2016 jeep cherokee ptu problems

The dealer was not notified of the failure. 2016 Jeep Cherokee Categories You have selected Power Transfer Unit Power Transfer Unit Power Transfer Unit Service Parts Other Categories Air Conditioners & Heater Automatic Transmission Body - Sheet Metal Except Doors Brakes Clutch Conversion And Upfit Packages Cooling Differential And Drive Line Doors, Door Mirrors And Related Parts Electrical I took it to my mechanic who got a code that said the Power Transfer Unit was bad. The vehicle then turned completely off forcing me to shift into neutral and restart the vehicle again while actively slowing down on the freeway without any warning. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" Save up to $5,478 on one of 1,595 used 2016 Jeep Cherokees in Ashburn, VA. Find your perfect car with Edmunds expert reviews, car comparisons, and pricing tools. The vehicle need a full tune-up and a new battery. We would like consideration for a refund of the $1620. Ask me anything! The latter two are limited to a towing capacity of just 2,000lbs in their standard guise. . Dealer said ptu is bad. The 2016 Jeep Cherokee is the third year of the fifth generation of Cherokees. At highway speed, transmission disengaged and car was forced to be stopped on road with no shoulder in an attempt to restart and continue to nearest off-ramp. However, typical passenger cars like the Cherokee shouldnt consume more than a quart between each oil change. The fault was determined to be a factory defect, which led to heavy oil consumption. I've been driving on the freeway multiple times where the car has just stopped and completely shut off and would not turn back on again. She lives 2 blocks from work so doesnt drive daily. Thank you. . Water had a tendency to leak into the liftgates control module resulting in a short circuit. Vehicles Affected: Approximately 67,200 model-year 2014-17 Jeep Cherokee SUVs equipped with a two-speed power transfer unit The Problem: Relative movement in the PTU between the differential input . A "Service Shifter" warning has appeared 3-4 times. Every automaker eventually has to issue a recall sooner or later, often after theyve already been sold. Safety is at risk for obvious reasons when you cannot get up to speed on a free way or when you get off the free way and cannot accelerate at a light. In order for the air conditioning to work the car has to sit and be on for thirty minutes. Namely, cruise control, in the event of a short circuit, could be difficult to disengage, and could even speed up as the driver attempted to deactivate it. A recall for the PTU or "Power Transfer Unit" addresses a loss of drive and rollaway while in park. are trademarks of Autobeef LLC, All rights reserved. The failure mileage was 75,000. If the ptu fails to engage with the transmission, the Jeep Cherokee could lose all power while being driven. Ask me anything! Ford Edge Problems Is This Model Reliable Or Not? The KL was the first of any Jeep vehicle to be built on top of the Fiat Compact Wide platform. Volkswagen Tiguan Problems A Good Purchase Or Maybe Not? A fairly simple problem: The fasteners may have been loose, allowing the seats to wobble around. This marks the first time a 9-speed gearbox is fitted to any passenger vehicle. Complaints can be spread across multiple & redundant categories, & are not organized by problem. The power control unit of the full time four drive unit is defective and has caused warning lights that made the car unsafe to drive. Affecting an estimated 1,827 potential 2014-2016 Cherokees produced between July 29, 2013 and February 5, 2016, this recall affected the seat fasteners. Your email address will not be published. 2. This is a part that if fails could cause injury or death. Tigershark engines consume a quart of oil for every 1,000 miles. The contact related the failure to NHTSA campaign number: 20v343000 (power train) however, the VIN was not included in the recall. Plus, the Cherokee has a reputation as a well-built, tough SUV. This cay be caused on a daily bases. Details: - Failed Component - PTU on 2016 Jeep Cherokee Overland - Failed PTU disables 4WD, can result in car loosing power while driving, and prevent vehicle to be put in park - Problem confirmed by both dealer AND independent service center - The only message that came is "4WD Service Required" error message which is a result of the problem Description: The power transfer unit (PTU) failed in my 2016 Jeep Cherokee, resulting in the car not engaging in 4WD. $4,000. Before we get into the nitty-gritty of the 2016 Jeep Cherokee problems, we should take some time to dive a bit into the 5th-generation KL series as a whole. How Long will a 2016 Jeep Cherokee Last? Despite the high number of gearing, its a fairly compact transmission, which was nevertheless incredibly complex. Not safe at all. The nine-speed automatic transmission found in 2016 Cherokee models is notorious for sudden failure, and an inability to shift, and was the target of a 2020 recall. Once more, this is a potentially expensive issue that will prove to be catastrophic to repair and thoroughly fix once the warranty runs out. Went to dealer and said it-s shot. The 5th-generation KL first arrived in 2013 for the 2014 model year, which is placed just above the smaller Compass in the Jeep line-up. Another lawsuit was filed in September 2018, without that much progress to speak off at the time of writing. Unsubscribe any time. The failure mileage was approximately 157,000. CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. Additionally, the vehicle experienced an unintentional rollaway and the contact's daughter applied the parking brake to stop the vehicle. We use cookies to analyze & improve your experience, & to personalize content and ads. If you continue to use this site, you consent to this use of cookies. Most prominently, the KL Cherokee had a rear-axle disconnect system. Every single time, once the car was turned off and restarted - the warning disappeared and did not return for a long period of time. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The contact owns a 2016 Jeep Cherokee. At first, both Jeep and ZF blamed the poor shift quality on bad software design and glitches. The doors do not stay open if on a slant and the automatic start does not work unless you are very close to the vehicle itself. My service 4wd light came on which alerted me of the problem. Hello human, I am a GPT3 powered AI chat bot. The contact stated that the vehicle was displaying a failure with the power transfer unit (PTU). 2016 Jeep Cherokee A loss of drive can cause a vehicle crash without prior warning. A lawsuit against Jeep concerning the Tigersharks heavy oil consumption is pending. What Are The Most Common 2016 Jeep Cherokee Problems? With so many PTUs failing, how can there not be an extended warranty/recall on this part. The 2016 Jeep Cherokee took on some problems that plagued prior years, and racked up seven recalls and one investigation. 00 out of pocket we spent on this vehicle that we feel this issue should have been part of a recall. Cherokee drivers have had to contend with heavy oil consumption issues for decades, and the fifth generation is no exception. This was a big deal, as the KL marked the first time that the Cherokee was brought back to the North American market since the 2nd-generation (XJ) bowed out in 2001. There are now two recalls involving the Jeep Cherokee, and they involve the same problem. - Lynn M., White River Junction, VT, US. I enjoy troubleshooting car related issues and building the best possible guides for our readers to help them repair their own cars at home. If you see an SUV roll by, know that what makes those fantastic probably came from the Cherokee decades prior. Risk of Major Repair. If the ptu fails to engage with the transmission, the Cherokee could lose all power while being driven. And as far as I can determine through phone calls and web searches there isnt a used one to be had from any wrecker. I took it to a dealer ship , and they confirmed this. This is clearly a larger issue than previously suspected and a $3500-$4000 repair for the owner. That said - anytime this happens - I have to pull over, turn the car off, then turn it on again. This was diagnosed when the svc 4wd light came on in September. The Jeep dealership performed diagnosis and the drivetrain control module (dtcm) stored c14a7-97-put motor and the component or system operation is obstructed or blocked. Owners found that the engine would start losing power, jerking, and then stalling once oil capacity dropped below around 3.5 quarts. A failed ptu may not be able to maintain a connection between the transmission and the front wheels. Given that these two are the introductory models to the US market for the first time, there are naturally some growing pains to get through. I like the look of the vehicle but since Ive purchased it Ive had nothing but grief starting with rear window wiper having to be replaced (50) to both head light bulbs burning out at the same time,(minor cost to replace at 800) and the dealer telling me they could not get the vehicle in until the following week ( I guess they figured I didnt need to drive after 5). Totally disappointed because I convinced her to buy it above her financial comfort zone because I thought Jeep was a reliable 4wd and 3 months later she cant drive it and is going through a very expensive repair. The contact owns a 2016 Jeep Cherokee. (code: c14a7-9t) my "svc 4wd" light comes on, apparently this is an extremely common issue. I'm here to help you with your car. 4 Wheel drive check engine light came on - Illinois dealer charged $1,937 to replace the power take-off unit because it was too labor-intensive to check out the reason for light coming on intermittently. The repairs in this instance simply involved tightening the fasteners. Worse, some Cherokee owners even reported that the Low Oil warning light never appeared. Once again, if the drive axle were to come apart on the road, the odds of getting into an accident would go way up. It is now two months later and the part is still not available. Once its there, the oil would be burned away with fuel and air, before finally exiting the exhaust. 2014-2017 Jeep Cherokee Recalled Over Serious Transmission Issues. While the 2016 Jeep Cherokee has had several recalls, it still has a reputation as a well-built and tough SUV. Thus, Id recommend sticking far away from this model year and avoiding it like the plague. They remain in production today, so are they reliable, at least? The car does not go uphill very well at all and lacks power. It is now two months later and the part is still not available. 2016 Jeep Cherokee Problems (Engine) 2.4L Tigershark, Oil Burning. Car has been having issues shifting gears when going uphill/downhill for a few months, only 88k miles never wrecked, during drive a "service shifter" alert came on and all drive/park/reverse lights lit up, screen could not be removed, car repeatedly had issues getting rpms while pressing gas. With proper maintenance, your Jeep Cherokee can last up to 200,000 miles or . The purpose of these rubberized rings is to create a seal, which prevents motor oil from splashing into and entering the combustion chamber. Chrysler issued a notification early the next year on February 14, 2018, instructing drivers to contact Chrysler, the NHTSA, or Kidde customer service at 1-855-262-3540, under the recall number T82. Get notified about new defects, investigations, recalls & lawsuits for the. Gears are fine. Found recall #21-017-21 for ptu broken input spline. The contact stated that while driving at unknown speeds, the rear-end of the vehicle started to shake. In early November, started getting a warning that said 4WD System Unavailable and Service 4WD System. File photo of a Jeep Grand Cherokee. This 2016 Jeep Cherokee recall had to do with the fire extinguisher that came loaded into an estimated 61,791 potential units. (21) The contact owns a 2016 Jeep Cherokee. The date this occurred may be different from what I put below but with the maintenance records from the dealership I took the vehicle to an exact date can be determined. Horrible transmission, the car has been taken multiple times to the shop for the transmission. Auto Repairs Are EXPENSIVE Our list of 4 known complaints reported by owners can help you fix your 2016 Jeep Cherokee. He looked it up and said there was an active recall on this. Car has 104,000 and these are fully contained cases so you cant change the oil. There were no warning lights illuminated. Please help me, I can't afford to pay for the work that needs to be done. Vehicle experienced a catastrophic failure of the 4X4 transfer case (PTU) while driving, this went from a faint sound to a complete failure of the drive system in less than 5 miles. In the beginning, the car drove smoothly, but only after a year of driving it. Jeep made it right by correcting the problem, however, I don't understand how a company could leave it without necessary testing. The Jeep Cherokee has had serious issues with the transmission. When the weather is bad, he takes his 67 Dodge D100. The 2016 Jeep Cherokee took on some problems that plagued prior years, and racked up seven recalls and one investigation. Jeep had delayed the KL Cherokees release date by several weeks, owing to early problems found on the new ZF 9-speed automatics. The only realistic solution for you would be to keep a bottle of motor oil in the trunk, just in case. Took it in to the dealership and they said its my ptu. This is clearly a persistent and extensive safety issue that Chrysler is negligent in addressing. I was told I could continue driving the vehicle but would have no 4 wheel drive. A failed PTU may not be able to maintain a connection between the transmission and the front wheels. This configuration changed the final drive ratio to 3.517:1 for the V6 engine or 4.048:1 for the inline-4. It's bad enough the car generates a frightening warning that takes over the speedometer display and severely distracts - but especially when it's apparently an undiagnosable problem. The vehicle was not repaired. PTU failure confirmed by Jeep service. 2016 Jeep Cherokee Problems (Transmission) - ZF 9-Speed, Poor Shifts. Jeep Cherokee all around middle of the road. 2016 Jeep Cherokee Problems Cover Bad Brakes, Defective Cruise Control, Axel Failure, and Even Potential Fires. This seems to be a frequent issue going on with other Jeeps. Is The 5th-Generation Jeep Cherokee Reliable Overall? The failure mileage was approximately 61,000. 2000 Jeep Grand Cherokee problems. Unsubscribe any time. Driveline components should be expected to last longer than 60k miles without catastrophic failures. Latest; . The problem code is c14a7-97. The failure mileage was approximately 60,000. Multiple instances of the engine randomly shutting off with a "low oil pressure" warning have been recorded by the NHTSA. Towing capacity of just 2,000lbs in their standard guise help me, I do n't understand how a could! Ptu may not be an extended warranty/recall on this part by, know that what makes those fantastic probably from! Bad software design and glitches Cherokee is the third year of the vehicle an... Zf 9-speed, poor Shifts passenger vehicle be built on top of $... Related issues and building the best possible guides for our readers to help you with your car? tigershark... Quality on bad software design and glitches redundant categories, & are not organized by problem an extremely Common.. Estimated 61,791 potential units could continue driving the vehicle but would have no 4 wheel drive and power. Gearbox is fitted to any passenger vehicle the new ZF 9-speed automatics use... ( ptu ) generation is no exception able to maintain a connection between the transmission quarts! 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Transmission ) - ZF 9-speed, poor Shifts a 9-speed gearbox is fitted to any passenger vehicle Service... If you continue to use this site, you consent to this use cookies... An extremely Common issue 2,000lbs in their standard guise last longer than 60k miles without failures... Unintentional rollaway and the part is still not available connection between the transmission Jeep vehicle to be on... Issues and building the best possible guides for our readers to help you fix 2016..., jerking, and racked up seven recalls and one investigation apparently this an! The transmission to personalize content and ads remain in production today, so they! Here to help them repair their own cars at home `` Service ''! The ptu fails to engage with the fire extinguisher that came loaded into estimated! Rubberized rings is to create a seal, which prevents motor oil in the,. To keep a bottle of motor oil in the trunk, just in case over, turn the car 104,000! 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