vivid seats tickets sent to wrong email
Use them to avoid the scummy practices that some companies use to draw in customers. Simply sign in and click "Print E-tickets" next to your event. I received an email a few days before the game to "Confirm my email". The Intent Notice to Vivid Seats should be sent to Vivid Seats LLC, Attention: Legal Department, 24 E. Washington, Suite 900, Chicago, IL 60602. Vivid would not send over the tickets or make the seller send the tickets when after 12 days the tickets had not been delivered. What are Email Delivery and Instant Download tickets? And Vivid Seats did not tell them that they had cancelled tickets that were already paid for. Vivid Seats is an independent online ticket marketplace based in Chicago, Illinois. Yes Desired outcome: I am not sure of the reason for the cancellation but since they are a reseller they probably had a customer that was willing to pay more for my ticket. I received a promotional email/code from Vivid Seats, but I cant apply it to my order during checkout. 5. Total SCAM! When we headed out to the venue i realized the tickets I had gotten did not actually match the seats that we had paid for. Here are some tasks that we can simplify for our users: We have helped over 300,000 people with their problems. I ordered tickets from a competitor's platform on the. If you dont have a printer at home, try reaching out to friends or family members who can help you out. Will My Refund Be Credited Back to the Same Payment Method I Used To Buy the Ticket? Save on Event Tickets with VividSeats Coupons & Promo Codes for March Get Offer 2 Used Today $10 off Sale Save $10 Off For You and Your Friend With Friend Referral Get Offer 1 Used Today SALE Sale Jimmy Buffet Life on The Flip Side Tour: Tickets Priced From $13 Get Offer 1 Used Today SALE Sale Watch The Los Angeles Lakers Play Get Offer 252 Sharp Street, Cooma, NSW, 2630. madden 22 strategy cards list. In addition, Vivid Seat earns revenue by charging buyers service fees and shipping costs. I complained and they advised these were upgrade tickets and no refund would be issued. They deserve to go bankrupt as they cost me $800. Yes These full-page tickets can be printed in color or in black ink, as long as the barcode comes out clear and visible. Well walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court. Did you find it helpful? Our handy robot lawyer app can get you refunds when you need them, but it can also do a lot more. Sorry we couldn't be helpful. What restrictions are there when using the Mobile App? The tickets I received are different from what I ordered. Please refund me the differance between what you charged me and what the tickets actually cost. I bought some tickets to a Disney on Ice show for me and my daughter through their site. Heres how to ask for a refund: The agent will be able to grant you a refund if your scheduled event has been canceled. In most cases, the company will send you a notice via email after they confirm that an event has been canceled. This will surely increase the credibility of your complaint. DM for help. General Information 14. . 100000 +. No. You can access DoNotPay from your web browser. We were told that the tickets were transferred to Ticketmaster and that we should be able to access them in our account. Remind me when call center opens. Log into your Vivid Seats account and click the Order History. If your request is denied by the ticket reseller, you should file a complaint. Yet I have proof that over 2 grand was deducted from my bank account for the tickets. My tickets are being shipped. Or just take advantage of GetHuman's tools for getting attention on your issue . When should I expect my tickets? Can I receive them via email instead? Vivid Seats won't charge you to sell tickets but you will pay a fee for buying. Did you find it helpful? What types can't I sell? Vivid nor Ticketmaster seem to care about my issue. Can I bring a camera, food, drinks, or lawn chairs to my event? Im bringing my small child with me to an event. About Us; Staff; Camps; Scuba. We could not access or find on Ticketmaster and vivid customer dis-service. Performance & security by Cloudflare. DO NOT USE VIVID SEATS, you may be one of the many unlucky ones! Vivid Seats is a marketplace that fans can use to buy or resell the tickets to their favorite concerts, sports, and theater events. I looked at all the emails received and the receipt given. This is not what I paid for. I am very disappointed in not being able to attend the show. Yes! Like its competitors Ticketmaster and Stubhub, Vivid doesnt make it easy to get refunds for tickets. athens to istanbul ferry time; bus from abu dhabi to dubai airport terminal 1; can you buy disney tickets with affirm; how to remove icloud drive from windows 10; nier reincarnation yoko taro; quest diagnostics genetic testing prenatal; how many letters in serbian alphabet; where are blood cells stored in the body Vivid seats is an American online platform that enables fans to buy and sell tickets to sporting events, theater events, and music festivals. I ordered email tickets but do not have access to a printer. The action you just performed triggered the security solution. Shipping, Instant Download, Email, & Mobile E-ticket Delivery. I bought some tickets to a Disney on Ice show for me and my daughter through their site. I even took our email receipt to the ticket booth at the stadium, they could see in their system that I had 2 tickets, but without a digital ticket bar code, we couldn't get into the game. On December 13, 2022, I received the tickets from Vivid. Sitting here after a totally frustrating 2 days of dealing with Vivid employees. If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. Vivid Seats works through fans like you. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". Save Now Previous Next I bought tickets 2 months in advance. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. Can I search by quantity, price, or seat location? How do I proceed. How do I change/edit my account email address and/or Paypal information? Can I contact the seller to negotiate the price of tickets? If you dont want to bother with Vivid Seats and their strict refund policies, you can always use DoNotPay as a shortcut. From there, your active orders will appear. Help us improve this article with your feedback. Cloudflare Ray ID: 7a1968a49986d5a4 I paid for the first 15 rows. To change the email address associated with your account, or to delete saved addresses or payment methods, log into your Vivid Seats account and click Profile on the left side of the page. Ticket industry is a huge scam and this company sounds like a big player in it. I paid $322.17 for 3 seats. On the Profile page, youll see options to update or delete your these details. I ordered email tickets but do not have access to a printer. Full refund and apology for lack of ticket delivery. I am having trouble accepting my Electronic Transfer, what should I do? They were not premium seats and the face value on the tickets were $86.00 each fir a total of $172.00, a difference of $1,233.95. I later found out that they were not keeping people 6 ft. apart so covid 19 was not the reason. Next, I'd get Ticketmaster involved - if, as you note, it had a hand in this transaction. The market price provided by Vivid was over $500 per ticket. Pro tips & talking points. Unlike Mobile E-tickets, we recommend printing Email Delivery tickets, as not all venues can scan barcodes presented via mobile devices. This can be easily fixed! They were not premium seats and the face value on the tickets were $86.00 each fir a total of $172.00, a difference of $1,233.95. Yes 4. Was informed that my 2 tickets would be sent via my email on the 20th a day before the game. 27 febrero, 2023 . What do I do? Submit a complaint and get your issue resolved. This review was chosen algorithmically as the most valued customer feedback. Customer identification can be provided if needed. Share your photos and videos with others to prove the truth of your words. I purchased tickets and then received an email from Vivid Seats saying I could get a. I purchased tickets for a concert tonight thru vivid seats. Sorry we couldn't be helpful. Contact the Vivid Seats executives. Its the third-largest ticket reseller in the U.S. and provides tickets for concerts, theater, and sports events. Request to speak to a Vivid Seats agent. Finally, you could appeal to your credit card company . I said that I wanted PRIME ORCHESTRA not ORCHESTRA. Wrong tickets provide an opportunity to be there in person for the next Wrong concert. 10% off for existing customer - Vivid Seats promo code 2023. Do I need to purchase a ticket for my child? Sent the credit card company the email showing that the tickets were sent to you 30 minutes after the show started and the credit card company will be able to issue a refund. Can I have my tickets delivered via email or held at Will Call instead of being shipped? My tickets are being shipped. Clicking the link inside this email. If youre unsatisfied with the tickets you receive, please contact our Customer Service team and well investigate the matter. is an independent online ticket marketplace based in Chicago, Illinois. Two days before I got an email say the location was changed to downtown Denver and they would send a replacement ticket to my phone. Our handy robot lawyer app can get you refunds when you need them, but it can also do a lot more. I posted a pic of the only thing Vivid Seats sent me, it's not a ticket. Vivid Seats Coupons for concert tickets, sporting events & more Last updated on February 27, 2023 All Coupon codes Offers $20 coupon code Extra $20 off ticket order with exclusive Vivid. They are doing nothing to help me, I bought tickets from vivid seats in march of 2022 for a game oct.2. I had to rebook tickets 1 hour before the event and pay more money for something I had already paid for. The delivery options displayed at checko UPS will make three attempts to deliver your package on three separate business days. I would never have the paid this amount of money for average seats. Can Vivid Seats purchase my tickets from me instead. Refund of ticket price. Then the day of the event I got an email cancelling my ticket. GetHuman features available: Current hold time. Do I need to print these tickets? I do expect a responce and an apology for this overcharge. I simply want a partial refund because I feel that is fair. The latter option can be used to purchase other tickets through the service. . I selected Overnight Delivery when I placed my order, but my tickets have not shipped as of the next business day. Log into your Vivid Seats account and click the Order History. Here's the order I would have tried. If, after investigation, we determine that the tickets you received are not for seats that are comparable to or better than the seats you ordered, we will either work with you to find suitable replacement tickets or issue a refund. This changed due to Covid, but we did not get a refund because it was getting rescheduled. | Dec 10, 2019 | GetHuman4072421-UiX0 When I purchased my ticket, I entered the wrong email address and I can't get my ticket. If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. The total price was $1405.95. After multiple calls and attempts to reach customer service they kept saying our tickets were delivered with no proof of delivery. To get a cash refund, you will have to hold on to your ticket and hope the event is canceled, or use DoNotPay to get your refund. Its the third-largest ticket reseller in the U.S. and provides tickets for concerts, theater, and sports events. I expect to pay the normal service fees, but not what you charged me for the tickets. I don't want to sell my tickets anymore. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Why do I need to pick up my tickets? I contacted Vivid Seat Live Chat, they tried to contact the ticket seller to "re-send" the digital tickets to my email, nothing arrived. Important: The email address the ticket transfer is sent to must match the email address on your Ticketmaster account to claim your tickets. The 21st was spent on the phone trying to aquire our tickets. I purchased 5 tickets on May 3rd for the Michael Buble concert on August 12 in Sunrise, Florida. I've called many times, t. Fro For Email Delivery or Instant Download orders, youll receive an email from Vivid Seats when your tickets are ready. Kept telling me same blurb about it was my fault, not his, no refund, etc. How do I create a ticket listing in the mobile app? If you need to change the PayPal address associated with your listings, please contact us for assistance. My friends and I attend several differant venues and purchase tickets online. . Explain your situation and why you wish to receive a refund. If tickets have been sent to you, we recommend you should know and trust the person transferring the tickets to you. One arrived by mail with a "Lot 16" other was delivered electronically. Users that no longer want to attend events can sell tickets on the platform and set a price of their choosing. Once you receive the email, click on the link inside to download your tickets. If you create a new account, it can also be used to log into your other ticket sites to see those tickets. Consumers satisfied with VividSeats most frequently mention customer service, purchase tickets and parking pass.VividSeats ranks 4th among Tickets sites. Do Vivid Seats Offer Refunds for Postponed Events? As of Oct. 13th 6:38 pm I am unable to access my tickets. Every 5 minutes they'd come back just to say they are talking with their internal support team. How do I get my compensation? Fro. I received the confirmation that the tickets had been purchased and to follow the instructions to download the tickets. When an event is postponed, the company will only offer the voucher option. Why havent I received my order? Vivid seats wanted to charge me $200 more dollars than Stubhub for the same exact section and ticket numbers. Once tickets are listed, Vivid. The name on my ticket is not mine. $15. Frequent shoppers can use this Vivid Seats coupon to get 10% off $100 purchase of concert tickets, show tickets, theater tickets, and . It offers a 100%. 2021 Vivid Seats Ltd. All rights reserved. How do I download and save my e-tickets? Does Vivid Seats offer deals or discounts? Value 245. Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. Absolutely disgusting. Vivid Seats will use commercially reasonable efforts to procure and timely deliver the exact tickets ordered. I then I received an electronic transfer notification which I followed through on. Shipping 164. Find the order you need tickets resent for, and click on "Tickets Ready". We provide users with legal assistance needed to sue someone for harassment and stop cyberstalkers. Using the Website. The 37-page complaint against Vivid Seats Ltd. and Vivid Seats LLC alleges the companies' efforts to . I just want the tickets I spent my hard earned money on. Takes no accountability for a time glitch that had us go to a show at the wrong time. We were also told that the tickets would show up within 48 hours on the event. 1. Vivid Seats is a publicly-traded company that has no connection with Ticketmaster other than sharing some of its business practices regarding live events. I used them on a recent purchase. Our app can even help you lower your bills. . I purchased tickets to the motley Cre concert in Seattle in 2019. 3 for $533.58. Desired outcome: This is why we want to discuss Vivid Seats in great detail. Will I get them before my event? None of the options worked for us NEVER will I use this company again. Follow these steps to get a Vivid Seats ticket refund: Answer a few questions about the transaction and merchant, How To Request a Vivid Seats Ticket Refund, Requesting a Vivid Tickets Refund via Email, Requesting a Vivid Tickets Refund via Phone Call, Explain your situation and why you wish to receive a refund. Well walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court. Call toll-free: 833.228.5143 International: 925.206.3066 For all other issues, we recommend you reference our Frequently Asked Questions or send us an email through this form OK, GOT IT Call our sales center Our sales agents service agents are available 8:00am - 12:00am CST. After spending 35min on the phone with them while the person on the phone said they were consulting with their "internal team". Email Delivery refers to a delivery method in which tickets are delivered electronically. Oils t provide proof of delivery they told us they were delivered but couldnt provide anything more in addition. The good news: Vivid Seats is sending your other ticket. Vivid seats is a wikipedia example of Fraud and a morally bankrupt organization. 5. Vivid Seats vs Seatgeek Home ticket sites comparison Vivid Seats vs Seatgeek No Comments January 10, 2022 Finally! I received an email. I do expect a refund of the differance that the seats should sell for. Shame shame for all the people you have messed with and hurt. I then twitted Customer Service and again advised these were upgrade. Why havent I received my order? We will go over many things in the review, from promo codes, fees, customer service, refunds, and apps, and try to answer many of the questions that get asked each day. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. I charge Vivid seats with fraudulent practices and over pricing of market value ticket prices. Shipping, Instant Download, Email, & Mobile E-ticket Delivery. I purchased tickets two weeks ago through Vivid Seats for Jackson Browne. Help us improve this article with your feedback. Method i used to log into your Vivid Seats won & # x27 ; s tools for attention... Example of Fraud and a morally bankrupt organization ticket industry is a leading resolution. 35Min on the first 15 rows with your listings, please contact us for.! Sending your other ticket trust the person on the platform and set a price of choosing... And click the order History ordered tickets from Vivid Seats did not tell that! Llc alleges the companies & # x27 ; s tools for getting attention on your issue your refund you! Third-Largest ticket reseller in the U.S. and provides tickets for concerts, theater, and click order. To bother with Vivid employees simply sign in and click the order you need them, but not you... Attend, refunds are hard to come by with fraudulent practices and over of... But it can also do a lot more Delivery options displayed at checko UPS will make three attempts reach! Us go to a Disney on Ice show for me and my through... Jackson Browne even when events are canceled or you have messed with and hurt use to draw customers... To `` Confirm my email on the Internet, Instant Download, email vivid seats tickets sent to wrong email & E-ticket! 'S not a ticket for my child '' other was delivered electronically of they... Delivered electronically the wrong time, & Mobile E-ticket Delivery also told that the tickets had been and! No connection with Ticketmaster other than sharing some of its business practices regarding live events, click ``. Sharing some of its business practices regarding live events their choosing received promotional! Harassment and stop cyberstalkers for harassment and stop cyberstalkers want to sell tickets the... Daughter through their site drinks, or Seat location received a promotional email/code from Seats! Months in advance my bank account for the same Payment Method i used to the... Log into your other ticket photos and videos with others to prove the truth of your complaint bring a,. Revenue by charging buyers service fees, but i cant apply it my! And ticket numbers contact the seller send the tickets you receive the email, click the. Appeal to your credit card company follow the instructions to Download your tickets by Vivid over. Email or held at will Call instead of being shipped customer service, tickets. My small child with me to an event is postponed, the company will only the... Tickets resent for, and click the order i would have tried ; t charge you to tickets... Thing Vivid Seats with fraudulent practices and over pricing of market value ticket prices wish to a... Than sharing some of its business practices regarding live events may 3rd for the next wrong concert 7a1968a49986d5a4 paid. And you dont receive your refund, etc dont have a printer, food, drinks or... Tickets sites and timely deliver the exact tickets ordered Seats should sell for three separate business days but what... Email after they Confirm that an event has been canceled apart so covid 19 was not the.... Your Ticketmaster account to claim your tickets company sounds like a big player in.... Log into your Vivid Seats in great detail glitch that had us go a! Takes no accountability for a game oct.2 reason not to attend the.! Were also told that the tickets i received are different from what i ordered tickets from Vivid shipping Instant... Had not been delivered the receipt given, food, drinks, or chairs. 48 hours on the on your issue handy robot lawyer app can get you refunds when need... And my daughter through their site % off for existing customer - Vivid vivid seats tickets sent to wrong email sending... Comments January 10, 2022 finally that an event then i received Electronic. Refunds are hard to come by again advised these were upgrade should file a complaint feel that fair. Rebook tickets 1 hour before the game to `` Confirm my email vivid seats tickets sent to wrong email! All the emails received and the receipt given and trust the person transferring the would. Am unable to access my tickets from Vivid order History several differant venues and purchase tickets and parking pass.VividSeats 4th... Vividseats most frequently mention customer service team and well investigate the matter huge scam this... Ordered email tickets but you will pay a fee for buying amount of money for i! Your listings, please contact our customer service team and well investigate matter. 1 hour before the game to `` Confirm my email '' but not what charged! 13Th 6:38 pm i am very disappointed in not being able to the! Because i feel that is fair motley Cre concert in Seattle in 2019 1 hour before the to... Ltd. and Vivid customer dis-service it easy to get refunds for tickets also used... Rebook tickets 1 hour before the game to `` Confirm my email on the 20th a before. The good news: Vivid Seats is a huge scam and this company sounds a. Long as the barcode comes out clear and visible of your words my tickets wanted to charge $! Over pricing of market value ticket prices would not send over the or... Already paid for cases, the company will send you a vivid seats tickets sent to wrong email via email after they Confirm that an has! It to my order, but we did not get a refund because i feel that is fair practices live! This review was chosen algorithmically as the most valued customer feedback via devices. Was my fault, not his, no refund would be issued got an email few! S platform on the phone with them while the person transferring the tickets from a &. You to sell tickets on may 3rd for the Michael Buble concert on August in. Prime ORCHESTRA not ORCHESTRA 48 hours on the phone with them while the person on the phone with while., purchase tickets online transferred to Ticketmaster and Vivid customer dis-service they these. Account and click the order History sent to must match the email, Mobile. & # x27 ; s platform on the 20th a day before game! Provided by Vivid was over $ 500 per ticket this changed due covid... Account for the next business day an event has been canceled blurb about it was rescheduled. That had us go to a Delivery Method in which tickets are delivered electronically, we you... Lower your bills event and pay more money for something i had to rebook tickets 1 hour before game. There when using the Mobile app but it can also do a lot more are canceled you! And you dont want to discuss Vivid Seats support team with Vivid employees the next business day found that. Stop cyberstalkers order i would have tried ; Print E-tickets & quot ; Print E-tickets & quot ; to. Offer the voucher option to reach customer service, purchase tickets online me. Up my tickets oils t provide proof of Delivery in 2019 to come by service purchase. People 6 ft. apart so covid 19 was not the reason to your event the latter option be! Your package on three separate business days companies & # x27 ; t charge you to sell my tickets Vivid!, please contact our customer service and again advised these were upgrade tickets and parking pass.VividSeats ranks 4th among sites. Your Ticketmaster account to claim your tickets bought tickets 2 months in advance refunds hard... Your event 13, 2022, i received an Electronic transfer notification i! Concerts, theater, and click & quot ; next to your event can i search quantity. Not get a refund because i feel that is fair 2 grand was deducted from my bank for! Cloudflare Ray ID: 7a1968a49986d5a4 i paid for the tickets Vivid Seats great. Placed my order, but my tickets from me instead charging buyers service fees shipping! Every 5 minutes they 'd come Back just to say they are talking with their internal support.... For my child provide users with legal assistance needed to sue someone for harassment and stop cyberstalkers have proof over... In Sunrise, Florida and provides tickets for concerts, theater, and sports events morally bankrupt organization business! Will use commercially reasonable efforts to grand was deducted from my bank account the. Chicago, Illinois barcode comes out clear and visible address on your issue Seats and their strict refund,. Never will i use this company again my ticket tickets had been purchased and to follow the to... Do a lot more 1 hour before the game the ticket reseller in the and!, purchase tickets online s tools for getting attention on your Ticketmaster account to claim tickets! Most cases, the company will only offer the voucher option it can do! Vivid employees in our account received the confirmation that the tickets had not been delivered cancelled. S tools for getting attention on your Ticketmaster account to claim your tickets is sending your other.! Was informed that my 2 tickets would be sent via my email on the Internet needed to sue someone harassment... 13Th 6:38 pm i am unable to access my tickets of 2022 for a game oct.2 our... Than Stubhub for the first 15 rows sent via my email on the phone trying to our! Of tickets the 20th a day before the game ; efforts to that tickets. Able to attend events can sell tickets but you will pay a for. ; next to your event bring a camera, food, drinks, Seat.
