report optimum internet outage

Could anything be blocking internet signals? Criterion Digital 2023. If you are having issues, please submit a report below. The most recent Optimum outage reports came from the following cities: All services not available in all areas. 01:49 pm (IST): Fresh user reports on Downdetector now suggest that the recent outage with Optimum has been resolved. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in East Bank and surrounding areas. At the moment, we haven't detected any problems at Optimum. Update: As of August 1, 2022, Suddenlink is officially becoming Optimum. Its why we continually monitor the forecast to be as prepared as possible, with fully staffed teams on standby ready to assist our customers. You should see if there are any Optimum internet outages affecting your area. Outage reports and issues in the past 15 days originated from: Tips? While there is no standard senior discount, Optimums special promotions may allow a senior to receive a discounted rate. They promise to stop stalking my mailbox, but then ramp up their weekly delivery efforts. They only let their customers know about half an hour ago. S.E. . Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well . Frustrations? Leave a message in the comments section! To pay online, sign in at optimum.net and click Pay Bill at the top right-hand corner of the page. Weve been dealing with rude people left and right and cannot get this resolved. You can choose to enroll in autopay to have your bill directly debited from your bank account each month. Having problems? ^Whitney, Hello Raemond! All rights reserved. ^Angie 2,000. The Optimum team is already aware of the situation and working on a fix, but there is no ETA yet. If you're specifically having trouble with Optimum's Altice Mobile network, also check for information about network outages at: Altice Mobile uses these networks for parts of its coverage offerings; if they are experiencing problems that could be why you are, too. 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Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Please try again later. 2,000. You don't have to spend hours trying to solve the issue. I like to always be up to date on the latest news in the industry and write about it. OPTIMUM/ALTICE COMPLAINT & OUTAGE CONTACT INFORMATION. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Vista and surrounding areas. Confirm your phone is not in Airplane mode. If rebooting your router doesn't fix the problem, the next step is to find out if there's a widespread Optimum internet outage. If so, please DM the full name and address associated with the account. Follow up in a week via email if possible to keep a record of your communications; otherwise, keep a log of your phone calls as you check your claim's progress. @optimum doesn't have patience to work with customers over 70 years old when their service doesn't work. Check your account status with Optimum to be sure your account is active. If you have any tips or frustrations you wish to share, please leave a message in the comments section! Also don't post any of your personal information. If you are stuck in a contract, Optimum will give you $500 when you make the switch to their service. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. If it's a cordless phone, is it fully charged? @optimum we are having serious problems getting our internet set up with you guys. According to multiple reports, outages in Optimum internet service have been happening steadily in recent days. Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. See if Optimum is available for your home: Sign into add enhanced services to your account now. The Borough is well aware of the extremely high number of complaints about Optimum/Altice and their cable TV and internet services. However, not all browsers allow you to take advantage of all the new features. By signing up, you agree to our Terms of Use and Privacy Policy. All rights reserved. If you want to get compensation for an outage but don't know where to start, DoNotPay has you covered in 9 easy steps: Yes. @optimum we are having serious problems getting our internet set up with you guys. Source. my latest bill is $143.70 Taking suggestions for fast internet in Tyler, TX! If commercial power is out, we use generators to power our head-ends and work to address any damage to the head-ends that may be impacting delivering service to the entire network. We are always here to help! The outage in Optimum internet service appears to primarily affect New York City. @optimum let's break up. It also includes power to our network facilities and equipment located in your area. Useful comments include a description of the problem, city and postal code. If you have a cellular-enabled mobile device, go to optimum.netand sign in with your ID and password. The problem could be in the phone connected to the cable modem. All trademarks and service marks are the property of their respective owners. She has authored 12 books, thousands of articles, and worked for IBM and Microsoft. When the front panel on the cable box displays the time, the reboot is finished. At the moment, we haven't detected any problems at Optimum. Were aware of an issue with logging into apps using an Optimum ID and password. She has been a customer since before you you were Optimum and today she called me crying asking for my help to finally leave you. We will debit 5,000. The first thing you should do when your internet goes down is to determine whether the problem is with the equipment in your home or place of business, loss of powerto your equipment, or with the service itself. See if Optimum is down or having service issues today. Severe weather also impacts our Optimum stores, if you plan on visiting, we ask that you check online to confirm store hours. Latest outage, problems and issue reports in social media. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado . {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}, Based in {{cityFromApi}}, {{stateFromApi}}. Please feel free to DM the full name and address associated with the account in order to look into this further for you. Most of them expected that the police have answers about the current outage that happened on Sept 5 th and 6 th 2019. Search Twitter for #optimumdown. So, they are currently unable to use the companys internet services (1, 2, 3). Reports in last 20 minutes. We strongly recommend that you upgrade to a more current browser. Enter an itemized list of each of your losses and the expenses/costs associated with each. This move comes after a long transition period, and were glad that the two brands are finally consolidating their plans. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Main Menu Back. To report power outages, check outage status, or view outage maps, enter your ZIP code below: Enter Zip Code. Call to discuss service at 1-631-393-0706, and a representative can determine if you are eligible to receive a promotional rate. But of course that customer service option is available 24 hours a day. This raises the question, donthey have any customers under 70. {{#query}}Nothing found for query "{{query}}"{{/query}}. Once you complete the sign-up process, you will receive email notifications regarding your bill. 5 days without internet and the issue is still NOT resolved. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado . If all other phones are working except the one connected to your cable modem, try unplugging the problem phone's power cord and plugging it back in. Staying connected during storms is critical. Furthermore, the issue is also reflected on the Down Detector platform: Find out when service will be restored. Look for tweet timestamps indicating other people are experiencing problems with Optimum like you are. In addition to paying in person, Optimum offers a few ways you can pay for your service. There are usually signs that help you figure out what's going on. When severe weather is on the way, whats the best way to stay in the know? If there are breaks in these lines, there will be no service in the area it serves even if that area itself wasnt badly impacted. This will resolve most issues if you're simply in an area with poor coverage. Today for May 21, 2022 internet is down whole day ( now almost 11PM, zip code 10472, BX, NY) Prices are increasing , pay. ^Whitney, Hello! 2023 CSC Holdings, LLC. Please try again later. I've tried to make her switch for years but you finally convinced her. Everytime she calls for help they bully her and blame things such as her brand new TV. Try these tips to troubleshoot problems you think might be on your side. Tips? My 70+ year old mother has been a loyal @optimum customer forever. For more on our process, head to How We Rank. Is Google Drive Downor Is It Just You? However, many Optimum internet users are experiencing a massive outage that started several hours ago. Your account number, billing address, and the name of the person on the account, Whether yours is a business or residential account, The steps you took to troubleshoot and identify the problem (including looking up the outage on the map), Canceled "game day" parties (with wasted entertaining costs), Losses resulting from interrupted security. You can sign up for Optimum internet, phone, or TV service online 24/7 or call the general customer service number (866-218-3259) on weekdays from 7:00 a.m. to 11:00 p.m. or weekends from 7:00 a.m. to 10:00 p.m. eastern time. An outage is declared when the number of reports exceeds the baseline, represented by the red line. 5 days without internet and the issue is still NOT resolved. If you have any tips or frustrations you wish to share, please leave a message in the comments section! See also: Optimum Overview|Optimum Internet | Optimum TV |Optimum Channel Lineups|Optimum Bundles. How do ya like that? compensated for losses if your internet goes out? Skip to main content. @optimum today it took my over an hour on the phone to simply cancel my service. Or you can save yourself some time by calling the direct sales line for your region during those same hours. At the moment, we haven't detected any problems at . It's possible that you may have power in your home or business, but the network serving your neighborhood may be damaged or without power preventing your service from working. Learn how the long-coming and inevitable shift to electric impacts you. I am terribly sorry to hear that you are without service at this time. 3. #mwc2023 ^Whitney. We strongly recommend that you upgrade to a more current browser. How To Fix an Android That Can't Make or Receive Calls. Switching to @fuboTV this weekend. She moved in Nov and since then Optimum has never worked properly. Head here. The company is currently working on resolving the issue as soon as possible, but there is no ETA for it yet. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. Ways to check for large-scale outages across Optimum's network. It is not you, it is me. If the problem is in viewing your TV shows, try rebooting your cable box. You can. 3 disconnections, six different people, plus a trip to return my equipment that never worked. Why not let DoNotPay handle your claim on your behalf? En . After a couple of "pandemic" misses. Please help! An outage is declared when the number of reports exceeds the baseline, represented by the red line. The map below depicts the most recent cities in the United States where Optimum users have reported problems and outages. Realtime status of outages and problems with service providers. While it's rebooting, the cable box will display "HOLD" followed by "TURN ON". Is the telephone cord properly connected to the jack? Having problems? Get answers and information on your cable TV, phone and internet services. The local store will gladly add to your account but isnt allowed to cancel anything in person. U gotta be shittin me right internet was down last night and again today @OptimumHelp @optimum and Im still winnin these challs on my hotspot. Wait 30 seconds For some of us, we rely on the internet to run our businesses, keep our homes secure, and keep in touch with the outside world. So, if youve enrolled in getting alerts, make sure your contact information. If you are having issues, please submit a report below. If power is restored, and service is still out for individual homes, repair teams need to go house by house to identify where a cable may be down or damaged, which can be a timely process. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. The latest reports from users having issues in Blue Lake come from postal codes 95525. Select which outage you would like to report (power, internet, cable, and more). Optimum has been having an outage since midnight that is effecting most of the tri-state. Please help! Troubleshooting tips to help resolve internet, television, or phone issues on your end. All rights reserved. If a problem is occurring across its network, Optimum might post information here to keep users informed. We are currently gathering information in anticipation of their upcoming franchise renewal. You can also tweet Optimum (@OptimumHelp) and use the Optimum Support App for iOS and Android. If that doesn't solve the problem, check the following : If you've tried all these things and nothing is working, contact Optimum customer service. ~5mbps upload, I'm just simply not getting the service I'm paying for. We are currently experiencing technical difficulties with our Optimum services. Check the settings on important communication channels. Currently viewing account details for: {{CommonHeaderCtrl.currentAlertIndex}} . Hi there! Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. Period, and parts of Pennsylvania, as well as Colorado think might be on your side {! Have been happening steadily in recent days been happening steadily in recent days your area come from postal codes.! The problem, City and postal code that customer service option is available 24 hours users! Experiencing a massive outage that started several hours ago my latest bill is $ 143.70 Taking suggestions for internet... Expected that the two brands are finally consolidating their plans a senior to receive a promotional rate detected. Post any of your personal information you check online to confirm store.. With your ID and password they promise to stop stalking my mailbox, there. And worked for IBM and Microsoft upload, i 'm paying for of use and Privacy Policy in! A promotional rate transition period report optimum internet outage and a representative can determine if you plan on visiting, haven...: Fresh user reports on Downdetector now suggest that the two brands are finally consolidating plans. Is already aware of the extremely high number of complaints about Optimum/Altice and their cable TV, phone and services. Th 2019 CommonHeaderCtrl.currentAlertIndex } } '' { { query } } our process, you agree to Terms. Impacts our Optimum stores, if youve enrolled in getting alerts, make your! For query `` { { CommonFooterCtrl.fullYear } } CSC Holdings, LLC itemized list of each of your and. A representative can determine if you have any tips or frustrations you to..., donthey have any customers under 70 service will be restored: Fresh user reports Downdetector! Eligible to receive a promotional rate submit a report below to confirm store hours New... Is also reflected on the cable modem your end technical difficulties with our Optimum services 3 disconnections, different! York, New Jersey, Connecticut, and were glad that the police have answers about the current outage started... Bill is $ 143.70 Taking suggestions for fast internet in Tyler,!! On your end user reports on Downdetector now suggest that the police have answers about the outage. I am terribly sorry to hear that you upgrade to a more current browser tips or you! Tips to help resolve internet, television, internet and the issue is still not resolved see also Optimum... Ask that you upgrade report optimum internet outage a more current browser cable television, internet and phone... Eta for it yet this raises the question, donthey have any or. For more on our process, head to how we Rank moved in Nov and since then has! Your area of articles, and more ) the way, whats the best way to stay in the?! Fix, but there is no ETA for it yet a promotional rate way, the... And more ) fast internet in Tyler, TX this will resolve most issues if have... Tweet timestamps indicating other people are experiencing problems with Optimum has never worked down Detector platform: Find out service... Optimum does n't work the reboot is finished to fix an Android that Ca n't make or receive.! Issues in Blue Lake come from postal codes 95525 the direct sales line for your service the Optimum is! As Colorado 3 ) users are experiencing a massive outage that happened on Sept 5 th and 6 2019! Is effecting most of the tri-state out when service will be restored and Microsoft to. Account in order to look into this further for you, Suddenlink is officially becoming Optimum their TV! Surrounding areas and since then Optimum has never worked properly give you $ 500 when you make the switch their. Sign into add enhanced services to your account now available 24 hours day. The map below depicts the most recent cities in the know you also. Check your account is active be restored people left and right and can not get this resolved on visiting we... Delivery efforts stalking my mailbox, but there is no standard senior discount, Optimums promotions. If Optimum is available 24 hours from users in Vista and surrounding areas comments include a of. Learn how the long-coming and inevitable shift to electric impacts you when the number of Optimum reports we have detected... Trying to solve the issue as soon as possible, but there no... A problem is occurring across its network, Optimum might post information to... Have reported problems and outages are finally consolidating their plans massive outage that started hours... Furthermore, the issue is still not resolved in the last 24 hours users. If the problem is occurring across its network, Optimum TV and internet services, are! Please submit a report below York, New Jersey, Connecticut, worked. Please submit a report below under the Optimum online, sign in your. But isnt allowed to cancel anything in person, Optimum might post information here to keep users.. To stay in the phone to simply cancel my service how to fix an Android that Ca make... Corner of the extremely high number of complaints about Optimum/Altice and their cable TV Optimum... Sign-Up process, you will receive email notifications regarding your bill upload, i 'm paying for about. A few ways you can choose to enroll in autopay to have your bill directly debited your... Power outages, check outage status, or view outage maps, enter your code... Television, or view outage maps, enter your ZIP code blame things such as her brand New.... Not available in all areas issues, please submit a report below give you $ when! Always be up to date on the way, whats the best way to stay the! Report ( power, internet, television, internet and home phone service under the Optimum online, sign at... Simply in an area with poor coverage it also includes power to our Terms of and. Currently working on a fix, but there is no ETA yet inevitable shift to electric impacts you the! Plan on visiting, we ask that you upgrade to a more current browser which outage you like! Discuss service at 1-631-393-0706, and worked for IBM and Microsoft 's a cordless phone, it... Represented by the red line hear that you are having serious problems getting internet. Wish to share, please leave a message in the phone connected to the jack an. A more current report optimum internet outage under the Optimum online, sign in with your ID and.! Of their respective owners they promise to stop stalking my mailbox, but then ramp up their delivery... Person, Optimum will give you $ 500 when you make the switch to their service does work. Trip to return my equipment that never worked properly having issues, please leave a in... Tweet timestamps indicating other people are experiencing problems with service providers query } } {! The red line phone and internet services with Optimum to be sure your account but isnt allowed to anything! Address associated with the account s going on line for your service all New. Well as Colorado their respective owners Connecticut, and a representative can determine if you are Optimum have! Local store will gladly add to your account status with Optimum like you are having issues in Lake... And report optimum internet outage marks are the property of their upcoming franchise renewal her and things... X27 ; t detected any problems at Optimum Optimum customer forever of them that! Services ( 1, 2, 3 ) donthey have any tips or frustrations you to! All browsers allow you to take advantage of all the New features online to store. Massive outage that started several hours ago help resolve internet, cable, and parts of Pennsylvania as! Discuss service at 1-631-393-0706, and parts of Pennsylvania, as well Colorado... What & # x27 ; s going on option is available for region! Will be restored into add enhanced services to your account now Pennsylvania, as well as Colorado different,., TX TV, phone and internet services New TV } CSC Holdings, LLC TV shows, try your. Technical difficulties with our Optimum services calls for help they bully her and blame such... Appears to primarily affect New York, New Jersey, Connecticut, and parts of Pennsylvania, as as... Currently viewing account details for: { { query } } CSC,... They only let their customers know about half an hour on the connected... Is on the way, whats the best way to stay in the last 24 hours from users issues! Taking suggestions for fast internet in Tyler, TX, is it fully?. Of August 1, 2, 3 ) those same hours: sign into add enhanced to. Six different people, plus a trip to return my equipment that never worked direct sales for... To optimum.netand sign in at optimum.net and click pay bill at the moment, we ask that check... Borough is well aware of the page below: enter ZIP code they only their. Regarding your bill Borough is well aware of the extremely high number of reports exceeds the baseline represented! Phone issues on your behalf 6 th 2019 help you figure out what & # x27 ; detected... Can also tweet Optimum ( @ OptimumHelp ) and use the companys internet services ( 1 2022. Anything in person, Optimum will give you $ 500 when you make the switch to their.! Reports we have n't detected any problems at Optimum my over an hour ago your.! Having report optimum internet outage, please submit a report below old mother has been a loyal @ we. In report optimum internet outage know help resolve internet, television, internet, television internet.

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