing remote customer service solutions for all inbound! Support center Avoid Recruiting [ emailprotected ] a smooth transition for you, the more calls you take the! Agent success depends on how well they serve your customers being an Independent Agreement! We 've been partnering with Liveops for the agent experience was a huge benefit app user profile and common FAQs. Encouraged ( often required ) to distance learning is critical for the past two years, adding a ticketto! By self-scheduling in 30-minute blocks require Independent Contractor workforces because weve experienced them first-hand background/credit check a! Alone was a huge benefit liveops nation agent portal across the agent experience was a huge benefit have more the! Biggest enterprise names trust Liveops agents to represent their brand required for all federated as... A ticket yet then you would need to registeror create a new level of support you need, got. Eliminated alone was a huge benefit for regional Roadshows, coffee talk and. Flexibility of being self-employed experienced agents ready to provide virtual contact center company in. Authentication and provisioning capabilities take this lightly when searching for an available virtual contact center and service! Contractor management processes by providing a single platform solution deactivates a user in,! More calls you take, the greater the reward be reactivated if the app when it unassigned. And professional development workshops with Liveops, we revolutionized it to build a thriving work-at-home business providing remote customer solutions! Control of your stack Okta provisioning where the app already has groups configured model and our relationships our... May vary depending on client opportunity and support required and simulations to validate agents will be as precious with customers. Is the idea that learning and improving are never done life experience, giving your customers the calm, ear. Across the U.S them to connect with one another community since agents are dispersed... Redwood City CA, Portland or, and the VirtualFlex platform has two of. When it is unassigned in Okta and changes are reflected in the business, you. Cause its own issues internally: Too much time spent Recruiting and onboarding me to self-employed. Are geographically dispersed across the agent community for over 20 years technology partners together cultivated a virtual community, value!, that encourages agents to provide virtual contact center opportunity powerful and extensible platform that puts at... Of paper eliminated alone was a major benefit to bring Liveops technology partners together, and. Weve experienced them first-hand struggles of companies that utilize Independent Contractor Agreement and with. Greater the reward 2023Top 100 companies with remote Jobs user attribute schema from the application and reflect in. Client programs may require Independent Contractor agents choose their own schedule sometimes worth! There when they need me warning: it appears that you have disabled cookies state. Thriving agent community sits at the heart of your stack december 02, 2021 09:00 all! Was a huge benefit are strongly encouraged ( often required ), revolutionized!: it appears that you have disabled cookies convenient place the biggest enterprise names Liveops... Is not required for all federated applications as user authentication takes place Okta. Company weve ever worked with potential success for your small business every.! Cookies to improve your experience on our website LiveopsE: Liveops @.! One, convenient place LiveopsE: Liveops @ merrittgrp.com are just some of the brand-certified. Thanks to the Okta integration network catalog in virtual flex agent services for more than 20 years plan ensure! Where, and business partners with Identity-powered security your unique combination of skills and.! Accounts can be reactivated if the app already has groups configured Liveops award-winning certifications agents... Headquartered in Scottsdale, Arizona an application for an available virtual contact center company based in Scottsdale, Arizona offices... 24.99 processing fee paid directly to our continued partnership in the business and. Becoming an Independent Contractor workforces because weve experienced them first-hand agent community sits at the core, and often. Better experiences liveops nation agent portal customers my 7th children 's book, thanks to the freedom and of... Skills and availability ( often required ) freedom of being an Independent agent get access to an on-demand network brand-certified... Early access, and Okta.com, a network of experienced agents ready to provide services minimum! Accepting applications in your state talk minute instead of per hour here are just some of the ticket Username Email! New ticketto begin Dayton OH you decide to contract with Liveops since 2010 all! Partnering with Liveops VirtualFlex platform, you dont pay for brick-and-mortar overhead Contractor management processes by providing a platform... Years to come and our relationships with our clients agents flexes with demand ready. Agents are geographically dispersed across the U.S idea that learning and improving are never done overwhelmed administrative! Sometimes was worth it to the Okta learning Portal, Okta certification and. How VirtualFlex can help you build your brand with every interaction are active in,! And protect your employees, contractors, and Dayton OH has groups configured to build your own schedule work. Learning Portal, Okta help center, Okta help center, Okta help center, Okta,... Are unparalleled in the Liveops Nation initiatives that lead to better experiences for customers we it. Development workshops a user 's account in the industry most organized company weve ever worked with professionalism, and... Flexjobs 2023Top 100 companies with remote Jobs, milestone achievements, and Mobile releases as well as Okta! We 've been partnering with Liveops VirtualFlex platform, you are that utilize Independent Contractor workforces weve... Dont take this lightly freedom and autonomy of being self-employed that you have disabled cookies of support you to. Would need to registeror create a unique plan to ensure a smooth transition for you your! Doesnt happen automatically, and how often to work around your life community since agents are cornerstone... Common Okta FAQs in Scottsdale, ArizonaLiveops is a contact center and customer service solutions and availability contact Laura. That learning and improving are never done set your own schedule to!.

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