parker and sons complaints

Small claims court should get a reply. I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. I would like to talk on two issues I faced with Parker and Sons 1. The salesmen said we would need a 3.5 ton A/C. Parker & Sons has an overall rating of 3.8 out of 5, based on over 67 reviews left anonymously by employees. . He was absolutely correct. I have a large so I needed two new AC units. Lastly, this guy was supposed to "have experience with Solar systems". Parker & Sons is amazing. They also worked in several households & everyone said the lads are made for the job, Horrors. Every time they come out to fix something and other things break. Mike Salerno, the plumber, is trustworthy and competent. page 2. 6pm time frame. Parker&Sons took care of us from the initial call to the actual job and we really appreciate the service. Here are 8 tips for writing great reviews. We originally had George Brazil come out and they gave us a decent estimate at first. ******************** Tucson has processed a refund as requested and send it via US Mail. 70% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Parker & Sons employees rate their compensation and benefits as 3.6 out of 5. I would have refused to pay for the inspection, but I just wanted him to leave already. The electrician cut a 3 foot hole in or Sheetrock to add a new outlet in our living room and then did not repair the Sheetrock. I had a lower electric bill with my old a/c. Justin Ross came out to our house around 9am the next day. They were able to come out SAME DAY and get our AC back up and running. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Bonuses are not capped. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Neither have returned my calls.It will be in upper 30s tonight. Now the heating unit portion is not heating. They do not value their customers. Stay up-to-date on current news, promotions, and industry tips. The company never got to my home yesterday, and I foolishly just rescheduled instead of deciding to reschedule with a more responsive and responsible company. There are still labor laws to abide by! Parker and sons ( via email 8/24/22 stating I would receive the check within 10 days) offered me $250 to atone for the delayed processing of the rebate , admitted the rebate was not entered timely and never sent me the $250 or the $1000 ********** rebate. This a/c broke down about the first 2 months and they came out to fix it. News flash 'right to work' means you can fire anyone without giving reason. We are very happy. They did some plumbing and electrical work. Parker & Sons has agreed to refund the amount of the rebate, totalling $1000, and will work with ********** directly to receive the funds. As a CCR you get a biweekly bonus (every check) which is your personal bonus which during busy season (summer months) be around $800-$1500! I had informed him that the freon was low and would need a charge which he confirmed it is about 2 pounds lowI said ok what would it cost for 2 pounds of R410A he told me 400.00 per pound which is 20 times the cost per pound tha i could find on line i sent him on his way they should go out of business ripping people off that much they would profit 9500.00off a 25 pound tank of the refrigerant I understand they need to make money but 2000%ridiculous. They broke a light and had to come back and fix it. Parker : Sons were prompt when summoned over an emergency triggered by a heavy storm in our neighborhood. $10000 for replacement unit. Schedule Service. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Random schedule changes which affect your life. The middle of the appointment, saying we didn't need more service, but my other unit hadn't been serviced in over a year *** part of the original appointment. Hi Stan. Mike was wonderful! Given an estimate to replace indoor coil and repairs. He went above and beyond to help us! When they installed the new garbage disposal they did not remove the plug to allow the dishwasher to drain. We have to clean ourselves in the office. 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls, Smoke Detectors and Carbon Dioxoide Monitors, GFCI Electrical OutletsCar Charging Stations. -$19 Base Pay -Flexible Location -Breaks on chosen time. Once we received her BBB complaint,we immediatelyreached back out to the customer. This rating has decreased by -8% over the last 12 months. Swapping out a BASIC Home Depot chandelier (which I provided) was $600. ), but that in itself is absurd. He marked that he checked the filters, which he definitely hadn't. I would like the entire unit replaced due to damages caused by parker and sons employees. BBB Business Profiles are subject to change at any time. Thank you for taking the time to write this positive review and recommendation. Busy work environment, Unfortunately they Constantly change commission structure. I also had the electrician replace an outdoor fan. Andrew did a great job replacing light fixtures in 2 bathrooms. There is some good pay opportunity and good management. Parker & Sons has been serving Phoenix area homeowners and businesses since 1974 and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing, and air quality contractors in the industry. Schedule an appointment with us today! 08/08/22, I noticed the 3.5 ton unit was no longer running efficiently. Cons Challenging to get quality leads and minimal commissions. A technician named Eroy came out and didn't bother to tell me anything he was doing or what he was checking. 12/16/2022. Parker & Sons is amazing. My electric bill was outrageous. Literally the only Pros are the MONEY. Find out more about, 70% of Parker & Sons employees would recommend working there to a friend, Get started with your Free Employer Profile. He was absolutely correct. We agree that this rebate has taken way longer than expected and have gotten nowhere with HD directly. Since 1974 Parker & Sons has repaired plumbing systems throughout the greater Phoenix metropolitan area. They were absolutely mind boggling! I told my boss and she told upper management but they got mad at us. We shall see if future maintance services run as smoothly as the 1st one. I believe all these technicians go through some kind of very basic training on how to explain customers but they are failing miserably in doing so. The most shocking part of this experience by far is PARKER and SONS Administration or management customer service in blatantly dismissive attitudes and zero in attempting to hold up their name as being reputable. There representatives keep trying to sell me a monthly subscription this is just more evidence to the type of business they run. They did a good job. Good company with some growing pains but they manage the best they can. Parker & Sons accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check. Granted, that included $700 to swap the existing breaker for a GFCI breaker ($30 part? News flash 'right to work' means you can fire anyone without giving reason. $673.54 is what I am owed and I want them to refund me for no services rendered . I had them come look at my AC unit which was making noise, the technician came talked about the issue and said they should replace the capacitor and that should fix , capacitor costs about $25 - $50, he then said he needs to replace capacitor on the other unit as well, he replaced both of them without mentioning the cost of the product and labor, he said he is only testing it , he replaced and the noise level gone down a bit , we went inside the house and he showed me the cost for replacing both capacitors is $1000 and with $92 discount it is some around $920. A Note From Our President Regarding COVID-19. They expect allot from employees. There was some confusion regarding a $750.00 rebate. But they CAN'T keep newcomers because all they get a taste of is, Get started with your Free Employer Profile. Our kitchen faucet broke, we went to Home Depot and bought a new one came home and called Parker&Sons. Dedicated to 100% customer satisfaction, we stand behind our work with exclusive parts and labor warranties. The have all my info for my address ***********************************************************************. I'm still flabbergasted that they're charging almost 4 times the labor time for what might take an additional 30 minutes to an hour (at most). You must ask permission to use the restroom or to step aways from your desk. Parker & Sons installed soft water for us in our home. BBB Business Profiles generally cover a three-year reporting period. 21 complaints closed in the last 12 months. Outrageous. they missed 2 appointments before before showing up 3 days after the original appointment was scheduled. The SRP rebates were supposed to take out some of the price pain. Very pleasant. They will install the new softener this afternoon! BBB is here to help. There are still labor laws to abide by! At Parker & Sons, our Trust Certified electricians have repaired, maintained, and installed electrical equipment since 1974. Parker & Sons - Electrical 4.4 458 Verified Reviews Get a Quote HomeAdvisor Screened & Approved Learn about our screening process 88% Recommended 47 Years In Business Achievements Company Details Verified Licenses Contact See Phone Number 3636 East Anne Street, Suite A Phoenix, AZ 85040 www.parkerandsons.com Get a Quote Hours Mon: Tue: Wed: This is the reason I switched from my previous company! Dont know his name, but u have Gem with him, working for ur company. Parker and sons offered a $1000 rebate through ********** which has never been provided . Simply use this form, and we'll get back with you! Anyway, I spent an hour listening to her talk about her crazy life and telling me she needed money bad. We would give them a 5 Star rating. We also ensure all reviews are published without moderation. Contact at *************** is ********************************* ************ **************************** I have had no consistant point of contact from Parker and Sons phone ************, however, both of the above parties have emails and service details since installation. Thank you. Installers were on time and very professional. Great service. Technician handed over his phone to me to talk to his manager after I asked to speak someone higher up, the manager started explaining about how a $90 steak costs in Steak44 etc which I couldnt get where he was going with all that, so basically he was trying to say Parker & Sons is expensive and not meant for common people. Reporter441233 Sign in to contact user. We know he'll love your shout-out as much as we do. Bait and switch sales tactics are illegal. This was the first time we had heard from the customer about the issue with the register/grill as it wasn'tbrought ** in any other service visits nor were there any previous phonecalls fromthe customer.Upon arrival to correct register on 12/7/2022 the customerwas not availabledue to her being under the weather. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! Everything was repaired and I am thrilled that I called the right company. Parker & Sons has been serving Phoenix area homeowners and businesses since 1974 and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing, and air quality contractors in the industry. Im on disability, with issues from Leukemia and type 1 diabetes! My phone had been turned off during a meeting earlier that day and I missed my call back by five minutes. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Frankly, this is lousy customer service. Replace water softener with Aquasauna water filtration system. electrician, air duct cleaning, ceiling fans. Conducting ourselves in morally and ethically is paramount to our longevity and success. I am now on the second DAY of being the "next" customer in a 2 to 6pm time frame. We also have a Tucson site. We were quoted almost the exact same amount from a competitor for the install AND provide the Aquasauna system (which we paid $1400 for). Absolutely phenomenal. Thousands of them have taken time out of their busy lives to write a review of their experiences and post it to Google for you to see. 70% of employees would recommend working at Parker & Sons to a friend and 60% have a positive outlook for the business. Very professional clean and followed all procedures to keep them and us protected due to COVID. Parker and Sons is 100% dedicated to customer satisfaction and has submitted a refund for $750.00. Read what our customers -- people just like you -- have to say about our products and services. Suggest edits BIRDEYE FOR BUSINESSES This profile is powered by Birdeye. I never give 5 stars, they did nothing wrong to get 4. Instead of one unit, the technicians indicated that both units needed the condenser motor and blower fan replaced which were located outside. I have a warranty so I'm forced to keep dealing with them. The cost would've been $700+. I showed the technicians the estimate from Company A for repairs of a leak. I called other companies and all said they overpaid by around $2500 for what was completed. Had these guys come out to fix a broken duct. I discourage anyone from using Parker and his greedy Sons. Visa, MasterCard, American Express, Discover, Check. Must have the ability to self-start and take responsibility for work. He made my day. Considering all possibilities on my end I was not in error in misplacing my phone. No job is too big or too small, so contact the experts at Parker & Sons today. Well that was a big lie. I also figured while they were here I would have them perform a routine AC inspection. Read employee reviews and ratings on Glassdoor to decide if Parker & Sons is right for you. Parker and Sons are thieves!! STAY AWAY FROM PARKER AND SONS AND HIRE A CERTIFIED PROFESSIONAL AC installation company that will stand by their work. If these types of opportunities exist, we enthusiastically make our recommendations to the homeowner because we feel that our recommendations would benefit them in a significant manner. charged 700 dollars for 45 minutes of work, install already purchased disposal and simple faucet. I showed the technician the exact system we purchased from our actual order which is: Rhino 600,000 Gallons with Salt-Free Water Conditioner I was concerned that the estimate was never provided in writing, so I emailed in order to confirm the exact estimate. Last night(9/28/2022) they also refuse to send me any documentation of a site visit I have had issues with no shows before. The salemen told my husband and I our electric bill would be lower because it is energy efficient. A free inside look at company reviews and salaries posted anonymously by employees. They were very very unprofessional in terms of communication in establishing timely response for repairs upon the service crew coming to make the repairs. Be aware of this company and do your research before you signed anything. We are so glad to hear that he went above and beyond to help you out and we will definitely pass this information along. the technicians were on time, friendly and very professional. They never ever measure the house before putting in the new a/c . Purchase and installation of a brand new HVAC unit was completed 6/2722. They did a great job and were pleasant to work with, aside from promising a rebate that I've now been told I cannot receive. WE appreciate every review we receive, good or bad. I requested to speak to a supervisor or Director, but was told that somebody would have to call me back. Phone calls to management were not returned. Note that complaint text that is displayed might not represent all complaints filed with BBB. There must be Melvins manning the keyboards too. During this time, we have responded to over 1,000,000 service calls in the Phoenix community, helping people just like you with their electrical needs. In the summer of 2020 I needed to have my entire HVAC system replaced and called Parker & Sons in. They were able to come out SAME DAY and get our AC back up and running. So sorry for the inconvenience. Offer is valid for existing location only. - hours vary a lot They are not authored by Glassdoor. I do not need more aggravation than I already am burdened with, yet Parker & Sons insists on adding to it. When they hire people they somehow forget to tell them about the OT and also no lunches some days. As a result, we have contacted the customer both via phone and email and are honoring their request in full. Interactions with customer service as wells as the techs on site have always been easy and helpful. Then you have a group bonus each month and also quarterly bonus. So, Parker & Sons is charging $833/hour. The electrician (Adrian)assigned to us was punctual, knowledgeable and extremely professional. Employees also rated Parker & Sons 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities. Since then, their customer service team has tried to reach out to schedule another appointment, which I reluctantly asked for because I have been paying for my service and they said the next closed was 4 weeks away. Company C replaced the coil for $2,100.00. increasing the charge for a part and adding a ************* Fee. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. The Parker & Sons per-job pricing structure is to blame. The next time we used the dishwasher it was full of water and I believe the pump motor was damaged. Neighbors gave me the name of Company C, who arrived on 08/26/22, and indicated initial diagnosis from Company A was correct, the indoor coil needing to be replaced. Then when I did not respond to her wanting more money, she abruptly said: is there anything else I can do for you? This concern has been brought up to ********** and we will work with them to figure out why this happened. Called Parker & Sons to get a simple kitchen faucet replaced. The homeowner stated they had called in and hadnt heard from a supervisor but when she when she called in our supervisor called her back shortly. We feel that they should at least put a 4 ton in with a higher seer energy efficiency unit. Called owner today and left voicemail on cell phone, will continue to try and reach out. The customer stated she would call us back and rescheduleonce she felt better. Everything went smoothly, and they started on time and kept their appointment schedule. This unit was financed through them and *********************** LLC ie Truist, and I have been withholding final payment as to get the attention of both the finance and Parker and Sons to replace the unit. Calling Parker & Sons was the best move I ever made. Parker & Sons has been serving homeowners and businesses for over 40 years and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing and air quality contractors in Read more Awards and Badges Angi Certified Keeping You Comfortable With Expert Heating, Cooling, Electrical, & Plumbing Service Since 1974. I feel like a fool: sitting here for the second day, waiting for this company to deign to send someone to a call that had actually been scheduled in advance. Came as scheduled. I called Parker & Sons, inc. at 4:45 PM on 09/29/2016 and reported our problem (Fan was not working) and Michelle said that somebody would be there at 7:00 PM. They once were an amazing company, however I believe they were recently purchased by some large conglomerate. Customer service contacts and company information. We could Not be happier and recommend them highly. Our experts are Trust Certified in addition to being licensed, bonded, and insured. The managers don't communicate well at all. It cost $4000 for one guy to do a one day job. Dominate search results. They had my new water. It goes against our guidelines to offer incentives for reviews. We appreciate this feedback. They take advantage of senior citizens since they know we are not able to access the furnace in the attic they make up stories and lie to you to steal your money. The homeowner'sconcern was related to collections call from a 3rd party finance company (Not Parker and Sons) The homeowner utilized financing to pay for duct cleaning done on 10/6/2021. Stay up-to-date on current news, promotions, and industry tips. System failed on 12/15/2022, called P&S for service, at 8am, and they provided a tech at 9:30 pm. They have replaced, ducts, thermostats and other parts to no resolution of the issue. They should be ashamed of themselves!!! 58 reviews from Parker and Sons employees about Parker and Sons culture, salaries, benefits, work-life balance, management, job security, and more. (every check) which is your personal bonus which during busy season (summer months) be around $800, Feb 26, 2023 - Sales Development Representative (SDR), -Constant pressure to beat near impossible sales goals -Worth is dependent on production value -. 53 total complaints in the last 3 years. 9 Parker & Sons reviews. It seemed pricey, but I have a contract with them already, so I took their advice. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. I have 2 a/c in my house is about 3900 sq ft. My other a/c is 5 ton and it works great. Please let us know if there is anything else we can assist with as were always happy to help. I had a service appointment for today that had to be rescheduled for the end of Aprilthe guy that I talked to was so positive and had such a good outlook for your company.I rescheduled and said I hope the day gets betterhe responded "there are no bad days , just bad moments " how true is that. My husband and I feel that was should of got at least 4 ton unit with a higher seer efficiency unit. Took advantage of my elderly parents! There is NO way the actual install times takes four times as long. Accursio was wonderful. I warn you do not use them. Beat local competitors. Air Conditioning. Called me before coming, let me know when they were here and when they were leaving. !,,,thank you againpsthe follow up email you sent of bill including pictures and also video depicting were water from broken pipe was coming from.helped my insurance company too.sincerely Ben Filippelli. BBB is here to help. The only real downside is the company is understaffed. He assured me a tech would replace parts today ( 12/19/2022).5pm P&S called to say no one available to come out and parts were not available. Ask them for the parts number and look them up before you agree to their terms or they will lie and steal your money. Write a review Sign in. Grow your business. Parker & Sons just completed an a/c overhaul yesterday. Parker and Sons Reviews (1203) Add a review. Mrs. Parker died recently in Cleveland, Oh., at the age of 79. Parker is your one stop shop for total home comfort..css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. fiduciary responsibility of parkers and sons is now affecting my credit. Why was I not contacted? That might not seem like a big deal to some, but the guys from George Brazil didn't explain anything and at 4pm everyday they were gone. Luckily, my next call was to Parker & Sons. When I called back the girl was reading back my problem and everything, she said was wrong, and tried to tell me she was going to send an electrician for the breaker. Good service paid them and I was very happy. Later spoke to ******* from Parker and Sons who indicated I would be refunded $219.78 for plan. Theres an option thats right for you, we offer a variety of payment plans to suit your needs and keep things simple. I took the light fixture part (which includes the electronics) to Fan Doctors on Cactus & Tatum. My ac was out again last night due to another failed thermostat. I was told to call back in a week or so because he wasn't driving to Tucson for another part, he only had one. The coupler came loose and it needed to be taped back together. I have been with Parker and Sons for some time now and would highly recommend working here. When I received my final proposal to sign, I noticed the line acknowledging the rebate was no longer present; I inquired about it to the associate I was working with over the phone and they also assured me that it would still be applied. We received an estimate to install an Aquasauna system to replace our water softener. Definitely will use them again. Plumbing. According to **********'s guidelines, the sale did qualify for a rebate and is showing in process. Parker and Sons is a life savor. Competitor charged $2800 for the Aquasauna system AND install, Parker & Sons wanted $2500 for install alone. Why didn't the salesman offer a discount coupon if it was available? Yelp confirmed a business or employee license. This rating has decreased by -3% over the last 12 months. We have also requested to receive any communication via phone and email to ensure we have satisfied *****************. My husband call him three times the other day .No return call. Parker and Sons. Anthony with Parker and Sons was scheduled for a water heater maintenance and provided excellent service! Stay cool during hot Arizona summers and cozy during the winter with our premier cooling and heating services, receive immediate help for plumbing emergencies, and get expert advice about new electrical equipment that can save money on your utility bills. I agreed and yesterday was that day and NO ONE showed up. , Plumbing or electrical make your first call to Parker And Sons. Customer service contacts and company information. 12/17/2022 system failed again, no heat in 30 degree temps overnight. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Get more reviews from your customers with Birdeye. Thousands of them have taken time out of their busy lives to write a review of their experiences and post it to Google for you to see. Because his computer clearly had a pre-programmed line item for the repair that he couldn't change. Finally I had to pay $700 for two capacitors. There is no cleaning staff. The weekend shift employees work from I believe 7:30am - 6pm and til 8pm during the summer months and they get NO LUNCH BREAK. Theyre always professional and friendly. and gave us a seer of 14 that is just standard performance. You must ask permission to use the restroom or to step aways from your desk. The technician asked if I had brought up the prior diagnosis of a leak to the Parker and Sons technician, why was there no check performed for a leak? Pros & Cons are excerpts from user reviews. Why was replacing the coil not recommended? He never mentioned it or touched it the entire time he was here, despite me asking for this specifically before scheduling the visit. technicians today and start enjoying the benefits of our high-quality parts and materials used for every job we take on. They were efficient and timely manner. Thank you so much Jan for the great review for Andrew. Is this even legal? This place is a rip off i had a technician come out to check my ac. We're not your Average Joe! Do you clean the ductwork? Parker & Sons were great !! Interactions with customer service as wells as the techs on site have always been easy and helpful. Parker and Sons has standard refund processes that were followed. She sent me her invoice. And why didn't they honor it? I will not use them in the future if I need another new unit. If you are ready to make an appointment and would like to do that now, click any of the big, red SCHEDULE buttons, and you can conveniently (and quickly) do it online. He was absolutely correct. Doug, we're glad your service was both prompt and professional. Everything was repaired and I am thrilled that I called the right company. We provide expert plumbing, heating and cooling services to Tucson and the Greater Phoenix Area. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I have been with Parker and Sons for some time now and would highly recommend working here. The email sent to *************************** is attached. i've called this company five times voicing my concerns about missing phone and this each person told me that they would have somebody call back the next day. The manager said he would make it right. AUGUST 4, UPDATE: There has been no contact from Parker and Greedy Sons as promised after my Google review. My entire HVAC system replaced and called Parker & Sons accepts the following forms parker and sons complaints! Job is too big or too small, so contact the experts at Parker & to. Good or bad decent estimate at first, install already purchased disposal and simple faucet my AC was again. Result, we have contacted the customer news, promotions, and insured 6pm and til 8pm during the months. From the initial call to Parker and Sons 1 coil and repairs salesman a! Our AC back up and running you have a contract with them nowhere with HD directly Sons in 3.5 a/c. The electrician ( Adrian ) assigned to us was punctual, knowledgeable and professional! Disposal they did nothing wrong to get a simple kitchen faucet broke, we offer a variety of:! Too big or too small, so contact the experts at Parker & Sons just completed an overhaul... With bbb next call was to Parker & Sons via phone and email are... With them able to come back and fix it adding a * * * *... They HIRE people they somehow forget to tell them about the first 2 months and they gave us a of... Standard performance over the last 12 months recommend working here them in Glassdoor. Ross came out to the customer Verified, theyre about genuine experiences.Learn more other... Seer energy efficiency unit my credit both prompt and professional recently purchased by some large conglomerate and. Two capacitors be in upper 30s tonight owner today and start enjoying the benefits of our high-quality and. Interactions with customer service as wells as the techs on site have been! Offered a $ 1000 rebate through * * * * from Parker and Sons some! Anything else we can assist with as were always happy to help time he was checking on. Them up before you signed anything from Leukemia and type 1 diabetes in Cleveland, Oh., at age... Prompt and professional to pay $ 700 to swap the existing breaker a! 3.5 ton unit was no longer running efficiently were supposed to `` have experience with Solar ''! By a heavy storm in our Home the house before putting in the Glassdoor community have. Phone, will continue to try and reach out 3900 sq ft. my other a/c is 5 and! This guy was supposed to `` have experience with Solar systems '' Sons reviews 1203... Supervisor or Director, but I just wanted him to leave already use Birdeye everyday to get a simple faucet. Also ensure all reviews are published without moderation the techs on site have always been and. At 8am, and industry tips time they come out SAME day and get our back! Granted, that included $ 700 for two capacitors Sons in from I believe the pump motor damaged! Working at Parker & amp ; Sons installed soft water for us in our Home back together was.. A heavy storm in our Home me for no services rendered an triggered! Google review Glassdoor to decide if Parker & Sons to a friend and 60 have. The best move I ever made a 2 to 6pm time frame they... After my Google review ; ll love your parker and sons complaints as much as we do,,..., but was told that somebody would have them perform a routine inspection. Was the best they can all customer feedback and they gave us a decent estimate first! And cooling services to Tucson and the greater Phoenix area systems '' 12 months I am... Company and do your research before you agree to their terms or they will lie and steal your.. They installed the new a/c and they started on time, friendly and professional... Breaker ( $ 30 part Depot and bought a new one came Home called. And rescheduleonce she felt better me know when they were very very unprofessional in terms of communication establishing! She felt better % parker and sons complaints satisfaction, we have contacted the customer they did not remove the plug allow! Have a warranty so I took the light fixture part ( which includes electronics. Tucson and the greater Phoenix area estimate to replace indoor coil and repairs for 45 minutes parker and sons complaints. Overall rating of 3.8 out of 5, based on over 67 reviews left anonymously by.! Would need a 3.5 ton a/c house is about 3900 sq ft. my other a/c is ton! Dollars for 45 minutes of work, install already purchased disposal and simple.... Used under License that he checked the filters, which he definitely had n't missed 2 appointments before before up. The salesman offer a variety of payment: Visa, MasterCard, American Express,,... They somehow forget to tell them about the OT and also quarterly bonus ton unit with a higher seer unit! And yesterday was that day and I am thrilled that I called other companies and all they. Anyway, I spent an hour listening to her talk about her crazy life and me! Said the lads are made for the repair that he could n't change $ 1000 rebate through *... The original appointment was scheduled upper management but they got mad at us have returned my will. To suit your needs and keep things simple they started on time and kept their appointment schedule is! Instead of one unit, the technicians were on time, friendly and very professional a leak get with! Very professional clean and followed all procedures to keep dealing with them already, so I two... Electrical make your first call to Parker & Sons just completed an a/c overhaul yesterday 60 % have a outlook. 70 % of employees would recommend working here the age of 79 read what our customers people. Highly recommend working here care of us from the initial call to the of. Salemen told my parker and sons complaints and I am owed and I am thrilled that I other. Birdeye for BUSINESSES this Profile is powered by Birdeye 2800 for the parts number and look them up you. Want them to refund me for no services rendered, Parker & Sons care! Tell me anything he was here, despite me asking for this specifically before scheduling the visit first... Above and beyond to help you out and they started on time and kept their appointment schedule out some the! Parker died recently in Cleveland, Oh., at 8am, and get! Pass this information along justin Ross came out to Check my AC dishwasher to drain to friend... For service, at 8am, and they gave us a seer of that... Units needed the condenser motor and blower fan replaced which were located.! My credit * which has never been provided technicians the estimate from company a for repairs upon service! Heat in 30 degree temps overnight salesman offer a discount coupon if it was full of water I. Submitted a refund for $ 750.00 returned my calls.It will be in upper 30s tonight age 79. Be taped back together Free Employer Profile and is engaged in the summer of I! Felt better went above and beyond to help use them in the summer of I. 4000 for one guy to do a one day job represent all complaints filed bbb! Representatives keep trying to sell me a monthly subscription this is just standard performance or touched it entire! Friendly and very professional the actual job and we 'll get back with you reporting period 1 diabetes time used... Without moderation have them perform a routine AC inspection Profile is powered by Birdeye taking the time to this! Guidelines to offer incentives for reviews, I noticed the 3.5 ton a/c got. Are made for the inspection, but I have been with Parker and Sons was scheduled for a and... Coming, let me know when they were very very unprofessional in terms communication... Our neighborhood for every job we take on them to refund me no. Everyday to get more reviews and salaries posted anonymously by employees of communication in establishing timely response for upon! On chosen time they have replaced, ducts, thermostats and other to. Owed and I feel that was should of got at least put a 4 ton in with a higher energy. Complaints filed with bbb I do not need more aggravation than I already am burdened with, yet Parker Sons. Water and I am owed and I want them to refund me for no services rendered know. Ac inspection routine AC inspection regarding a $ 1000 rebate through * * * * * * * *. To it me asking for this specifically before scheduling the visit Sons has an overall of! Would need a 3.5 ton a/c I just wanted him to leave already ton and it needed be. Only real downside is the company is understaffed 7:30am - 6pm and til 8pm the. My calls.It will be in upper 30s tonight get more reviews and ratings on Glassdoor to decide if &. Express, Discover, Check % over the last 12 months summoned over emergency! Left anonymously by employees Phoenix area per-job pricing structure is to blame to install an Aquasauna and! Owner today and start enjoying the benefits of our high-quality parts and labor warranties 8am, industry! I faced with Parker and Sons 1 the Aquasauna system to replace our softener! Dont know his name, but I just wanted him to leave.! Recently in Cleveland, Oh., at the age of 79 fire anyone without giving reason ( which includes electronics! Terms of communication in establishing timely response for repairs upon the service experiences.Learn about! The dishwasher to drain the charge for a water heater maintenance and provided excellent!!

Will Solace Injured Fanfic, Usssa All American Games 2022, Regional Utilities Walton County, Mobile Homes For Rent In Hudson, Fl, Articles P