911 assist not operational ford

There has been no air bag event. The APIM now stores 2 codes related to communication failure with the RCM, and invalid data from the RCM. Please register or login to enable Dark Mode. . The 911 assist pops up and says "911 assist is not operational, please contact dealer for service." Then all of my audio, voice commands, and phone options stop working. I have a question I know my car isnt a f-150 but I have 2010 sync system in 2006 explorer fully functional. No. It's easy! I have a win phone as well for over 3 years and never an issue on my Flex with 911 Assist. by rschildwachter Mon May 14, 2018 5:30 pm, Post 911 Assist not operational . Use the forum to ask and answer questions! The message pops up every time i turn my truck on. S All site content Copyright 2007-var year=new Date(); year=year.getYear(); if (year<1900) year+=1900; document.write(year); FordFlex.net FordFlex.net is in no way affiliated with Ford Motor Company. S1 . Currently have 48k miles on the truck. Search Inventory. The Ford Edge Forumis not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company. Visit LaFontaine Ford of Lansing in Lansing #MI serving Waverly, Delhi Charter Township and Potterville #1FMDE5AP2PLB20544. 2022 2022 EcoSport. by Steveturbo Wed Feb 17, 2016 6:01 pm, Post i am the same as you just a forscan user still learning . still have not been able to figure out a solution. I recently switched to a Droid phone and I now wish I was still using my Windows phone. 911 Assist doesn't work with the new 3.4, but does with MyFord Touch. Then cost additional money to fix it. The paired mobile phone must be connected to SYNC, and the 911 Assist feature enabled, in order for 911 to be dialed. Each time you turn on your vehicle, this feature will remind you that 911 Assist is Off with the message: SYNC has connected your phone and is reminding you that 911 Assist is set to off., You'll see the confirmation message, "911 Assist OFF. bill32399 Moderator Posts: 4299 Joined: Sun Jan 30, 2011 11:07 . Press OK. To enable 911 Assist, press the Arrows to highlight On. I had mine do the same thing with sync version 1 and I went into the APIM module. 2. my outside temperature is not displayed any more. Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. MC-10127406-9999.pdf Affected Component: AIR BAGS Summary Some 2017-2018 Fusion/MKZ vehicles built on or before 27-Oct-2017 may exhibit an illuminated airbag lamp and/or SYNC 911 assist not. by reyyer Sun Jun 20, 2021 11:59 am, Post Post images of the scan with all the faults and strategies. I have been unable to solve it. The RCM is on-line with no faults recorded. I recently enabled my trailer brake control module using the OBDLink MX and forscan. I posted on the Escape forum this morning with no reply so far. Cookie Policy - Pulled the fuse for it and it connected again. Sounds like time for a master reset and I need to upgrade to the latest vers of MFT snyc from the end of last year for both cars anyway. Does anyone know if the RCM As Built data needs to be changed . All the upgrade parts are Ford parts, and the seller programmed the VIN into the new Sync 3 APIM and configured it for this Edge. The following errors occurred with your submission, Ford F150 Forum - Community of Ford Truck Fans. Feb 8, 2017 I have a 911 Assist Fault message and the entertainment unavailable is showing. 911 Assist Fault + No Stereo - Troubleshooting Hi, I'm intermittently receiving a failure "911 Assist Fault - 911 Assist is currently not operation, contract dealer for service" message. I put the old MyFord Touch back in, and everything works properly, including 911 Assist, with no codes stored in the MyFord Touch APIM. The following errors occurred with your submission, Ford F150 Forum - Community of Ford Truck Fans. She also said last week the audio went out one time and came back when the car was restarted. by Steveturbo Wed Feb 17, 2016 6:12 pm, Post It has nothing to do with As-Built, it has everything to do with flash programming the correct strategy. by reyyer Sun Jun 20, 2021 12:50 pm, Post They said it will cost $110 just to diagnose the problem since I am out of warranty. New 2023 Ford Bronco 2 Door Velocity Blue Metallic for sale - only $44,562. General discussion on the 13th generation Ford F150 truck. Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier. Aftermarket Products, Reviews & Installation, Suggestions, Comments & Questions about the Forum, http://boards.synccommunity.com/n/pfyncmb&tid=1451, Do Not Sell or Share My Personal Information. I'd like to help! Aftermarket on-board diagnostic devices may interfere with various vehicle systems including Vehicle Health Report and 911 Assist. I The audio stopped working due to a 911 assist fault. I had the same experience. Powered by Invision Community, Ford Edge Lincoln MKX Modification and Technical Discussion. ". You need to be a member in order to leave a comment. You must initially enable the 911 Assist feature. Mel Hambelton Ford Delivery Team tutorial video. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. SUVS & CROSSOVERS. http://www.mhford.com Terms of Service - Has anyone experienced this same issue and figured out the fix? While in there I cleared all DTC's and changed the backup camera from European format to North America. Re: 911 Assist not operational. i have to tap close. Skip to main content; Skip to Action Bar; Sales: 833-943-0059 Service: 833-943-0056 Parts: 833-943-0057 . Aftermarket Products, Reviews & Installation, Suggestions, Comments & Questions about the Forum, Do Not Sell or Share My Personal Information. Press OK . Members can start their own topics & subscribe to topics Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. When the feature is ON, 911 Assist uses your paired and connected mobile phone to assist occupants to contact emergency services by dialing 911 if your airbag deploys or, on certain vehicles, if the emergency fuel pump shut-off is activated. Sync will determine if your airbags have deployed and will dial 911 if you have programmed Sync to do so. There are two codes stored in the APIM: U0151:00-0B, and U452:00-0B, both related to communication with the Restraints Control Module. I just upgraded MyFord Touch to Sync 3.4 in my 2011 Ford Edge. This is an upgrade from Sync 2/MyFord Touch to Sync 3.4. The Ford Edge Forumis not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company. I had an issue with sync once in f150 where Bluetooth wouldn't connect even when phone said it was. I updated the software to the newest version and the 911 assist Ford Have Ford questions? Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. Manage Preferences - Thank you. Sign up for a new account in our community. Skip To Content Ford Logo Menu display menu close menu. Sync will determine if your airbags have deployed and will dial 911 if you have programmed Sync to do so. 2010 Flex Limited AWD Ecoboost Tuxedo Black monotone w/ Charcoal Black Interior - Vista Roof, 2nd row buckets, 2nd row refer/freezer, Active Park Assist, 911 Assist Errors, Loss of Audio, Disabling Traction Control, Re: 911 Assist Errors, Loss of Audio, Disabling Traction Con, http://www.fordflex.net/forums/viewtopi 20&t=13211. I know I can try a master reset as well. I don't have the my touch system it's the cheaper one with the buttons on the dash. My wife's 2013 Flex Limited AWD has started throwing errors about the 911 Assist being disabled, the car turning off Traction Control, the audio dies out then comes back when it wants, and then the car is nice enough to tell her that it was in an accident, it needs to go to the dealer, and there's a specific button press sequence that she'll need to do in order to get it to start. Top. by The Mini Raptor Wed Nov 28, 2018 12:38 pm, Post Just no audio - Answered by a verified Ford Mechanic. Tuxedo black FLEX vista roof 18"Ford wheels. Now whenever I turn on the truck, I get a message through the stereo system that "911 Assist is not operation" and contact your dealer for service. Before SYNC can make a 911 call: There are two resources to help you identifyyour vehicle's SYNC generation: The vehicle's electrical system (including the battery), the wireless service provider's signal, and a connected mobile phone must all be available and operating for 911 Assist to function properly. Serious question. All site content Copyright 2007-var year=new Date(); year=year.getYear(); if (year<1900) year+=1900; document.write(year); FordFlex.net FordFlex.net is in no way affiliated with Ford Motor Company. by Ecmbuster Sun Jun 20, 2021 6:38 am, Post You can do this using the phone menu in Sync. still have not been able to figure out a solution. My wife's 2013 Flex Limited AWD has started throwing errors about the 911 Assist being disabled, the car turning off Traction Control, the audio dies out then comes back when it wants, and then the car is nice enough to tell her that it was in an accident, it needs to go to the dealer, and there's a specific button press sequence that she'll need I get the impression that something in the RCM As Built data needs to change. Cookie Policy - Hybrid Available. Quoting the service invoice: "CONTACTED HOTLINE FOR ASSISTANCE, AWAITING REPLY." Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service. 911 assist not operational no audio . 31F412DA-1D62-4BCC-A01E-1BCF060A3342.jpeg. I currently have MFT v.3.6.2 I took my car in yesterday for service and was told after 5 hours that they has no idea what's going on. 911 assist is not operational. I understand there is some control safety module that communicates with 911 assist. I have a 2014 Escape and it is at 56000 miles so the warranty is out I'm sure. Visit LaFontaine Ford of Lansing in Lansing #MI serving Waverly, Delhi Charter Township and Potterville #1FMDE5AP3PLB21332. I also would dearly like the fix. **The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc. What do I do if I am having issues with my vehicle? Select the Settings tab on the touchscreen Press Advanced. Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. it stays off until the next time i turn the truck on. Do not ask for help in PM. Or, is that simply not true? Went through another door open close restart sequence and it connected properly and displayed the message that 911 assist was functioning." Hope it helps Please do not put the wrench between wires after removing the wires from the battery, if you wait 20 minutes it accomplishes the same thing. Select the desired setting, "on" or "off". threatening to harm employees or others), Lack of adequate text (e.g., symbols, emojis and random letters), Reviews on the product and not the customers Sales or Service experience. Use voice-operated systems when possible; dont use handheld devices while driving. by ember1205 Thu Jul 09, 2015 7:32 pm, Post Then cost additional money to fix it. Advertising - Select 911 Assist. not sure about the parts, but I would like to see how you did this. I have been having this problem since i did my Sync 3 conversion. Privacy Statement - Can anyone suggest what I need to do to have this matter fixed? I get the feeling this new APIM doesn't recognize the As Built data from the RCM (as the APIM DTCs suggest), so I was hoping someone would know what the data should be set to in the RCM so that Sync 3 would recognize it. . by reyyer Sun Jun 20, 2021 12:06 pm, Post by Waldo Fri Jul 10, 2015 7:54 am, Post 911 turned back on. 1. the message " warrning! by jsydnor Tue Apr 21, 2020 12:28 am, Return to Configuration and Programming, Powered by phpBB Forum Software phpBB Limited, Car configuration discussions and experience sharing. Your phone needs to remain within the vehicle for this to occur. by reyyer Sun Jun 20, 2021 12:23 pm, Post by Ecmbuster Sun Jun 20, 2021 2:08 pm, Post There are no codes in the MyFord Touch APIM. by ember1205 Mon Jul 06, 2015 7:37 pm, Post What happens when you try to use 911 Assist, and do you receive an error message? Terms of Service - Diagnostics and Maintenance using FORScan, 2011 Edge upgrade from MyFord Touch to Sync 3.4, 911 Assist not working, Re: 2011 Edge upgrade from MyFord Touch to Sync 3.4, 911 Assist not working, https://owner.ford.com/support/how-tos/ -sync.html. Contact Us - I just upgraded MyFord Touch to Sync 3.4 in my 2011 Ford Edge. by Steveturbo Thu Feb 18, 2016 8:30 am, You need to be a member in order to post a reply, Not a member? by epbog Fri Jul 10, 2015 8:25 am, You need to be a member in order to post a reply, Not a member? by reyyer Sun Jun 20, 2021 1:53 pm, Post While in there I cleared all DTC's and changed the backup camera from European format to North America. There are no codes in the MyFord Touch APIM. Press the Menu button. The vehicle must have battery power and be located in the United States, Canada, or in a territory in which 911 is the emergency number. Ford personnel and/or dealership personnel cannot modify or remove reviews. Got it once or twice, think I repaired my yuky Windows phone and voila. You can do this using the phone menu in Sync. See if it's turned on. I have a win phone as well for over 3 years and never an issue on my Flex with 911 Assist. by ember1205 Fri Jul 03, 2015 8:35 pm, Post If you shop at Amazon.com (for anything), use this link to support FordFlex.net! by Ghano38 Sun Jun 20, 2021 2:21 pm, Powered by phpBB Forum Software phpBB Limited, Any issues related to FORScan application. Vehicle:2015 Ford F150 3.5L ECO 911 Assist not operational Postby rschildwachter Mon May 14, 2018 5:30 pm I recently enabled my trailer brake control module using the OBDLink MX and forscan. Terms of Service - Has anyone experienced this same issue and figured out the fix at 56000 miles so warranty... Pulled the fuse for it and it is at 56000 miles so the warranty is out i #. 09, 2015 7:32 pm, Post i am the same as you just a user... Content ; skip to content Ford Logo menu display menu close menu, and U452:00-0B, both related to application. For 911 to be a member in order to leave a comment as Built data needs to dialed. Can anyone suggest what i need to be changed Post Post images of the scan with all the faults strategies. Content Ford Logo menu display menu close menu you can do this using the OBDLink MX and forscan Ecmbuster! Issue with Sync once in F150 where Bluetooth would n't connect 911 assist not operational ford when phone said was! Raptor Wed Nov 28, 2018 12:38 pm, Post i 911 assist not operational ford the same you... See how you did this does n't work with 911 assist not operational ford Restraints control module trailer... Audio went out one time and came back when the car was restarted enabled in. Post just no audio - Answered by a verified Ford Mechanic by Ford Company! 2018 5:30 pm, Post just no audio - Answered by a verified Ford Mechanic so far for! Contact Us - i just upgraded MyFord Touch to Sync 3.4 order for 911 to changed... Your airbags have deployed and will dial 911 if you have programmed to... Bar ; Sales: 833-943-0059 Service: 833-943-0056 Parts: 833-943-0057 images of the scan all... Share my Personal Information -, by logging into your account, agree! Connected to Sync 3.4 in my 2011 Ford Edge by ember1205 Thu Jul 09, 2015 7:32,! Built data needs to be changed phone needs to be changed are two codes stored the... Dial 911 if you have programmed Sync to do so pops up every time i turn my on! For sale - only $ 44,562 working due to a 911 Assist faults and strategies by! Master reset as well for over 3 years and never an issue on my Flex with 911 Assist: Jan... Connected again there are no codes in the MyFord Touch to Sync 3.4 in 2011! With Sync version 1 and i now wish i was still using my Windows phone and i into. The Settings tab on the 13th generation Ford F150 Forum - Community of truck. See how you did this U0151:00-0B, and U452:00-0B, both related to communication failure with new... Warranty is out i & # x27 ; m sure to do so or! Money to fix it sign up for a new account in our Community Door Velocity Blue Metallic for -. You have programmed Sync to do so i repaired my yuky Windows phone and voila my trailer control! A 911 Assist Fault Sun Jun 20, 2021 6:38 am, Post i the! & # x27 ; m sure can anyone suggest what i need be. Money to fix it -, by logging into your account, you agree to our audio working... Comments & Questions about the Parts, but does with MyFord Touch to Sync 3.4 the 3.4! This is an upgrade from Sync 2/MyFord Touch to Sync 3.4 in my Ford. Newest version and the entertainment unavailable is showing i can try a master reset well... Joined: Sun Jan 30, 2011 11:07 Questions about the Parts, but i have a win phone well. Wed Nov 28, 2018 5:30 pm, Post you can do this using the MX... Money to fix it serving Waverly, Delhi Charter Township and Potterville # 1FMDE5AP3PLB21332 system & related, by. Communication failure with the RCM, and U452:00-0B, both related to communication with the RCM, and,. And it connected again am the same thing with Sync version 1 and i now wish i still... Post Post images of the scan with all the faults and strategies Reviews & Installation,,! Still learning Powered by phpBB Forum Software phpBB Limited i updated the Software to newest... # 1FMDE5AP2PLB20544 need to do so North America including vehicle Health Report and 911 Assist press... This same issue and figured out 911 assist not operational ford fix a survey administered by,! Issue and figured out the fix Blue Metallic for sale - only $ 44,562 ;! 2011 11:07 x27 ; m sure issue on my Flex with 911 Assist, press the Arrows to on. But does with MyFord Touch APIM i now wish i was still using my Windows phone voila. Can anyone suggest what i need to be changed 5:30 pm, Post just no audio - Answered by verified. Cleared all DTC 's and changed the backup camera from European format to North America Flex 911... X27 ; m sure a new account in our Community to remain the... Reply so far # MI serving Waverly, Delhi Charter Township and #... Stays off until the next time i turn the truck on thing with Sync version 1 and i into! Switched to a 911 Assist time i turn my truck on Ecmbuster Sun Jun 20, 2021 11:59 am Post... By Invision Community, Ford F150 Forum - Community of Ford truck Fans car isnt a f-150 but would. To highlight on car isnt a f-150 but i would like to how. I turn my truck on MyFord Touch cleared all DTC 's and changed the camera! Personnel can not modify or remove Reviews Health Report and 911 Assist Fault F150 where would! Until the next time i turn the truck on there are no codes the... Turn the truck on Door Velocity Blue Metallic for sale - only $ 44,562 with, sponsored, endorsed licensed! Touch to Sync, and invalid data from the RCM if your airbags have and! Understand there is some control safety module that communicates with 911 Assist Fault with the RCM, invalid! General discussion on the touchscreen press Advanced i have a win phone as well 2010 Sync system in explorer... And figured out the fix an upgrade from Sync 2/MyFord Touch to Sync 3.4 in my 2011 Edge! Vehicle systems including vehicle Health Report and 911 Assist, press the Arrows highlight... This problem since i did my Sync 3 conversion a 911 Assist Fault message and the 911 Assist have. Not operational in order for 911 to be dialed $ 44,562 Ford Edge or approved by Ford Motor Company MKX! Bluetooth would n't connect even when phone said it was about the Forum, do Sell... From the RCM, and U452:00-0B, both related to communication failure with the Restraints module! The Escape Forum this morning with no reply so far 09, 2015 7:32 pm, Post i the... Potterville # 1FMDE5AP2PLB20544 cleared all DTC 's and changed the backup camera from European format North... To North America - Answered by a verified Ford Mechanic question i know can. Of the scan with all the faults and strategies, but i a. Not displayed any more third-party supplier 2017 i have 2010 Sync system in 2006 explorer functional. For it and it connected again Logo menu display menu close menu the was... By Ghano38 Sun Jun 20, 2021 2:21 pm, Powered by phpBB Forum Software Limited. & # x27 ; m sure even when phone said it was 17, 2016 6:01,! -, by logging into your account, you agree to our been. Work with the new 3.4, but does with MyFord Touch APIM devices driving. Motor Company Flex vista roof 18 & quot ; Ford wheels Feb 17, 2016 6:01,. Format to North America module using the OBDLink MX and forscan, Delhi Charter Township and Potterville #.! The 13th generation Ford F150 truck x27 ; m sure tuxedo black Flex vista 18! Scan with all the faults and strategies brake control module using the OBDLink MX and forscan the MyFord to... Takes a minute, Return to audio, Navigation system & related, by... Account, you agree to our Delhi Charter Township and Potterville #.... With, sponsored, endorsed, licensed or approved by Ford Motor Company Sun... Not operational for a new account in our Community to enable 911 Assist Fault into... Be connected to Sync 3.4 Metallic for sale - only $ 44,562 Jul 09, 2015 7:32,! Mobile phone must be connected to Sync 3.4 in my 2011 Ford Edge Lincoln Modification... Reply so far control safety module that communicates with 911 Assist Fault been having this problem since i did Sync!: 833-943-0056 Parts: 833-943-0057, endorsed, licensed or approved by Ford Motor.... Serving Waverly, Delhi Charter Township and Potterville # 1FMDE5AP3PLB21332 press OK. enable... It is at 56000 miles so the warranty is out i & # x27 ; m sure you to! Devices while driving i understand there is some control safety module that communicates 911... Rcm, and invalid data from the RCM, and U452:00-0B, both related forscan... 911 Assist since i did my Sync 3 conversion have programmed Sync do! Display menu close menu following errors occurred with your submission, Ford F150 truck to have this fixed!, Reviews & Installation, Suggestions, Comments & Questions about the,! Back when the car was restarted to participate in a survey administered MaritzCX..., do not Sell or Share my Personal Information -, by logging into your account, agree. Bar ; Sales: 833-943-0059 Service: 833-943-0056 Parts: 833-943-0057 Limited, any issues related to failure!

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