attleborough surgeries repeat prescriptions

Find out about how the NHS self-referral button feature works and who to contact with any questions. Norfolk Admin enquiries. Pharmacists can give you advice and treatment for many health problems and advice on how to improve your health without the need for an appointment. Receive your test results, get a referral or tell us you've changed your home address. Care Quality Commission Inspection Ratings. Attleborough Surgeries Repeat Prescription Request If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. We've put some small files called cookies on your device to make our site work. If you wish to use this service please complete our Delivery Service form. If you are registered with a GP surgery, you can access some health services online. We will use a cookie to save your choice. Attleborough Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record, GP could allow patients to view detailed coded records online but has not yet enabled the functionality, Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record. You do not need to see a GP to order a repeat prescription. coughs and colds) can all be treated effectively with help and advice from your pharmacist. Diabetes - Managing Blood Glucose Level (HbA1c). Repeat medication Request repeat medication or managing existing requests Medical record View and share your medical record Messaging Send secure messages to your GP My Account Change your contact and personal details or change your password Proxy Manage an account on behalf of another patient or relative NHS self-referral Toggle navigation Find-My-Doctor.co.uk. Some high street pharmacies also deliver. NR17 2AS Map, Queens Square SurgeryQueens Square We are allowed to dispense only to those patients who live more than one mile from a pharmacy. Minor aliments like tummy troubles, indigestion, allergies, aches and pains, thrush, cystitis, sports injuries and viruses (e.g. I got a reply saying a dr would contact me 12th of October, 9 days after I submitted my form. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. Attleborough Since moving to a new clinical system, a large number of patients have experienced difficulties with the NHS App and we have received enormous call traffic as a result of this. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. NR17 2AF Map. This means you no longer have to collect paper prescriptions from your GP practice, and instead can go straight to your nominated pharmacy to pick up your medicines or medical appliances. Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. You can order a repeat prescription by logging into your account using the NHS app or NHS website. Messaging. Before you make your choice you can read more about our cookie policy. Online services allow you to: book, check or cancel appointments with a GP, nurse or other healthcare professional. NR17 2AF Map. Notice You . Electronic Prescription Service Our non dispensed patients can choose where they would like their prescription to be sent. I contacted the drs about my mental health detailing how I needed help as I was not in a good place. Select Repeat Medication from the menu, then New medication order. Extremely poor admin. You might be able to ask your pharmacy for your medicine if your GP has set up this up (repeat dispensing). Request repeat prescriptions online, with delivery of your prescription to your preferred pharmacy. Attleborough Surgery is a GP practice in Attleborough, Norfolk. The majority of our work now comes through our on-line system, but when we are full, we do need to switch this off in order that we can safely manage the workload that we have already received. We are always happy to investigate areas of concern and work hard to put any errors right, where these have been caused by the Practice. Your pharmacy of choice is referred to as your nominated pharmacy. 56.78% were satisfied, of 213 respondents. Flu vaccinations - Under 65 At Risk Groups. Please try again in few minutes. order repeat prescriptions. Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online, Unable to speak to a real person. Attleborough Haverscroft Industrial Estate New Road Attleborough NR17 1YE (01953 . If you wish your prescription to be available for collection from elsewhere, e.g. Flu vaccinations - Aged 65 and over group. Check symptoms, find possible treatments and find out when to seek help. More information on the service can be located here. The Account option, which is visible once your name is selected. What has happened to this surgery? If you have been advised by the surgery that your medication review is due, please complete a review. Unfortunately I am unable to review your specific clinical record without patient details, but a GP will always be aiming to manage patients need, risk and clinical priority when reviewing a request for help and advice. Order Now. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. After waiting on hold for over 40 minutes I gave up and visited in person only to be told (and they have a sign on reception) saying we will not take appointment bookings here. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. You'll be able to collect your medicine in person when it's ready. View and share your medical record. When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice. Egton Medical Information Systems Limited. The appointment forms are disabled online and the reception is, I am undergoing tests, some of which are in. Please also note that if you receive your medication from a pharmacy, additional time may be needed for them to process your request once it has been authorised by a GP. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. Before you make your choice you can read more about our cookie policy. We are doing our best to advertise these details on social media and within the Practice and are as equally frustrated with the problems faced by our patients and the significant workload being experienced by our staff when trying to help resolve issues with an App that we have no control over. Find out how to renew your repeat prescriptions. Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. This caused a large surge in phone traffic to our Practice, with people contacting us for advice and support, which unfortunately our system was unable to cope with and our staff worked tirelessly to answer calls as quickly as they could, along with helping those patients who attended the Practice. Practice365 Privacy Policy We are sorry for the experience you had when trying to contact the Practice by telephone. If Attleborough Surgery is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. see communications between your GP surgery and other services, such as hospitals. When a GP reviews a patients request for help form, they will review your current concerns, alongside any other contacts, support and referrals that have already been made related to your health issue and then respond with a timeframe to discuss your health issue. We are all busy and I know the surgery is too so I appreciate that they can only do what they can do, but please can someone tell me how to even get as far as requesting an appointment? If you need to add or change your nominated pharmacy, follow the steps below. We are sorry to read of your concerns regarding your medication and the clinical care provided by the Practice. This method is quicker and safer and can include any pharmacy of your choice. Then when the dispensary at Queen's Square finally sorted the new prescription it's too late for the pharmacy and I'm now having to continue, in pain without my required medication. Attleborough Surgeries are based at 2 sites, Station Road & Queen's Square. 2 talking about this. Manage an account on behalf of another patient or relative. Send your request by post or fax it to your normal surgery of attendance. We continue to proactively advertise additional posts to increase the capacity that we can make available to our patients, but when our capacity is full we unfortunately need to switch our on-line forms off, in order that we can safely manage the demand that has been received that requires clinical review and a response. Please do not use this message box to request other items of medication or send enquiries to the surgery. In all cases please order your prescriptions at least 2 working days before they are needed. We've put some small files called cookies on your device to make our site work. You might be able to get your medicine sent to you if your nominated pharmacy offers that service. Make a written request using the Practice tear off prescription request slip. Stay up to date with the latest government guidance. We review any regular medication on a repeat prescription annually and wherever possible the doctor will do this without you having to attend the surgery. There is currently an issue with the Patient Access service. If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. There is an intermittent issue and we are not able to accept new tickets at the moment. Request repeat medication or managing existing requests. Station Road, Attleborough, Norfolk, Nr17 2as, England. If you are registered for online access then you can order your prescriptions by following the directions after logging into . You can order a repeat prescription by logging into your account using the NHS app or NHS website. Patients can contact Attleborough Surgery at 01953 453166 for appointments. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. Attleborough Surgery GP has total 18669 registered patients, out of this there are 9301 female registered patients and 9368 male registered patients. Normally I have meds delivered, which has been an excellent service. Please ensure you leave your personal contact details and speak clearly for each medication you require along with a designated pharmacy. Let us know your preference. Attleborough surgeries take not it can be done. Copyright, Attenborough Surgery 2023, Bushey Medical Centre, Carpenders Park, Holywell Surgery & Tudor Surgery, Requesting your Medication Online Information, You Can Choose And Use Any of These Four Surgeries. Nominating a pharmacy through Patient Access is only available to practices in England and certain parts of Northern Ireland at this time. Ask your GP surgery how you should let them know when you need your repeat prescription. Attleborough Surgeries, along with the majority of primary care providers is currently faced with an unmanageable workload. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. Using your NHS account. We would like to apologise for the issues you experienced on this occasion. NR17 2AS Map, Queens Square SurgeryQueens Square You might be able to get your medicine sent to you if the pharmacy you have nominated offers that service. (Note that ordering several items at once to be counted as one prescription). Obviously this needs to be checked out (preferably by a doctor rather than a practice nurse) Every time I visit the website the appropriate enquiry forms are 'temporarily' disabled due to illness and staff shortages. Your prescription will be sent by EPS [Electronic Prescription Service] to your chosen pharmacy. here. Change your contact and personal details or change your password. If you would be prepared to tell us a bit more about who you are, please click This means you can order your medicine when you need it without having to see a GP until your next medicine review. We do not accept telephone requests for repeat prescriptions. Are in, find possible treatments and find out about how the NHS app NHS. Attleborough surgery is a GP, nurse or other healthcare professional please also allow at least 2 working,! A pharmacy through Patient access service indigestion, allergies, aches and pains,,! Your account using the NHS self-referral button feature works and who to contact any! 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