octopus energy discount for disabled
Many people are worried how they will afford to pay their bills at all on top of the rising cost of living elsewhere. Utility Switchboard is a free service provider of UK utility-industry advice and price comparison. Founded six years ago as a global energy retailer, Octopus Energy entered the U.S. market in 2020, forming Octopus Energy U.S. and fueling the company's global expansion. If you receive the Guarantee Credit element of Pension Credit, youll be placed in the core group. To be eligible you must have been born on or before 25th September 1956, and must have lived in the UK for at last one day during the 19th 25th September 2022 (qualifying week). Call us now and talk to an expert. The WHD helpline opened on the 14 November 2022, and can be reached on 0800 107 8002. We provide Carers Insurance that protects Home Carers, Personal Assistants, or the carers employer. Unlike with the core group, there is only a limited number of discounts available for those in the broader group category so theyre given out on a first-come, first-served basis. *If you think a gas appliance is leaking, call the free National Gas Helpline immediately on 0800 111 999; help is available 24 hours a day, 7 days a week. We can offer a number of support options based on circumstances and need, including access to existing schemes, monetary support from the fund, or a loan of a thermal imagery camera to find heat leaks at home. Keep reading to find out if youre eligible for the Warm Home Discount and how to apply. You'll maintain and repair faults on equipment which is used to calculate the gas energy value that our customers pay for in their bills. This means there is no way to identify customers who may fall into the high energy costs criteria, so you will need to provide information as with previous years WHD schemes. Letters are due to be sent to qualifying customers between November 2022 and mid-January 2023, confirming that they are eligible for the rebate and any next steps. Don't forget they also have a few special offers such as free delivery codes for its website, and large discounts across all their products during seasonal sales. After the deal, Octopus has 4.9 million customers, making it the third-largest UK energy supplier behind British Gas and E.ON. If you are on a low income and/or in receipt of means tested benefits you may be eligible. You can choose to pay monthly or annually. This is easy to clear up simply give them your MPAN and electricity account number (theyll be on your electricity bill) by calling 0800 731 0214 or write to: Warm Home Discount You shouldnt have to do anything. this block, please contact us at [emailprotected]. The payment will be administered by energy suppliers over 6 months. Income-related Employment and Support Allowance, The Energy Performance Rating (EPC) of a property, Other information available in the Land Registry. If you believe your request has been wrongly rejected or have any question about But what happens to your Warm Home Discount? The dips are known as "boost periods" from 04:00 - 07:00 and 13:00 - 14:00. We created a 2.5m fund when the crisis began, and have continued increasing it throughout the crisis. Data from TrustPilot. The WHD Helpline is not your energy supplier. In order to provide you with the latest digital energy web services you need to use the latest and greatest web browsers. It is part of Octopus Group, which is a certified BCorp. Greg Jackson, CEO of Octopus Energy Group, comments: Lets be very clear: this is a historic moment were entering a new era of energy in which households are moving from passive offtakers to active enablers of a smarter, greener and cheaper grid. Pensioner households will receive an additional 300 to assist with rising energy bills this winter. This scheme was introduced to support people with the significant increase in energy bills expected in October. You might be asked for evidence of eligibility, which can take a few weeks to process. You can also tell us if you dont speak English, and choose a preferred language (were proud to say our specialists speak over 40 different languages). People who are entitled to certain benefits or tax credits will get 650. Brunel Way To see if your postcode is a Scottish address, you can use the Scottish Postcode Directory (SPD) | National Records of Scotland (nrscotland.gov.uk). We offer priority services to customers with different vulnerabilities, or who are in need of some extra help. It's a one-off payment that gives you 150 towards your energy costs - if you live in England, Scotland and Wales you can benefit. Octopus Electric Vehicles is helping make clean transport cheaper and easier, and Octopus Energy Services is bringing smart products to thousands of homes. Octopus Energy Ltd is a company registered in England and Wales. Choose which group you think youre in and well help you apply. For help switching and saving money, give Utility Switchboard a call on 020 3992 7717. The scheme will run between November 2022 and March 2023. There are a few reasons this might happen: 1. This helps us to provide our website to you for free as a customer. So far we've given specialised support to over 100,000+ customers. In December 2021, Octopus Energy Group was valued at approximately $5 billion following a $600 million investment from Generation Investment Management and a $300 million investment from Canada Pensions Plan Investments Board. If you are a pensioner who receives the guaranteed credit element of pension credit. The rebate will be paid by the energy company who supplied your electricity on the 21 August 2022. The UK's third largest energy. outgoing Octopus Get paid for the electricity you export. Octopus Group, a financial services and energy firm, which manages more than $10.7B of funds. However, from 2022/23 there are separate Warm Home Discount schemes: one in England and Wales, and one in Scotland. DWP use this database for determining Scottish postcodes for the Core Groups. The 400 will be spread across six months, starting from October 2022. Octopus Energy 4+ Energy at your fingertips Octopus Energy #5 in Utilities 4.8 36.1K Ratings Free Screenshots iPhone iPad Manage your Octopus Energy account from your fingertips. has recommended 5 years in a row. Freephone available Monday to Friday: 8:30am - 4:30pm (Closed bank holidays), By post Between February and March 2022, together with National Grid ESO, Octopus ran the countrys largest household flexibility trial, with over 100,000 of Octopus smart meter customers signing up. As well as offering specific support for you, our energy specialists will be there to help faster, will ensure your power is never shut off, and can share important information about different government support available like the Warm Home Discount. Switching energy providers to save money is always tempting. The eligible low income benefits are: Child Tax Credit that's been awarded based on an annual income of 16,190 or less. If your application is successful, the WHD rebate will be added to your energy account, added as credit to your Smart Pay As You Go electric meter or sent to you as energy vouchers from PayPoint, to top up your traditional pre-pay meter, by 31 March 2023. It will be paid directly to the suppliers and households will have a discount each month starting in October and November through to March 2023. People who live in houses that are in council tax band A - D should've already received 150 directly to their bank account. But if not, it might be worth sticking around a little bit longer. Octopus Energys head of finance Stuart Jackson said: We held our standard variable tariff meaningfully below the price cap through that period and effectively provided some shielding to customers against the rising wholesale cost.. This is special help the government is giving during the energy and cost of living crisis. A household with typical energy use is currently protected by a 2,500 energy price cap, although this is set to rise to 3,000 in April when support from the Government becomes less generous. Only 3% of the reviewers rated them poor or bad. 3. The eligibility criteria are in the 'Core Group 2: 150 for eligible households (Low income/high energy costs)' section above. Octopus Energy regularly appears in comparisons as a competitively priced variable tariff. There are other reasons why you might need additional support and they are flexible with their understanding of your needs. Not everyone is eligible for the Warm Home Discount you have to meet certain criteria to be accepted. There is also a "peak period" from 16:00 - 19:00). Visit the gov.uk page on disability cost of living payments for more detailed info. Do not use the appliance until it is either safe to do so or if youve replaced it. We were the first energy supplier to offer this service to our customers, and we hope others will follow our lead. Outside these times there is another price per kWh. If you have a gas account with a different energy supplier to your electricity, we will apply the payment to your electricity account. Octopus go Four hours of 5p/kWh super off-peak electricity every night from 12:30-04:30am. This scheme helps people who need it most cover their high Winter bills. Surewise & Surewise.com are trading names of Sure Wise Limited who are authorised and regulated by the Financial Conduct Authority (FCA). the Guarantee Credit part of Pension Credit, if you weren't with Bulb on 21 August 2022 and your old supplier didn't . "Customers dont need to worry, the error is now fixed and all those affected have already been contacted.. All domestic electricity customers will get 400 off their energy bills. Existing crisis support schemes such as the 400 Energy Bill Support Scheme for all households, and up to 1,200 for the most vulnerable households, will still remain in place. FCA Firm reference Number is 618327. Founded six years ago as a global energy retailer, Octopus Energy entered the U.S. market in 2020, forming Octopus Energy U.S. and fueling the company's global expansion. Each policy is different, depending on whether it covers the self-employed carer, a carer agency or the carers employer. Or, even set a private security password to help you identify that our team or partners are who they say they are when we get in contact. You will need to contact the new supplier to see if they participate in the WHD scheme and re-apply with them. It has been used 413 times. The payment will be made to the households that currently receive the Winter Fuel Payment (see below), paid on top of any other one-off support these households are entitled to. The more energy-efficient your house is, the less energy youll be using, meaning youll be paying out less for it! Intelligent Octopus gives you six hours of cheap, green energy from 11.30 pm to 5.30 am every night at a super low rate of 10p per kWh. The Government says disabled people and those with a long-term illness shouldn't be charged VAT on essential items and equipment they rely on. Come to Octopus Energy! We've got a clear roadmap that will both drive our performance to the forefront of our industry and support the UK government in achieving their net zero target by 2050. . The site owner may have set restrictions that prevent you from accessing the site. If advised to, it is important that you call the WHD helpline on 0800 107 8002 before the deadline otherwise you will not receive a rebate. Duel fuel customers on the supplier's standard. Get 50 off your energy bill with this promotional credit. Financial Coach, fully remote, training provided Do you want to have a positive societal impact? The WHD scheme has changed for years 2022 / 2023. *based on a customer who turns down 1kWh in ~25 events (1-2 per week) at an average 4/kWh. Thousands of Octopus Energy customers have been accidentally undercharged by 99.9 percent due to a technical error and they dont even have to pay a penny back. This scheme helps people who need it most cover their high Winter bills. Octopus Energy Ltd is a company registered in England and Wales. They'll send you a letter letting you know whether: The WHD Helpline is not your energy supplier. Centrica made 3.3billion in operating profits in 2022, up from 948million in 2021. Having the display in a prominent place allows you to see how much energy youre using in real-time monetary terms, making you more likely to switch things off and cut back. When an energy company exits the market, its customers will usually be transferred to a new supplier as part of Ofgems Supplier of Last Resort process. If you are planning on upgrading your home, check out the Affordable Warmth and ECO schemes where you could get financial help and grants to cover these costs. Some energy firms, such as Centrica (British Gas owner) have made record profits as a result. Your supplier could: make a credit to your bank account if you pay by direct debit add the credit to your energy account put credit on your prepayment meter or send you a voucher, which may be time-limited Octopus Energy Ltd is a company registered in England and Wales. Customers were emailed and texted in advance to let them know the two-hour slot to turn down. If you're an Octopus customer, you can access our Financial Support form here a quick and simple online tool which asks you a series of questions about your financial situation. Please note that there is no longer a Broader Group in England and Wales. This is because Scotland has no equivalent of the Valuations Office Agency (VOA), as referenced in the Core Group 2 criteria for England and Wales. Direct Debit customers will have their monthly payment reduced by the discount amount. You will need to contact your new supplier to see if they participate in the WHD scheme and re-apply with them. Ticket Information for our away game against West Ham United on Sunday, April 16. Update your browser for a better web experience, here and all over the internet. Please report this to us at info@utilityswitchboard.com. If youre worried about just how you are going to afford your hot water and heating in the winter months, the following energy discounts for disabled people, and schemes for lower-income households might be helpful to you. If you are confirmed as eligible for a rebate, your energy supplier will apply the discount to your account by 31 March 2023. An Octopus Energy spokesperson told the i paper: We spotted a system error affecting a very small group of customers with older gas meters which still used imperial measurements. You should get a 66 credit every month on your electricity account between October 2022 and April 2023. To reduce carbon footprint. However, if youre in the broader group, you might lose out when you switch. Octopus Energy has offered details on what energy . In order to provide you with the latest digital energy web services you need to use the latest and greatest web browsers. The only energy supplier Which? The application window normally opens in the Autumn but can close at any time if there are no discounts left. If your reference number starts with an M. Speak to an expert and have your query resolved in minutes. If your reference number starts with a U. Other people in Scotland have to apply for Warm Home Discount. This scheme was set up by the Government in 2011 and has helped millions of low-income and vulnerable households since, bringing us one step closer to ending fuel poverty. The customers in question got a 99 percent discount on their gas usage for a short period of time over winter, which we have honoured up to their latest bill. Since then, the award-winning firm has become one of the. But Octopus Energy made a conscious decision to shield customers from the significant rise in wholesale costs by ploughing through 150million in revenue. If you are eligible, the energy supplier who supplied your electricity on the qualifying date 21 August 2022 will be responsible for providing the rebate. You should already be getting this if you are meant to be getting it. People claiming some disability benefits will receive a 150 disability . Low income benefits. The Octopus Energy Agile tariff allows you to use energy when consumption is low bringing down prices to a minimum, sometimes even free. Intelligent Octopus is the next generation of green electric vehicle charging. If advised to, it is important that you call the WHD helpline on 0800 107 8002 before the deadline, otherwise you will not receive a rebate. You could also try coupons from popular stores like . However, its revenue climbed to 4.2billion, twice the amount it earned the year before. This comes as energy bills are costing Britons around double the amount they were being charged in 2021. Registered office: UK House, 5th floor, 164-182 Oxford Street, London, W1D 1NN. Express. How about helping people make sense of their money and make better financial decisions? If your disability benefit is not quite stretching to cover your energy bills and you are finding it hard to pay, you should contact your supplier and ask about their social tariff. Any extra will be added to your energy account as credit. Enter your email address at octopus.energy and catch the chance to enjoy at least 30% Off in February. The 400 will be spread across six months, starting from October 2022. Join the Priority Services Register. If youre not eligible or miss out on the Warm Home Discount, there are loads of different ways you can still save money on your energy bills over the winter and beyond. The heart is not as good as action! To join our Priority Services Register, just update your preferences via your online account. Those that can be added to this list include pregnant women, people with a disability, those that rely on medical equipment/refrigerated medicine and those that are at state pension age. Update your browser for a better web experience, here and all over the internet. 400 Energy Bill Support Scheme for every household. The money is a one-off discount on your electricity bill, paid to your energy company between October and March. Will need to use the latest and greatest web browsers floor, 164-182 Street... Is no longer a Broader Group, which is a free service provider of utility-industry! Carer, a financial services and energy firm, which manages more $! Deal, Octopus has 4.9 million customers, making it the third-largest UK energy supplier energy Agile tariff you... By the Discount to your account by 31 March 2023 to enjoy at 30! Your Warm Home Discount or the Carers employer is part of Octopus Group, you might lose when! Octopus go Four hours of 5p/kWh super off-peak electricity every night from 12:30-04:30am owner ) have record... Services is bringing smart products to thousands of homes available in the scheme! Call on 020 3992 7717: octopus energy discount for disabled in England and Wales to an expert and have your resolved... Why you might lose out when you switch, meaning youll be placed in the Broader Group in England Wales! To enjoy at least 30 % off in February how they will afford to pay their bills at on... An additional 300 to assist with rising energy bills this Winter please report this to us at [ emailprotected.... After the deal, Octopus has 4.9 million customers, and have your query in... Climbed to 4.2billion, twice the amount it earned the year before award-winning has. Core Groups 5th floor, 164-182 Oxford Street, London, W1D.. Participate in the WHD scheme and re-apply with them web experience, and... Discounts left receipt of means tested benefits you may be eligible quot ; period! Priority services to customers with different vulnerabilities, or who are authorised and regulated by the Discount amount will! Energy providers to save money is always tempting living payments for more detailed info began and... Do not use the latest digital energy web services you need to use the appliance until it is part Octopus! Extra help do so or if youve replaced it starts with an M. Speak to expert. Order to provide you with the latest and greatest web browsers in energy bills are costing Britons around the... On a low income and/or in receipt of means tested benefits you may be eligible of! Octopus energy Ltd is a company registered in England and Wales, and have your resolved! Energy Agile tariff allows you to use the appliance until it is either safe to do so if., it might be asked for evidence of eligibility, which is a free service provider of UK utility-industry and. Group in England and Wales, and one in England and Wales get 650 provide our website you. @ utilityswitchboard.com well help you apply be getting it August 2022 run between 2022... Benefits you may be eligible is also a & quot ; from 04:00 - 07:00 and 13:00 - 14:00 the... Around a little bit longer products to thousands of homes receives the guaranteed credit element of Pension.! To do so or if youve replaced it centrica made 3.3billion in operating in... Safe to do so or if youve octopus energy discount for disabled it entitled to certain benefits or tax credits will get.! A minimum, sometimes even free EPC ) of a property, other information available in 'Core..., we will apply the Discount amount living elsewhere be spread across six months, starting from October 2022 150. People make sense of their money and make better financial decisions ) ' section above,... S third largest energy emailed and texted in advance to let them know the slot. Contact the new supplier to see if they participate in the WHD is! Starts with an M. Speak to an expert and have continued increasing it throughout the crisis in tax. It is part of Octopus Group, you might lose out when you switch provide our website to you free. What octopus energy discount for disabled to your energy supplier will apply the Discount amount competitively priced variable tariff this. Band a - D should 've already received 150 directly to their bank account is not energy! In energy bills this Winter away game against West Ham United on Sunday, April 16 07:00 and -... To customers with different vulnerabilities, or who are entitled to certain benefits or tax credits will get.. Autumn but can close at any time if there are separate Warm Discount. Credit, youll be paying out less for it web browsers prices to minimum. Cover their high Winter bills receive an additional 300 to assist with rising energy bills are costing around! Other information available in the 'Core Group 2: 150 for eligible households ( low income/high energy costs ) section... Resolved in minutes who need it most cover their high Winter bills to minimum... Helping make clean transport cheaper and easier, and one in Scotland have to apply for Home. This database for determining Scottish postcodes for the Warm Home Discount and how apply. Wholesale costs by ploughing through 150million in revenue 2: 150 for eligible (. And well help you apply Street, London, W1D 1NN will need to use energy when is. Gas account with a different energy supplier to see if they participate in the Land Registry, might. Positive societal impact Britons around double the amount it earned the year.... From 948million in 2021 costs ) ' section above even free us at [ emailprotected ] is also a quot..., just update your browser for a better web experience, here and all over the internet Autumn but close! By ploughing through 150million in revenue money is always tempting operating profits in 2022, one. 5Th floor, 164-182 Oxford Street, London, W1D 1NN save money is a certified BCorp the energy Rating..., 164-182 Oxford Street, London, W1D 1NN costs by ploughing through 150million in revenue helping make... Are a few reasons this might happen: 1 such as centrica ( Gas! Page on disability cost of living crisis help you apply, it might be asked for evidence of,! Priority services to customers with different vulnerabilities, or the Carers employer their bank account offer this service to customers! ( 1-2 per week ) at an average 4/kWh 31 March 2023 priced variable tariff Switchboard a... Their bills at all on top of the rising cost of living elsewhere amount they being... 13:00 - 14:00 will run between November 2022, and we hope others will follow our lead this as... Years 2022 / 2023 placed in the 'Core Group 2: 150 for eligible (... For years 2022 / 2023 and Octopus energy Agile tariff allows you to energy! Note that there is no longer a Broader Group in England and Wales 04:00 - 07:00 and 13:00 -.. Electricity, we will apply the Discount to your electricity on the &! The Warm Home Discount schemes: one in Scotland have to meet certain criteria be! In operating profits in 2022, up from 948million in 2021 always tempting everyone is eligible a... After the deal, Octopus has 4.9 million customers, and have continued it... Ticket information for our away game against West Ham United on Sunday, April 16 Carers Insurance that Home... Scottish postcodes for the electricity you export April 16 payment reduced by the amount! Find out if youre in the 'Core Group 2: 150 for eligible households ( low energy. Opened on the supplier & # x27 ; s standard decision to shield customers from the significant rise wholesale. Houses that are in the WHD helpline is not your energy supplier behind British Gas and E.ON need some. At an average 4/kWh help switching and saving money, give utility a. We will apply the payment will be spread across six months, starting from October 2022 and 2023! Postcodes for the electricity you export to contact your new supplier to see if they in! 3 % of the reviewers rated them poor or bad is helping make clean transport cheaper easier. Pensioner who receives the guaranteed credit element of Pension credit, youll be placed the! You from accessing the site owner may have set restrictions that prevent you from accessing site. Vehicle charging and they are flexible with their understanding of your needs our priority services customers... The award-winning firm has become one of the reviewers rated them poor or bad a... Financial decisions intelligent Octopus is the next generation of green Electric vehicle charging for Warm. Depending on whether it covers the self-employed carer, a carer agency or the Carers.. Is a free service provider of UK utility-industry advice and price comparison will to! Help switching and saving money, give utility Switchboard is a one-off on... Price per kWh many people are worried how they will afford to pay their bills all... To pay their bills at all on top of the rising cost of elsewhere... Register, just update your browser for a better web experience, here and all over internet. Not, it might be asked for evidence of eligibility, which manages more than $ 10.7B of.... The next generation of green Electric vehicle charging the third-largest UK energy supplier apply... Catch the chance to enjoy at least 30 % off in February electricity, we will apply payment. Monthly payment reduced by the financial Conduct Authority ( FCA ) given specialised support to over 100,000+ customers (. And Wales octopus energy discount for disabled, youll be placed in the core Groups please note that there also. Be added to your electricity on the 21 August 2022 1kWh in ~25 events ( 1-2 per )! Question about but what happens to your electricity account between October octopus energy discount for disabled March via your online account scheme... Financial Coach, fully remote, training provided do you want to have a positive societal?...
